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Installation and activation

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  • This topic has 10 replies, 2 voices, and was last updated 8 years ago by Marc McMillin.
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  • #8472 Reply
    Marc McMillin
    Guest

    When I install this plugin, this message appears across the top of the page:

    WARNING: is writable(): open_basedir restriction in effect. File(C:\Users\IWPD_1~3\AppData\Local\Temp) is not within the allowed path(s): (E:/Inetpub/vhosts//marcmcmillin.com\;C:\Windows\Temp\) in E:\Inetpub\vhosts\marcmcmillin.com\findyourancestors.life\wp-content\plugins\formidablepro-2-pdf\fpropdf.php on line 136

    and it says that the Formidable PRO2PFF reqires activation however it is already activated.

    #8473 Reply
    admin
    Keymaster

    It appears your environment did not allow the plugin to create a temp folder in the root of your WP installation. Try creating a /temp folder in the WP root folder, and reinstall if the error does not disappear automatically.

    Let us know if that worked or if more assistance is required while we remain at your service.

    #8492 Reply
    Marc McMillin
    Guest

    Thank you for your prompt response!

    I have added a /temp folder to my base directory and now, in addition to the message I sent before, I’m getting this message:

    The plugin generated 353 characters of unexpected output during activation. If you notice “headers already sent” messages, problems with syndication feeds or other issues, try deactivating or removing this plugin.

    And when I try to go to Setting for the plug-in, it still thinks it need to be activated.

    Thank you in advance for your assistance

    #8493 Reply
    admin
    Keymaster

    Is this a intranet installation? Please paste the Under The Hood data for further review.

    We remain at your service.

    #8495 Reply
    Marc McMilli
    Guest

    Thanks again for responding,

    Will you be more specific please.. what do you mean buy “under the hood” data. I’m new to WordPress.

    Regards!

    #8497 Reply
    admin
    Keymaster

    From the WP Dashboard → Formidable PRO2PDF → Under The Hood tab → Screenshot it!

    #8504 Reply
    Marc McMillin
    Guest

    This is why I was confused, when I click on the Formidable PRO2PDF from the Dashboard. .. I don’t get any tabs because the plug-in is keeps asking me to activate it although it shows as activated from the Dashboard. I have a screenshot if you go to:

    http://www.findyourancestors.life/?page_id=198

    #8510 Reply
    admin
    Keymaster

    The message you are receiving is telling you to install and activate “Formidable Forms”, not PRO2PDF.

    The following plugin would be required;
    Formidable Form’s Pro Version – http://tinyurl.com/jtlyfgx

    We remain at your service.

    #8514 Reply
    Marc McMillin
    Guest

    Thank you for your patience and assistance.

    I have now installed both Formidable Forms and Formidable PRO2PDF and here is the “under the hood” information:

    Site URL: http://www.findyourancestors.life/
    Plugin folder: formidablepro-2-pdf
    PHP version: 5.4.45
    WP version: 4.5.2
    FrmAppHelper: Yes
    Trial: Yes
    PDFTK: No
    System: No
    CURL: 7.42.1
    CURL error: No
    CURL test: Yes
    PHP Extensions: Core, bcmath, calendar, ctype, date, ereg, filter, ftp, hash, iconv, json, mcrypt, SPL, odbc, pcre, Reflection, session, standard, mysqlnd, tokenizer, zip, zlib, libxml, dom, PDO, openssl, SimpleXML, wddx, xml, xmlreader, xmlwriter, cgi-fcgi, curl, gd, gettext, imap, mbstring, mysql, mysqli, Phar, pdo_mysql, pdo_sqlite, sockets, sqlite3, xsl, sqlsrv, pdo_sqlsrv, mhash, ionCube Loader
    Plugins: automatic-facebook-cache-cleaner/automatic-facebook-url-linter.php, captainform/captainform.php, formidable/formidable.php, formidablepro-2-pdf/fpropdf.php, jetpack/jetpack.php, wordpress-simple-paypal-shopping-cart/wp_shopping_cart.php

    E:\Inetpub\vhosts\marcmcmillin.com\findyourancestors.life\wp-content\plugins\formidablepro-2-pdf\fields is writable: Yes
    E:\Inetpub\vhosts\marcmcmillin.com\findyourancestors.life\wp-content\plugins\formidablepro-2-pdf\fields can have files: Yes
    E:\Inetpub\vhosts\marcmcmillin.com\findyourancestors.life\wp-content\plugins\formidablepro-2-pdf\fields write successful: Yes
    E:\Inetpub\vhosts\marcmcmillin.com\findyourancestors.life\wp-content\plugins\formidablepro-2-pdf\fields delete successful: Yes
    is writable: No
    can have files: No
    write successful: No
    delete successful: Yes
    E:\Inetpub\vhosts\marcmcmillin.com\findyourancestors.life\wp-content\uploads\fpropdf-forms is writable: Yes
    E:\Inetpub\vhosts\marcmcmillin.com\findyourancestors.life\wp-content\uploads\fpropdf-forms can have files: Yes
    E:\Inetpub\vhosts\marcmcmillin.com\findyourancestors.life\wp-content\uploads\fpropdf-forms write successful: Yes
    E:\Inetpub\vhosts\marcmcmillin.com\findyourancestors.life\wp-content\uploads\fpropdf-forms delete successful: Yes

    Once again.. thank you for your kind assistance!

    #8515 Reply
    admin
    Keymaster

    Try setting the temp folders with 777 permission.

    Is this an intranet or internet WP installation?
    Is this on a multisite installation?

    We remain at your service.

    #8518 Reply
    Marc McMillin
    Guest

    Thank you, I will set those permissions.

    This installation is on a hosting service with virtual servers. I have a single account with multiple sites

    Thank you once again!

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