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Viewing 25 posts - 526 through 550 (of 2,504 total)
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  • in reply to: Should have purchased EtoPDF #21295
    admin
    Keymaster

    Refund has been issued. Let us know if you need any assistance.

    We remain at your service.

    in reply to: Split: Gravity Form Fields Mapped to Custom PDF #21248
    admin
    Keymaster

    We are nearing the release of the Gravity Forms extension to the E2Pdf plugin, you may subscribe to updates on http://www.E2Pdf.com… we do not spam… ever! Or, install the free version from http://www.wordpress.org/plugins/e2pdf and watch for updates and read the release notes!

    We remain at your service.

    in reply to: Get value from radio button to other radio fields. #21246
    admin
    Keymaster

    1. Yes, map the one Formidable Form field to as many PDF fields as you need the data to fill.

    2. Add another PDF Field on top of the existing field with a transparent background, then map each Formidable Form field to each of the PDF fields, only one will display data.

    We remain at your service.

    in reply to: Mapping to pdf multi step form #21244
    admin
    Keymaster

    Yes, E2Pdf is far superior to PRO2PDF, the only benefit to PRO2PDF are the Multiple Site and Intranet Versions. E2Pdf has a goal to become expanded to be the most versatile and flexible PDF tool on the web.

    All payment options for E2Pdf are available here. And here’s the link to manually purchase the PRO2PDF 2-Form | 1-Site version for 5 years.

    We remain at your service.

    admin
    Keymaster

    We have this video that shows how to make a merge… This is a good step-by-step forum post on how…

    Beside that, we offer outstanding support to get the job done.
    . Are you able to create a merge using the EXPORT PDF button on the EXPORT tab after selecting the Form, Dataset, and Field Map Layout from the top three dropdown fields?

    If yes, then reply with the shortcode you are using and a screenshot of the EXPORT tab after selecting the Form, Dataset, and Field Map Layout from the top three dropdown fields, be sure to include at least the first row of mapped fields, and upload the PDF to this form.

    If no, then there is likely an issue with the PDF form. Try uploading the PDF Form to pdfescape.com, then save, download to your drive, and upload to the plugin… (this method is known to repair non-compliant PDF forms). Or, upload the PDF Form to this form, you can optionally enter site credentials if you require us to login and take a look.

    We remain at your service.

    in reply to: Mapping to pdf multi step form #21227
    admin
    Keymaster

    We offer 1,2,3,4 and 5 year renewal options with progressive discounts up to 5-years.

    Optionally, let us know which version you need a 5-year payment option for and we will reply with a link to manually pay and setup the account.

    We remain at your service.

    in reply to: The mapped data are not generating in the pdf #21213
    admin
    Keymaster

    Are you able to create a successful merge when using the EXPORT TO PDF button on the EXPORT tab after selecting the Form and Dataset?

    If yes, then upload a screenshot of the EXPORT tab after selecting the Form and Dataset to this form and a screenshot of the shortcode in the form’s On Submit Message Box, or other location.

    If no, then upload a screenshot of the EXPORT tab after selecting the Form and Dataset to this form be sure to include at least the first row of mapped fields or provide login credentials if possible for us to review the installation.

    We remain at your service.

    in reply to: Create jpg image file instead of PDF #21196
    admin
    Keymaster

    No, it is not possible to create a image file instead of a PDF. You can ‘flatten’ the PDF so no text can be edited, and PDFs can be exported from Adobe as images. What is the reason for the need to create an image, did you need to create a preview?

    We remain at your service.

    in reply to: Order #20884 – License Code No Longer Working #21189
    admin
    Keymaster

    We experienced a temporary outage due to a server update. We expect to have the issue resolved very quickly.

    We remain at your service.

    in reply to: Mapping to pdf multi step form #21187
    admin
    Keymaster

    Yes, Formidable and PRO2PDF will accomplish the functionality of the referenced URL. Here is an example with minimal CSS… After completing the form the user is able to download two PDF forms containing the data that was entered. (Any number of PDF Forms can be created from a single Formidable Form submit)

    The fee is to continue using the same number of forms and PRO functionality, after one year you must renew or the plugin reverts to the free version.

    Formidable Forms offers Strip, Paypal, and Authorize.net payment gateways on their website here.

    We remain at your service.

    in reply to: Presale question #21164
    admin
    Keymaster

    Our plugin has been tested on PDF forms with over 700 fields. However, the PDF form must be Adobe Acrobat Form compatible, and the size of the PDF form should not be more than 5MB. Larger files are possible, however, they are slow and require PHP settings to be changed.

    We STRONGLY recommend naming the PDF form fields EXACTLY the same as the Formidable Form “KEY” values (not the field ID or field name), then use the “Enable automated layout creation for new field maps” setting on the SETTINGS tab to auto-create the Field Map Layout. (you’ll still need to map each checkbox field)

    See this post for further details.

    We remain at your service.

    in reply to: Printing #21159
    admin
    Keymaster

    Sounds like a font compatibility issue. Change the PDF Form Field Font(s) to Arial to test.

    To update PDF form… Open original PDF Form, change font type, save with same file name as uploaded PDF – then upload to PRO2PDF to overwrite the existing PDF form… mapped fields will not be effected and the field map layout will work without further edits.

    Let us know if the font was the issue, or if you require further assistance.

    We remain at your service.

    in reply to: Problem with licence #21129
    admin
    Keymaster

    We are in the U.S. and using U.S. date format, the valid date of 01/05/2019 means that your license expired on January 5, 2019. You’ll need to login to the plugins website here to renew the activation key.

    For your convenience, we have extended the expiration date through tomorrow to allow time to renew.

    in reply to: Emded Forms doesn't work #21124
    admin
    Keymaster

    Our apologies, use this form.

    We remain at your service.

    in reply to: Renewed licence but form not functioning properly #21115
    admin
    Keymaster

    Your license is active, we see no issues on our side. Complete this form if we can login or if not possible, then use the form to upload screenshots of the following so we can begin to troubleshoot the issue…
    The plugin’s ACTIVATED FORMS tab
    The plugin’s EXPORT tab with the “Formidable Form” and “Field Map Layout” selected

    We remain at your service.

    in reply to: Emded Forms doesn't work #21108
    admin
    Keymaster

    ALSO!!! Verify that you are able to merge both layouts using the “Export to PDF” button on the plugin’s EXPORT tab.

    We remain at your service.

    in reply to: Emded Forms doesn't work #21107
    admin
    Keymaster

    There are a lot of possible issues with the 2nd dataset option. It would be fastest for us to login and take a look at your installation, if possible, complete this form to provide credentials.

    Or, if not possible, then use the above form to upload the failed merged PDF upload and screenshots of the following;
    1 & 2. From the plugin’s EXPORT tab… Both Field Map Layouts showing the settings and at least the first row of mapped fields.
    3. The plugin’s SETTINGS tab showing the “Embedded Forms” section
    4. The Formidable Form’s “On Submit Message Box” showing the PRO2PDF shortcode

    We remain at your service.

    in reply to: TCPDF vulnerability #21086
    admin
    Keymaster

    No, PRO2PDF does not use TCPDF, the plugin uses the PDFtk library.

    We remain at your service.

    in reply to: Plugin doesn't generate the PDF in email #21084
    admin
    Keymaster

    Are you able to export a PDF from the plugin’s EXPORT tab?
    If yes, then
    From the plugin’s SETTINGS tab, select “Limit Field Map to use Dropdown” and click the SAVE button, then from the plugin’s EXPORT tab, select the FORM and reply letting us know how many Field Map Layouts are in the dropdown field are ENABLED (able to be selected).

    If no, then
    Provide login credentials if possible, using this form so we may check the issue… otherwise if not possible, then…
    Use the above linked form to upload a screenshot of the top portion including the settings of the plugin’s ACTIVATED FORMS tab and the EXPORT tab after selecting the Form and Field Map Layout.

    We remain at your service.

    in reply to: Save to folder addon #21049
    admin
    Keymaster

    Done.

    We remain at your service.

    in reply to: Save to folder addon #21033
    admin
    Keymaster

    An email was sent to the email address on the request, which is a different email address than is on the account. Let us know if you have any issues.

    We remain at your service.

    in reply to: Bulk Download all Entries from Formidable #21019
    admin
    Keymaster

    Bulk download is not an option with PRO2PDF, however, you can create a Formidable View to list the entries and use a PRO2PDF shortcode to include a link to download each PDF.

    Our other plugin, E2Pdf, has a [e2pdf-save] shortcode that may be used in conjunction with a Formidable View to automatically save each PDF to the server. Soon, E2Pdf will offer a bulk download solution – PRO2PDF will not. PRO2PDF templates can be migrated to E2Pdf here.

    We remain at your service.

    in reply to: Formidable Pro PDF or E2PDF ? #20985
    admin
    Keymaster

    E2Pdf is far superior to PRO2PDF and will eventually be able to merge HTML and Rich Text to PDF documents, however, that functionality is not yet available.

    Currently, both plugins allow for static text with fields from Formidable Forms, can you elaborate on your question; “Does E2PDF allow the use of text as in a Word doc and just the top part of the form being some fields from Formidable Forms?”

    We remain at your service.

    in reply to: LICENCE #20930
    admin
    Keymaster

    Your activation key expired in December and would need to be renewed through your account on the plugin’s site here before the upgrade may be applied.

    You currently have the 2 Form plan with 1 site, if you only need to renew you can renewal manually by paying the remaining balance here, or reply to this email if you want us to cancel your upgrade payment while you login to your account to renew for more 1,2,3,4 or 5 years.

    As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key.

    Here’s a link to the login page to renew your plugin.

    We remain at your service.

    in reply to: Non Profit Discount #20911
    admin
    Keymaster

    We generally do not offer a non-profit discount, however, we have considered discounting license keys on a case-by-case basis.

    Send a request to sales@formidablepro2pdf.com from the non-profit’s email address introducing the non-profit, also indicate the number of forms needed and the intended use.

    We remain at your service.

Viewing 25 posts - 526 through 550 (of 2,504 total)