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Viewing 25 posts - 1,276 through 1,300 (of 2,504 total)
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  • in reply to: PreSale Question #16420
    admin
    Keymaster

    ***CORRECTION***
    Three plugins would be required Formidable Forms ($49), User Registration ($29), and PRO2PDF ($25)
    The total plugin cost would be: $103.00

    We would need to review the PDFs if you would like a quote for us to do the work for you. If our service is needed please complete this form.

    We remain at your service.

    in reply to: PreSale Question #16413
    admin
    Keymaster

    Yes, along with the Formidable Forms plugin and the Registration add-on plugin you can accomplish exactly what you’ve described. We are able to answer your PDF support questions and also build it for you if needed.

    We remain at your service.

    in reply to: pdf view en navegador #16412
    admin
    Keymaster

    You must login to the site to view all the parameters.

    We remain at your service.

    in reply to: Second Notice for a refund. #16410
    admin
    Keymaster

    Thank you. The account associated with adamhill91@?????.*** has been refunded.

    We remain at your service.

    in reply to: Second Notice for a refund. #16404
    admin
    Keymaster

    We are unable to locate the order with the email address, please provide the order number.

    We remain at your service.

    in reply to: Second Notice for a refund. #16403
    admin
    Keymaster

    We requested your order number when we answered your first request here: http://www.formidablepro2pdf.com/support/subject/i-signed-up-formidablepdf/

    We will attempt to refund based on the email address you provided, thank you.

    We remain at your service.

    in reply to: Date type #16399
    admin
    Keymaster

    Great, we’re glad you got it working.

    The language issue is a WPML question for the outstanding support team at Formidable Forms.

    We remain at your service.

    in reply to: pdf view en navegador #16396
    admin
    Keymaster

    Yes, use the inline parameter found on the Shortcode Parameters page.

    We remain at your service.

    in reply to: Date type #16386
    admin
    Keymaster

    Use the Formidable:Dynamic field ID on the field map layout to include Formidable’s format parameter.

    Here’s an example:

    Formidable:Dynamic Field ID

    We remain at your service.

    in reply to: Formidable fields not appearing in PDF #16374
    admin
    Keymaster

    Are you changing the “dataset=” parameter to dataset=[id] as required to display the PDF based on the user’s current entry ID?

    If yes, we may need to take a look at your configuration, email the PRO2PDF template to support AT formidablepro2pdf DOT com or complete this form to have us login to your installation.

    We remain at your service.

    in reply to: Not receiving emails #16372
    admin
    Keymaster

    Are you receiving an email without PDF attachment, or not receiving an email at all?

    –If no PDF attachment… Make sure there are no other field map layouts for the same Formidable form that the option for PDF attachment is NOT selected.

    –If no email at all… This would be a question for Formidable Form’s outstanding support team. But check this support post first.

    We remain at your service.

    in reply to: PDF as attachment #16336
    admin
    Keymaster

    The PRO2PDF plugin provides an attachment setting on each field map layout, label “Attach file to Email notifications”. Once selected, all Email Notifications for the form will appear and allow you to select which notifications to attach the PDF to.

    We remain at your service.

    in reply to: Generate PDF on entries #16335
    admin
    Keymaster

    Yes, a list of entries with a download link may be created with a Formidable View.

    We remain at your service.

    in reply to: you do not have any active sites. #16313
    admin
    Keymaster

    You must have internet access from the WP installation to use the free version, or you must purchase the Intranet Version to use the plugin offline.

    We remain at your service.

    in reply to: Hide license key on all sub-sites #16309
    admin
    Keymaster

    For multisite installs, each sub-site must activate the plugin and the network plugin must be deactivated. With this configuration the Activated Forms tab should only show the sub-site’s forms, not all forms.

    Complete this form if there is still an issue after configuring the server as above and we may take a look at your installation to further review the issue.

    We remain at your service.

    in reply to: you do not have any active sites. #16308
    admin
    Keymaster

    Confirm your site and a form is selected on the plugin’s “Activated Forms” tab.

    Complete this form if you’d like us to login to your installation to further troubleshoot any issues.

    We remain at your service.

    in reply to: Plugin paid for but not received link yet #16294
    admin
    Keymaster

    Your 30-day license key was emailed to you after your $2 purchase, then your account was upgraded to a one year subscription after you purchased the $13 upgrade. You should not be ‘waiting’ for anything at this point.

    We will resent the activation key to your email on file (john@forte*****sign.com.**). Check your spam folder and let us know if the activation key has been received.

    We remain at your service.

    in reply to: Split: Character settings #16288
    admin
    Keymaster

    We made a server change today which allows the PDF to remain editable with Hebrew (and other languages) characters.

    Let us know if you have having any issues.

    We remain at your service.

    in reply to: Formidable form #16285
    admin
    Keymaster

    Yes, we are more than happy to assist.

    Email the PDF form and a link to the Formidable Form to support AT formidablepro2pdf DOT com for further assistance.

    We remain at your service.

    in reply to: Attach PDF form to Second Form's Email #16284
    admin
    Keymaster

    The only way to “attach” a PDF from a different form is to add hidden fields to FORM B that are populated by using Formidable’s “Get Value from Entries” shortcode. Then create a field map layout from FORM B to merge to the FORM A PDF…

    Alternatively, you can place a link in FORM B’s email message to FORM A’s PDF, which is much easier.

    Let us know if you need more assistance with these options.

    We remain at your service.

    in reply to: Custom Job? #16283
    admin
    Keymaster

    We are currently working on this request. Are you able to email your API Key to support AT formidablepro2pdf DOT com?

    We remain at your service.

    in reply to: I signed up formidablepdf… #16282
    admin
    Keymaster

    Sure, what is your order number?

    We remain at your service.

    in reply to: Email not sent by form #16281
    admin
    Keymaster

    Check the field map layouts to see if the non-working attachments have more than one field map layout, if they do, delete the extra field map layouts or deselect the “Attach” option.

    If there are no additional layouts, let us know if the PDFs are generating from the plugin’s Export tab without error. If they are, we may need to take a look at the installation, complete this form if possible.

    We remain at your service.

    in reply to: Split: Character settings #16267
    admin
    Keymaster

    Hebrew letters are working with all our tests (example). Exactly what issue are you having?

    Complete this form if we are able to take a look at your installation to troubleshoot the issue?

    We remain at your service.

    in reply to: This activation code is not valid. #16264
    admin
    Keymaster

    It appears your subscription expired and was renewed after this support message. Let us know if there are any further issues.

    We remain At Your Service.

Viewing 25 posts - 1,276 through 1,300 (of 2,504 total)