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pdf fails to load

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  • #28601 Reply

    when i try to map to a pdf file, then export to it, it gives me an error message that says “pdf fails to load”.
    please advise. I purchased the 30 day trial in order to get “premium support”.

    thank you.

    #28602 Reply

    Sounds like the PDF form is not compatible with PRO2PDF.

    Try uploading the form to (free), then save & download the PDF. Then, name the PDF the same as the PDF that was uploaded to PRO2PDF and re-upload using the PRO2PDF Export Tab to overwrite the existing PDF.

    Or, send us the PDF form using this web form.

    We remain at your service.

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