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Great news, glad to hear you were able to edit the account! We have tested the account management forms with all browsers and have not found any issues and we have not received any other support requests.
It’s possible there is a version or plugin issue on your FF install.
We remain at your service.
This is not a known issue.
. Are all PRO2PDF templates resulting in a white screen?
. If yes, you’ll need to complete this form to have us login and take a look.
. If not, then there is an issue with the PDF form or the PRO2PDF template. To troubleshoot;
1. Check the original PDF Form by opening from the server, enter data to make sure the form is editable.
2. Create a copy of the PRO2PDF merge template and remove the last 5 fields from the bottom and save, then test the merge, if the same issue occurs, repeat the steps by removing the last 5 fields and test. If you have less then 5 fields, then we will likely need to troubleshoot the issue for you. Click the link above to have us login and take a look.We remain at your service.
We sent a confirmation email to ryknow23@gmail.com, please reply to the email to confirm the account change.
We found no issues with the Edit Account form using Chrome, please clear the browser’s cache or try a different browser and let us know if you continue having any issues, and what the error code is, if any.
We will edit the account details upon receipt of the confirmation email reply.
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. Has PRO2PDF ever worked on this site?
. Is https://seacoastpayroll.com/ a cloned site?
. What happens when you click the “Activate this website” link on the Activated Forms tab?
. Complete this form if you want use to login and take a look at the issue.
. You can try our other plugin, E2Pdf.com if you don’t want us to login and find/fix the issue.We remain at your service.
PRO2PDF is compatible with the calculated fields in Formidable Forms exclusively.
However, E2Pdf may include the Calculated Fields Form plugin if enough requests are made. Submit your request here…. https://e2pdf.com/support/desk
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If you are using a Slavic or Arabic font, you’ll need to select “Unicode” from the “Language support:” drop-down field on the EXPORT tab for the field map layout.
If not a language issue, then you may be using a font in the PDF form that is not compatible with PRO2PDF. Try changing the PDF form field font to Ariel.
Upload the revised PDF form with the same file name as the existing PDF form to overwrite the existing form so there will be no need to remap the fields.
Let us know if you are able to correct the issue by changing the PDF form field font(s).
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Please see this help thread and let us know if you are able to see the font/language.
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Yes. With Formidable Forms you are able to create “VIEW” with a list of applicants. The view can be merged into a PDF with PRO2PDF and made available for public visitors.
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Signatures will not work in Repeatable Sections (Repeater fields) with PRO2PDF, however, the functionality does work in our other plugin, E2Pdf.
If you haven’t tried it, E2Pdf is absolutely amazing it will work along side PRO2PDF. You can migrate your PRO2PDF templates to E2Pdf with our website tool here.
E2Pdf is fully functional on the WordPress Plugin Repository for one, 1-page PDF template with all features enabled.
We remain at your service.
Based on your request, we have released an update that adds the function ‘fpropdf_restrict_remote_requests’. When selected, the option setting will explicitly keep data local even when there are unresolved merging issues.
Update the plugin to realize the change. See below for the option location.
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You are correct. Currently, if the local PDFtk fails to merge the data, by default, the plugin uses our service.
Based on your request, we are creating an update to provide an option to explicitly keep data local even when there are unresolved merging issues. Expect an update in the next few days.
We remain at your service.
Yes, our apologies for the delay…. Happy Thanksgiving…(grin)
The functionality has been tested and works on your installation on forms with less fields. This appears to be a memory issue due to the number of fields in the form. Please ask your hosting provider to change the following PHP settings…
memory_limit = 512M
post_max_size = 512M
output_buffering = 4096
max_execution_time = 300
max_input_vars = 4000After that if the issue persists, reply with the FTP credentials so we may trace the code.
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We responded to your request here.
Your original request was submitted at 3am our local time, please allow up to 24hrs for support to reply.
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PRO2PDF only works with Formidable Forms, the plugin does not work with Contact Form 7.
Contact Form 7 will be added to our other plugin, E2Pdf, Q2 2020.
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Which field has the OTHER option? There’s 100’ish fields…
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Complete this form and let us know where to look.
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Visit this support thread for the reply.
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Saving data and database storage are functions of Formidable Forms, not PRO2PDF. This sounds like an issue for the outstanding Formidable Forms support.
Let us know if PRO2PDF is causing any issues. However unlikely, to test, deactivate PRO2PDF and test multiple submissions if the issue goes away let us know by completing this form and you’ll need to include FTP credentials for us to troubleshoot a database issue.
We remain at your service.
Please see this support thread.
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Use this form to send us your activation key for further assistance.
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The On-Submit Message Box is found at the bottom of the form’s SETTINGS page.
Here…
Make sure the “dataset” parameter of the plugin’s shortcode reads like this dataset=[id].
If you are still having issues, reply by pasting the shortcode and let us know exactly where you have the shortcode.
We remain at your service.
Your license key expired on October 25th. You may renew by logging into the account page here. Check the spam folder of the email account registered with the plugin be sure you are receiving renewal notices.
We have reactivated the key and extended the expiration date through tomorrow to provide you with time to renew.
We remain at your service.
This sounds like an issue with Formidable Forms, not PRO2PDF. Try submitting a support ticket with Formidable Forms here if the same result happens with or without a PRO2PDF shortcode in the message box.
If this issue is regarding the PRO2PDF plugin, let us know if you are able to Export PDFs from the plugin’s EXPORT tab.
We remain at your service.
PRO2PDF is designed to map and merge Formidable’s web form data into an existing PDF Forms. So you would need to create a PDF form with all desired form fields, then map the web form to the PDF form.
Our other plugin, E2Pdf is capable of auto-creating the PDF form based on the web form. So it may be a better option for you. A fully functional version of E2Pdf is available for free on the WP Plugin Repository. The only limitation to the free version is to 1 ‘active’ one-page template.
Let us know if you have any further questions as we remain at your service.