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Viewing 25 posts - 1,276 through 1,300 (of 2,496 total)
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  • in reply to: Date type #16386
    admin
    Keymaster

    Use the Formidable:Dynamic field ID on the field map layout to include Formidable’s format parameter.

    Here’s an example:

    Formidable:Dynamic Field ID

    We remain at your service.

    in reply to: Formidable fields not appearing in PDF #16374
    admin
    Keymaster

    Are you changing the “dataset=” parameter to dataset=[id] as required to display the PDF based on the user’s current entry ID?

    If yes, we may need to take a look at your configuration, email the PRO2PDF template to support AT formidablepro2pdf DOT com or complete this form to have us login to your installation.

    We remain at your service.

    in reply to: Not receiving emails #16372
    admin
    Keymaster

    Are you receiving an email without PDF attachment, or not receiving an email at all?

    –If no PDF attachment… Make sure there are no other field map layouts for the same Formidable form that the option for PDF attachment is NOT selected.

    –If no email at all… This would be a question for Formidable Form’s outstanding support team. But check this support post first.

    We remain at your service.

    in reply to: PDF as attachment #16336
    admin
    Keymaster

    The PRO2PDF plugin provides an attachment setting on each field map layout, label “Attach file to Email notifications”. Once selected, all Email Notifications for the form will appear and allow you to select which notifications to attach the PDF to.

    We remain at your service.

    in reply to: Generate PDF on entries #16335
    admin
    Keymaster

    Yes, a list of entries with a download link may be created with a Formidable View.

    We remain at your service.

    in reply to: you do not have any active sites. #16313
    admin
    Keymaster

    You must have internet access from the WP installation to use the free version, or you must purchase the Intranet Version to use the plugin offline.

    We remain at your service.

    in reply to: Hide license key on all sub-sites #16309
    admin
    Keymaster

    For multisite installs, each sub-site must activate the plugin and the network plugin must be deactivated. With this configuration the Activated Forms tab should only show the sub-site’s forms, not all forms.

    Complete this form if there is still an issue after configuring the server as above and we may take a look at your installation to further review the issue.

    We remain at your service.

    in reply to: you do not have any active sites. #16308
    admin
    Keymaster

    Confirm your site and a form is selected on the plugin’s “Activated Forms” tab.

    Complete this form if you’d like us to login to your installation to further troubleshoot any issues.

    We remain at your service.

    in reply to: Plugin paid for but not received link yet #16294
    admin
    Keymaster

    Your 30-day license key was emailed to you after your $2 purchase, then your account was upgraded to a one year subscription after you purchased the $13 upgrade. You should not be ‘waiting’ for anything at this point.

    We will resent the activation key to your email on file (john@forte*****sign.com.**). Check your spam folder and let us know if the activation key has been received.

    We remain at your service.

    in reply to: Split: Character settings #16288
    admin
    Keymaster

    We made a server change today which allows the PDF to remain editable with Hebrew (and other languages) characters.

    Let us know if you have having any issues.

    We remain at your service.

    in reply to: Formidable form #16285
    admin
    Keymaster

    Yes, we are more than happy to assist.

    Email the PDF form and a link to the Formidable Form to support AT formidablepro2pdf DOT com for further assistance.

    We remain at your service.

    in reply to: Attach PDF form to Second Form's Email #16284
    admin
    Keymaster

    The only way to “attach” a PDF from a different form is to add hidden fields to FORM B that are populated by using Formidable’s “Get Value from Entries” shortcode. Then create a field map layout from FORM B to merge to the FORM A PDF…

    Alternatively, you can place a link in FORM B’s email message to FORM A’s PDF, which is much easier.

    Let us know if you need more assistance with these options.

    We remain at your service.

    in reply to: Custom Job? #16283
    admin
    Keymaster

    We are currently working on this request. Are you able to email your API Key to support AT formidablepro2pdf DOT com?

    We remain at your service.

    in reply to: I signed up formidablepdf… #16282
    admin
    Keymaster

    Sure, what is your order number?

    We remain at your service.

    in reply to: Email not sent by form #16281
    admin
    Keymaster

    Check the field map layouts to see if the non-working attachments have more than one field map layout, if they do, delete the extra field map layouts or deselect the “Attach” option.

    If there are no additional layouts, let us know if the PDFs are generating from the plugin’s Export tab without error. If they are, we may need to take a look at the installation, complete this form if possible.

    We remain at your service.

    in reply to: Split: Character settings #16267
    admin
    Keymaster

    Hebrew letters are working with all our tests (example). Exactly what issue are you having?

    Complete this form if we are able to take a look at your installation to troubleshoot the issue?

    We remain at your service.

    in reply to: This activation code is not valid. #16264
    admin
    Keymaster

    It appears your subscription expired and was renewed after this support message. Let us know if there are any further issues.

    We remain At Your Service.

    in reply to: Split: Character settings #16244
    admin
    Keymaster

    By Tuesday we should know.

    We remain at your service.

    in reply to: Please Help #16218
    admin
    Keymaster

    We are a third-party add-on to the Formidable Forms plugin. You MUST install the Formidable Forms plugin to use this PRO2PDF plugin.

    We remain at your service.

    in reply to: Split: Character settings #16214
    admin
    Keymaster

    We will investigate Hebrew letters and update you soon.

    We remain at your service.

    in reply to: clear button search #16205
    admin
    Keymaster

    This is a question for the great support team at Formidable Forms. This forum only supports the PRO2PDF plugin.

    We remain at your service.

    in reply to: Character settings #16201
    admin
    Keymaster

    We replied to your request here.

    in reply to: Split: Character settings #16200
    admin
    Keymaster

    The option is on the plugin’s “EXPORT TAB” just below the “Attach file to Email notifications” option, labeled “Language support:”.

    We remain at your service.

    in reply to: Form and PDF not merging #16197
    admin
    Keymaster

    Our apologies, it appears our response by email did not reach our server and was not forwarded to you… Here’s the response we sent on July 19 at 9:52am….

    “If you have more than one field map layout for a Formidable form, you must deselect the email option on all non-working field map layouts, also it would be better to delete all abandoned layouts.

    Let us know if you are not receiving the PDF after the above has been confirmed. We remain at your service.”

    admin
    Keymaster

    Ah yes, the issue is only resolved for multiselect fields in repeatable sections, we will fix the multiselect issue with regular dropdown fields and update you again when the fix is ready for download.

    We remain at your service.

Viewing 25 posts - 1,276 through 1,300 (of 2,496 total)