June 21, 2016 at 6:23 am #8583
In summary, when we print with the plugin I get back the message “There was an error generating the PDF file – This activation code is not valid.” However our licence has been renewed. You will find enclosed several screenshot of our configuration.
Is the problem could be due to the license ?
Do you have any suggestions ?
I need urgently a solution , we have just begun enrollment for our association and we cannot print pdf files.
Jean-Louis GUERAULTJune 21, 2016 at 7:32 am #8584
Please use this form to send us the Order #, and/or Activation Code you are using so that we may check your account and privatley correspond with you. We do not need login credentials and the fields are not required.June 23, 2016 at 4:28 am #8636
I have the same issue with my form. I think it’s happen after the last update.
There was an error generating the PDF file.
This activation code is not valid.
can you please tell me what I have to do?
my licence is valid
It is valid until 06/10/2016
With this activation code, you can register up to 1 site and up to 2 forms. Click here to deactivate this key.
You have 0 sites and 0 forms left.June 23, 2016 at 5:06 am #8640