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Upgrade Not Working

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  • #16434 Reply

    I just paid for a upgrade. But it did not upgrade!
    Your licence key is ***

    Aug 16, 2017 07:01:09 PDT
    Transaction ID: 2AY97170YX1507022
    Invoice ID: 163-XZS

    #16436 Reply

    Your account has expired and must be renewed before it can be upgraded. Please use this form to pay the renewal and we’ll manually update and upgrade the account, or use this form to pay only the renewal difference of $5.

    We remain at your service.

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