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Viewing 25 posts - 2,001 through 2,025 (of 2,514 total)
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  • in reply to: Activation code #7764
    admin
    Keymaster

    We just resent your activation code, please check your spam/junk just in case we ended up there. We NEVER spam email, but who knows?

    We remain at your service.

    in reply to: Didn't get activation code #7739
    admin
    Keymaster

    Your activation code was emailed to web@m6****.com, if you don’t see it please check the spam/junk folder.

    We remain at your service.

    in reply to: Upgraded license #7733
    admin
    Keymaster

    Refund has been issued, thank you for using and upgrading the plugin!

    In the future, upgrades may be completed on your existing account here… http://www.formidablepro2pdf.com/upgrade/

    in reply to: I forgot my license #. Where I can get it again? #7727
    admin
    Keymaster

    Thank you! The activation code was sent to the user email account on file. Please let us know if the email is not received.

    We remain at your service.

    in reply to: I forgot my license #. Where I can get it again? #7725
    admin
    Keymaster

    That’s not it, the order number is only 4 digits. No worries, what date was the transaction and was it under your name and email address?

    in reply to: Fields Not Printing #7724
    admin
    Keymaster

    There is currently not a way to map two Formidable fields to one PDF field, and have your desired result.

    To accomplish the result, we would map another PDF field and place it over the current pdf field on the PDF form, that way whichever field is populated in Formidable, it will show on the PDF, and whichever field is conditionally hidden, will be empty.

    Let us know if the above works for you, as we remain at your service.

    in reply to: I forgot my license #. Where I can get it again? #7720
    admin
    Keymaster

    What is your order number? Your order number is also listed on your Paypal transaction for the purchase of the license.

    We remain at your service.

    in reply to: flag on checkboxe #7663
    admin
    Keymaster

    PDF Checkbox fIeld “PROPERTY”, there is a setting for “Export Value”. Which PDF form creator are you using?

    In Adobe Acrobat…

    1. Right click checkbox
    2. Select Options Tab
    3. Change “Export Value” to match the Formidable checkbox option.

    In PDFEscape.com…

    1. Right click checkbox
    2. Select “Unlock Form Field”
    3. Right click checkbox again
    4. Change “Export Value” to match the Formidable checkbox option.

    Save and upload to PRO2PDF to map and merge your checkbox and other data.

    in reply to: flag on checkboxe #7654
    admin
    Keymaster

    REVISED ABOVE FOR CLARIFICATION

    in reply to: flag on checkboxe #7653
    admin
    Keymaster

    I understand fully, thank you for using the plugin!

    Here’s the short version….

    For Checkboxes…

    1. Name each PDF Checkbox = Unique Name
    2. Each PDF Checkbox Export Value = A (exact) value from your Formidable Checkbox field (copy/paste for 100% accuracy) (*No Special Characters*)
    3. Map Each PDF Checkbox field name to the one (1) Formidable Checkbox field name (If you have 5 checkbox options, you will have 5 field mappings to one Formidable checkbox field)

    ————–
    For Radio Buttons…

    1. Name each PDF Radio Button = Same (exact) Name (copy/paste for 100% accuracy)
    2. Each PDF Radio Button Export Value = One (1) Value from the Formidable Radio Button field (copy/paste for 100% accuracy)
    3. Map the one (1) PDF Radio Button field name to the one (1) Formidable Radio Button field (If you have 5 PDF radio buttons with the same name, you will only have one (1) field mapping to the Formidable radio button field)

    Here’s the long version… checkboxes and radio buttons

    Let us know if you are able to create a successful merge.

    We remain at your service.

    in reply to: PDF failing to load #7642
    admin
    Keymaster

    It may be font related, we can take a look at the PDF, please upload to here, login information is not required.

    We remain at your service.

    in reply to: Price and features #7616
    admin
    Keymaster

    “Forms” are created using Formidable Forms, which offers both a free version and premium version.

    This plugin is an add-on to Formidable Forms which merges form data to pre-made PDF forms. The free version allows one Formidable form to merge data to any number of PDF forms. While the premium version allows additional Formidable Forms to merge data to PDF Forms and offers additional features, such as attach merged PDF’s to email actions, signatures, repeating sections, embedded forms, and more.

    The premium version of this plugin does have an annual cost, however, we are able to offer extended years (up to 5).

    in reply to: Formidable recently updated their product, but…… #7604
    admin
    Keymaster

    Not currently scheduled, however, should be 3-4 days.

    We remain at your service.

    in reply to: Signature in PDF #7587
    admin
    Keymaster

    From the field map layout, you must set the “Format” dropdown field to “Signature” as shown here on the documentation’s signature page.

    We remain at your service.

    admin
    Keymaster

    We updated the plugin today. Try updating to the latest version to see if the log entries have stopped on your installation.

    in reply to: Formidable recently updated their product, but…… #7570
    admin
    Keymaster

    The new Address Field Type (group of fields) has not been added to the plugin, we are working on adding this field type with the next update.

    The new Lookup Field type is working with the plugin.

    We remain at your service.

    admin
    Keymaster

    Igor, please complete this form if we are able to login and check the errors.

    admin
    Keymaster

    We have checked the error, and this is not a plugin wide issue, we need to see the error on your server to correct the issue. Please complete this form if we are able to login.

    admin
    Keymaster

    Thank you for using the plugin. We remain at your service.

    Please ignore this false alert, we will correct the issue upon the next update. There are no errors or bugs caused by this alert.

    in reply to: Unnecessary update request #7484
    admin
    Keymaster

    Thank you for your notification and for using the plugin! We are aware of the false flag glitch and will be resolving the issue upon the next update, which is due out soon.

    We remain at your service.

    in reply to: Problem with this plugin on my WP Site #7477
    admin
    Keymaster

    We have not experienced the issue you describe. Please complete this form to have us login and take a look.

    We remain at your service.

    admin
    Keymaster

    Apparently your hosting provider disabled the /tmp folder, we have corrected the issue on your server and all appears to be working as expected.

    We remain at your service.

    admin
    Keymaster

    Yes, still have not found the cause. Are you having any issues with any other plugins or WordPress functionality?

    admin
    Keymaster

    Yes, correct. Are you able to send the error to your hosting provider? It appears you are prevented from creating a tmp folder, but is an error we have not seen in the past.

    Let us know the result as we remain at your service.

    admin
    Keymaster

    It appears to be a bug, but does not affect the plugin. We will correct upon the next update unless you are having any errors or the plugin not working as expected.

    We remain at your service.

Viewing 25 posts - 2,001 through 2,025 (of 2,514 total)