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Check the original post… https://www.formidablepro2pdf.com/support/subject/website-not-activated/#post-58229
You may be experiencing a http/https issue. We made a change on our side. Please log in to the website’s HTTPS address and activate it using your activation key. We are emailing the key to you again for your reference.
Let us know if the issue continues.
We remain at your service.
Your requests have been received. We are taking a look at this on our side and will be back in touch soon.
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An issue was found on our side, and we have released an update. Please update the plugin to the latest version (3.24).
IMPORTANT: After updating, navigate to the layout settings, add a newline at the end of the repeater formatting field (by pressing Enter), and then re-save the layout.
Let us know if there are any further issues as we remain at your service.
Our apologies for the delay!!! We are checking this issue on our side now. In the meantime, complete this form if we can log in to your installation to troubleshoot the issue directly.
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The cancellation and refund have been processed as requested.
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Yes, PRO2PDF is a third-party plugin separate from Formiable Forms.
If you renew your PRO2PDF license key, your existing key will continue to work. If you purchase a new key, send it to your developer.
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From the plugin’s Field Map Layout page, select the Field Map to Use, then select YES for “Attach file to Email notifications”, then choose from the list of email notifications for the Formidable Form that is selected in the “Select Form to work with” dropdown list.
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Yes, by using the password=[xxx] shortcode you can assign a password from formidable form fields, or to a static value, or both.
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Hi.
We did not receive a payment. Please double-check your PayPal account and let us know the PayPal transaction number.We remain at your service.
Our apologies for the delay. The issue has been resolved, and the key is now valid.
Let us know if you experience any further issues. We remain at your service.
Use the Pay via PayPal button; you can pay with your credit card if you don’t have a PayPal account.
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recup******@*******jumpers.com on March 11, 2025
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Your paid invoice was emailed to you.
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Excellent, we remain at your service!
Your payment has been received, and the license key has been confirmed as renewed for 1 year.
Check the plugin’s Activated Forms tab and make sure the activation key ending in ***AFB9D is listed and active.
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Our apologies for the delay. The payment issue has been resolved, and the activation key was emailed to the address on the account. There’s no need to download the plugin again; enter the activation key on the Activated Forms tab to upgrade to the paid version.
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For some reason, your server can’t connect to our API behind Cloudflare. We’ve temporarily changed the API server on your install, and it should currently work. However, to avoid issues after any future update of FPRO2PDF, the following line should be added to keep the API static.
Add the following line to your wp-config.php file:
if (!defined('FPROPDF_SERVER')) { define('FPROPDF_SERVER', 'https://api2.formidablepro2pdf.com'); }We remain at your service.
We have not seen this error in the past. Is the free version working on your server?
Please complete this form if we are able to login to troubleshoot the issue. In the meantime, we will check our server logs for clues.
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We’re happy to help!
We can login and take a look, or you can upload a screenshot of your Field Map Layout and attach the PDF form to this support request form.
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Our apologies, the payment was found on PayPal under a different name and email address. The payment has been applied to your account, and the hold has been removed. Let us know if you have any further issues.
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The Strip invoice was resent to you.
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We do not see a payment from the registered email (nowagieops) address. What was the payment transaction ID or email address that was used for the payment?
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An invoice was sent to your Gmail account with an alternate payment method.
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Is the error happening with all the PDF templates or just one?
Are you able to export a PDF from the plugin’s EXPORT tab?
If the export was working, what was recently changed or updated?
Please complete this form if you can provide us with login credentials so we can investigate the issue.
We remain at your service.