Pro2PDF download form shortcode is not working

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  • This topic has 3 replies, 2 voices, and was last updated 1 year ago by admin.
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  • #29911 Reply
    Jess Dominguez
    Guest

    Shortcode to download a completed application is no longer working on my website, I believe there’s a bug in your plugin. This used to work but not anymore. I have the latest plugin.

    Description:
    On the “Application Complete” web page, I put the shortcode to download the completed application, like this:
    [formidable-download form=”9uz44″ dataset=[id] layout=”1007″]

    However, when I visit and refresh the page, it appears like this on the web page:
    Download layout=”1007″]

    You see, the Download link and then the words layout=”100″] show after the word Download. When I click the link, get an error.

    There is apparently a bug in the way Pro2PDF is handling these shortcodes, and do not show properly, and do now allow the customer to download their form.

    Please help, need this shortcode bug fixed asap. Paid customer.

    #29919 Reply
    methodlabllc
    Participant

    Please this is urgent, my site is not working, customers are not able to download their app. the shortcode is not working.

    [formidable-download form=”9uz44″ dataset=[id] layout=”1007″]

    Getting this error also: The secret key for this form is not valid.

    Can you please reply asap, need this resolved asap.

    #29920 Reply
    Jess Dominguez
    Guest

    I was able to resolve the issue from getting the error: “The secret key for this form is not valid.”

    by DISABLING “enable secure links” checkbox in the plugin settings. Wen this is checked, I get the error.. When I uncheck this box, I don’t get the error “The secret key for this form is not valid.”

    HOWEVER, the shortcode on the webpage is still not working and need to get this fixed.

    #29940 Reply
    admin
    Keymaster

    It sounds like there may be a plugin conflict as we are not experiencing any known issues regarding shortcodes.

    Try disabling all plugins except Formidable Forms and PRO2PDF and test the shortcode.
    If the issue remains, then upload the following screenshots here;
    -the plugin’s Export tab with the Field Map Layout selected
    -the On Submit Message Box showing the shortcode.

    If the issue is resolved, then re-enable the plugins one at a time and test each time to find the offending plugin, and let us know which one it is.

    We remain at your serivce.

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