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adminKeymaster
Use the Formidable:Dynamic field ID on the field map layout to include Formidable’s format parameter.
Here’s an example:
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adminKeymasterAre you changing the “dataset=” parameter to dataset=[id] as required to display the PDF based on the user’s current entry ID?
If yes, we may need to take a look at your configuration, email the PRO2PDF template to support AT formidablepro2pdf DOT com or complete this form to have us login to your installation.
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adminKeymasterAre you receiving an email without PDF attachment, or not receiving an email at all?
–If no PDF attachment… Make sure there are no other field map layouts for the same Formidable form that the option for PDF attachment is NOT selected.
–If no email at all… This would be a question for Formidable Form’s outstanding support team. But check this support post first.
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adminKeymasterThe PRO2PDF plugin provides an attachment setting on each field map layout, label “Attach file to Email notifications”. Once selected, all Email Notifications for the form will appear and allow you to select which notifications to attach the PDF to.
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adminKeymasterYes, a list of entries with a download link may be created with a Formidable View.
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adminKeymasterYou must have internet access from the WP installation to use the free version, or you must purchase the Intranet Version to use the plugin offline.
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adminKeymasterFor multisite installs, each sub-site must activate the plugin and the network plugin must be deactivated. With this configuration the Activated Forms tab should only show the sub-site’s forms, not all forms.
Complete this form if there is still an issue after configuring the server as above and we may take a look at your installation to further review the issue.
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adminKeymasterConfirm your site and a form is selected on the plugin’s “Activated Forms” tab.
Complete this form if you’d like us to login to your installation to further troubleshoot any issues.
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adminKeymasterYour 30-day license key was emailed to you after your $2 purchase, then your account was upgraded to a one year subscription after you purchased the $13 upgrade. You should not be ‘waiting’ for anything at this point.
We will resent the activation key to your email on file (john@forte*****sign.com.**). Check your spam folder and let us know if the activation key has been received.
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adminKeymasterWe made a server change today which allows the PDF to remain editable with Hebrew (and other languages) characters.
Let us know if you have having any issues.
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adminKeymasterYes, we are more than happy to assist.
Email the PDF form and a link to the Formidable Form to support AT formidablepro2pdf DOT com for further assistance.
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adminKeymasterThe only way to “attach” a PDF from a different form is to add hidden fields to FORM B that are populated by using Formidable’s “Get Value from Entries” shortcode. Then create a field map layout from FORM B to merge to the FORM A PDF…
Alternatively, you can place a link in FORM B’s email message to FORM A’s PDF, which is much easier.
Let us know if you need more assistance with these options.
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adminKeymasterWe are currently working on this request. Are you able to email your API Key to support AT formidablepro2pdf DOT com?
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adminKeymasterSure, what is your order number?
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adminKeymasterCheck the field map layouts to see if the non-working attachments have more than one field map layout, if they do, delete the extra field map layouts or deselect the “Attach” option.
If there are no additional layouts, let us know if the PDFs are generating from the plugin’s Export tab without error. If they are, we may need to take a look at the installation, complete this form if possible.
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adminKeymasteradminKeymasterIt appears your subscription expired and was renewed after this support message. Let us know if there are any further issues.
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adminKeymasterBy Tuesday we should know.
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adminKeymasterWe are a third-party add-on to the Formidable Forms plugin. You MUST install the Formidable Forms plugin to use this PRO2PDF plugin.
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adminKeymasterWe will investigate Hebrew letters and update you soon.
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adminKeymasterThis is a question for the great support team at Formidable Forms. This forum only supports the PRO2PDF plugin.
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adminKeymasterThe option is on the plugin’s “EXPORT TAB” just below the “Attach file to Email notifications” option, labeled “Language support:”.
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adminKeymasterOur apologies, it appears our response by email did not reach our server and was not forwarded to you… Here’s the response we sent on July 19 at 9:52am….
“If you have more than one field map layout for a Formidable form, you must deselect the email option on all non-working field map layouts, also it would be better to delete all abandoned layouts.
Let us know if you are not receiving the PDF after the above has been confirmed. We remain at your service.”
August 1, 2017 at 5:19 pm in reply to: Support – Problems when I use dropdown "multiple selection" #16183adminKeymasterAh yes, the issue is only resolved for multiselect fields in repeatable sections, we will fix the multiselect issue with regular dropdown fields and update you again when the fix is ready for download.
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