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Add a /tmp and /temp folder to the WP root folder and let us know if this solves your issue.
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Is this a intranet installation? Please paste the Under The Hood data for further review.
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Thank you for using the plugin! Your activation code was automatically emailed to: webbed****@****.com
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It appears your environment did not allow the plugin to create a temp folder in the root of your WP installation. Try creating a /temp folder in the WP root folder, and reinstall if the error does not disappear automatically.
Let us know if that worked or if more assistance is required while we remain at your service.
Glad to be of assistance, very happy that it helped!
We could really use your help too, If you find the plugin, or support, or both valuable, please take a moment to provide a user review here on wordpress.org, or here on our Customer Reviews page.
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We have made the following changes to the field names and values of the “Social History:” section of the PDF Form, and updated your field map layout with the new PDF form.
– ALL Radio Buttons and Checkboxes work in the Social History: section
. Radio Buttons, changed name of each PDF field to be the same, and changed the values to match the respective Formidable Form values.
. Checkboxes, changed the name of each PDF field to be unique, and changed the values to match the respective Formidable Form values.
. Mapped each Formidable Radio Button to the (1) PDF field name.
. Mapped the Formidable Checkbox to the EACH of the PDF field names.Sure, we are willing to login to your installation or, you can export the template and attach it to this form.
Formidable PRO2PDF → Templates → Export field map → SELECT Field Map → CLICK Export field map
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Thank you for the suggestion. We will look at the ability to add a filename parameter and update you here with our findings.
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As a work-around until you get the HTML emails working properly you could use Formidable’s “Default Msg” shortcode rather then the default HTML shortcode. Formidable provides information about that here.
To fix the HTML issue, you may need to request help from Formidable’s outstanding support team as our plugin has nothing to do with the email notification action other than the PDF attachment(s).
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There is a setting in the Formidable Forms Email Action called “Send Emails in Plain Text”
Forms → Form Settings → Email Notifications → Options → Send Emails in Plain TextWe remain at your service.
Regarding the email attachment: Open the Field Map Layout and check the option “Attach file to Email notifications” AND also check the email action item(s) you want to include the PDF as an attachment.
NOTE: All other Field Map Layouts for the same form, even tests or unfinished layouts, will be sent and/or may cause the attachment to fail if not setup correctly. Go through all unused, test, or unfinished layouts and DESELECT the option “Attach file to Email notifications” to be sure you are only sending the intended attachment(s).
Regarding the html looking email message: This is a question for the great support team at FormidablePro.com. If you do not have the “Send Emails in Plain Text” option selected in the email action, then I’d start here: Why is there HTML showing in my email?
Issue resolved. We didn’t realize you were using PDFtk locally, which is not compatible with merging signatures or images. To fix, uncheck the “Enable local PDFTK” option under the SETTINGS tab.
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Confirmed, it’s not working. We’ll fix it, in the meantime, please enter your Activation Key into the “Reason For Payment” field on this form and we’ll upgrade your account upon payment.
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Not yet, we hope to have a resolve for your issue today.
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Sounds like you are using the free version and have not entered the PRO2PDF activation key. Please verify that you have entered the activation key on the “Activated Forms” tab. Let us know if that was the issue or if you need additional assistance.
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This support site is for PRO2PDF only. If you are using Formidable’s Registration Plugin, then this is a question for Formidable’s outstanding support team. Otherwise, this is a question for WordPress.org or the membership plugin that you are using.
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Our apologies for the delayed response. Seems to be a glitch since the last Formidable update, please select “1 SITE – 40 FORMS” then select “1 SITE – 10 FORMS”, it should work then, let us know if it does not.
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No, we’ve spent hours and cannot find the issue. As requested yesterday, we need access to ssh to continue troubleshooting the issue.
Great news! Thank you.
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Has the issue gone away after upgrading the plugin?
The developer requires ssh access in order to continue troubleshooting this issue.
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Regarding the creation issue. “Creation in backend works perfectly fine.”
. Are you able to merge to PDF from the Admin page of the plugin?Regarding: “However, the PDF in frontend is 1kb of size and unreadable.”
. Do you have more than one layout configured, verify you using the correct layout_ID and if so, export the Template and upload it to this form for us to take a look.We remain at your service.
What is your oder number?
Your issue may be easier to troubleshoot, the other user’s installation freezes for 3-5 minutes. If possible, please complete this form to have us login to your installation to find and fix the issue.
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This support request has been sent to our senior developer. Please allow 0-3 days for a status update.
This is not an issue we’ve seen before. Please backup your field map layout TEMPLATES, then, disable, delete, and reinstall the plugin and let us know if the issue is resolved.
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