admin

Forum Replies Created

Viewing 25 posts - 2,001 through 2,025 (of 2,504 total)
  • Author
    Posts
  • in reply to: PDF failing to load #7642
    admin
    Keymaster

    It may be font related, we can take a look at the PDF, please upload to here, login information is not required.

    We remain at your service.

    in reply to: Price and features #7616
    admin
    Keymaster

    “Forms” are created using Formidable Forms, which offers both a free version and premium version.

    This plugin is an add-on to Formidable Forms which merges form data to pre-made PDF forms. The free version allows one Formidable form to merge data to any number of PDF forms. While the premium version allows additional Formidable Forms to merge data to PDF Forms and offers additional features, such as attach merged PDF’s to email actions, signatures, repeating sections, embedded forms, and more.

    The premium version of this plugin does have an annual cost, however, we are able to offer extended years (up to 5).

    in reply to: Formidable recently updated their product, but…… #7604
    admin
    Keymaster

    Not currently scheduled, however, should be 3-4 days.

    We remain at your service.

    in reply to: Signature in PDF #7587
    admin
    Keymaster

    From the field map layout, you must set the “Format” dropdown field to “Signature” as shown here on the documentation’s signature page.

    We remain at your service.

    admin
    Keymaster

    We updated the plugin today. Try updating to the latest version to see if the log entries have stopped on your installation.

    in reply to: Formidable recently updated their product, but…… #7570
    admin
    Keymaster

    The new Address Field Type (group of fields) has not been added to the plugin, we are working on adding this field type with the next update.

    The new Lookup Field type is working with the plugin.

    We remain at your service.

    admin
    Keymaster

    Igor, please complete this form if we are able to login and check the errors.

    admin
    Keymaster

    We have checked the error, and this is not a plugin wide issue, we need to see the error on your server to correct the issue. Please complete this form if we are able to login.

    admin
    Keymaster

    Thank you for using the plugin. We remain at your service.

    Please ignore this false alert, we will correct the issue upon the next update. There are no errors or bugs caused by this alert.

    in reply to: Unnecessary update request #7484
    admin
    Keymaster

    Thank you for your notification and for using the plugin! We are aware of the false flag glitch and will be resolving the issue upon the next update, which is due out soon.

    We remain at your service.

    in reply to: Problem with this plugin on my WP Site #7477
    admin
    Keymaster

    We have not experienced the issue you describe. Please complete this form to have us login and take a look.

    We remain at your service.

    admin
    Keymaster

    Apparently your hosting provider disabled the /tmp folder, we have corrected the issue on your server and all appears to be working as expected.

    We remain at your service.

    admin
    Keymaster

    Yes, still have not found the cause. Are you having any issues with any other plugins or WordPress functionality?

    admin
    Keymaster

    Yes, correct. Are you able to send the error to your hosting provider? It appears you are prevented from creating a tmp folder, but is an error we have not seen in the past.

    Let us know the result as we remain at your service.

    admin
    Keymaster

    It appears to be a bug, but does not affect the plugin. We will correct upon the next update unless you are having any errors or the plugin not working as expected.

    We remain at your service.

    admin
    Keymaster

    We have not seen this error in the past. Which action or function causes the error to occur?

    We remain at your service.

    in reply to: No download link or activation code #7417
    admin
    Keymaster

    Your account has been updated and your activation code was emailed to you, please let us know if you do not receive it.

    We remain at your service.

    in reply to: 3 pages PDF form #7414
    admin
    Keymaster

    The plugin does not limit the number of pages on the PDF, you may upload pdf’s of any size to both the free and premium versions.

    We remain at your service.

    in reply to: Bug PRO2PDF freeze my site #7410
    admin
    Keymaster

    All our installations are running normal after the last update, if possible to have us login and take a look, click here to complete the login support request form.

    If not possible to login, please provide a screenshot of your SETTINGS tab and UNDER THE HOOD tab for further review and assistance.

    We remain at your service.

    • This reply was modified 9 years, 4 months ago by admin.
    admin
    Keymaster

    That’s odd…. Are you having any errors or is the plugin still working as expected? You may try uninstalling and reinstalling the plugin to remove the notification.

    We remain at your service.

    admin
    Keymaster

    Have you installed the Formidable Forms plugin? If yes, please send a screen shot of the message box.

    We remain at your service.

    in reply to: I HAVE 4 FORMS TO USE PRO2PDF. #7397
    admin
    Keymaster

    Open all unused, test, and failed Field Map Layout and change”Attach file to Email notifications” to “NO” and click “Save Field Map”.

    Or, it’s better to remove all unused, test, and failed “Field Map Layouts” that are associated with the Formidable Form.

    To remove all unused, test, and failed “Field Map Layouts”;
    1. Select the “Select the form to export data from:”
    2. Select the “Field Map to use:”
    3. Scroll to the bottom of the field mappings and click “DELETE ENTIRE FIELD MAP”, and confirm the action.
    4. Repeat until all unused, test, and failed “Field Map Layouts” are deleted.

    Then test and let us know the outcome while we remain at your service.

    in reply to: Split: How to map Webform Data Field ID? #7394
    admin
    Keymaster

    To correct this error, remove all unused, test, and failed “Field Map Layouts” that are associated with the Formidable Form.

    To remove all unused, test, and failed “Field Map Layouts”;
    1. Select the “Select the form to export data from:”
    2. Select the “Field Map to use:”
    3. Scroll to the bottom of the field mappings and click “DELETE ENTIRE FIELD MAP”, and confirm the action.
    4. Repeat until all unused, test, and failed “Field Map Layouts” are deleted.

    Then test and let us know the outcome while we remain at your service.

    in reply to: Split: How to map Webform Data Field ID? #7377
    admin
    Keymaster

    You need to add PDF Text Form Fields to your PDF document where you want the data to be visible.

    If you do not have Adobe Acrobat (not Reader, you need the full version of Acrobat) then upload your document to PDFEscape.com to add the text fields to the document.

    Then, upload the PDF Form to the plugin.

    The plugin will recognize the PDF form fields and allow you to map them to your Formidable Form.

    We remain at your service.

    in reply to: Split: How to map Webform Data Field ID? #7375
    admin
    Keymaster

    You uploaded a PDF document without PDF Form Fields. The PDF form fields MUST be added BEFORE you upload to the plugin. You can use Adobe Acrobat or PDFEscape.com.

Viewing 25 posts - 2,001 through 2,025 (of 2,504 total)