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Still not working, please check credentials again and let us know…
Form received, however, credentials were invalid. Please check and advise, as we remain at your service.
Odd, our system shows the key as actively creating PDF’s. We have not see an error like this before, if it is possible for us to login to your installation to troubleshoot the issue, please complete this form.
If not possible, we will try to troubleshoot with the following;
– Has PRO2PDF successfully produced any PDFs on the site? If yes, please explain.
– Verify the PDF form is not a LiveCycle Form and also does not contain Adobe “Signature” form fields.
– Provide screenshots of; “Under the Hood” tab and the “Export” Tab with the Form, Dataset, and Field Map Layout selected and include all the mapped fields.We remain at your service.
We show the key for your order #9832 is currently active and in use (22 pdf’s created) on https://shouldertoshoulder.com/
Please confirm the site above and that you are still receiving the error.
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Open all unused, test, and failed Field Map Layout and change “Attach file to Email notifications” to “NO” then click “Save Field Map”.
Or – – it’s better to delete all unused, test, and failed “Field Map Layouts” that are associated with the Formidable Form.
To delete all unused, test, and failed “Field Map Layouts”;
1. Select the “Select the form to export data from:”
2. Select the “Field Map to use:”
3. Scroll to the bottom of the field mappings and click “DELETE ENTIRE FIELD MAP”, and confirm the action.
4. Repeat until all unused, test, and failed “Field Map Layouts” are deleted.Then test and let us know the outcome while we remain at your service.
We are glad you are finding the plugin useful! Be sure to delete any test, unfinished, incomplete or unused field map layouts. If the problem(s) still exist, then, yes, we’d like to take a look and see if we can find any issues. Please complete this form to provide access.
Also, please provide the names of the field map layouts you are experiencing issues with.
FYI… We have seen the Formidable -1 issue arise from a browser cache error. But you’d see the same result if you try to add a new field and would be fixed by logging out/in to WP.
Great news!
The Formidable discussion was marked private. Can you post there that all is well?
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We were able to successfully create this form with a checkbox, radio button, and dropdown list all with separate values and this PDF Field Map Layout merge to the demo provided with the plugin. See merge example here.
We were unable to locate any fields in the Consent Form or the Demographics form that were set to use separate values. Please provide a link to the FormidablePro.com support thread so that we may better understand the issue you are experiencing.
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No activation key is required for the free version. Our 30-day trial version will unlock all features of the plugin.
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Happy to assist! We use the separate values function all the time and have not experienced the issue you are referring to, we would need to login to your installation to troubleshoot the cause. Please complete this form to provide access.
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Please complete this form or provide a screenshot of the Activated Forms tab and the Settings tab so that we may further investigate the issue.
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Also, check the Demo Merge included with the plugin for an example of both checkbox and radio button merges.
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Checkboxes:
Radio Buttons: http://www.formidablepro2pdf.com/radio-buttons-field/For Checkboxes…
Name each PDF Checkbox = Unique Name
Each PDF Checkbox Export Value = An (exact) value from your Formidable Checkbox field (copy/paste for 100% accuracy) (*No Special Characters*)
Map Each PDF Checkbox field name to the one (1) Formidable Checkbox field name (If you have 5 checkbox options, you will have 5 field mappings to one Formidable checkbox field)
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For Radio Buttons…
Name each PDF Radio Button = Same (exact) Name (copy/paste for 100% accuracy)
Each PDF Radio Button Export Value = One (1) Value from the Formidable Radio Button field (copy/paste for 100% accuracy)
Map the one (1) PDF Radio Button field name to the one (1) Formidable Radio Button field (If you have 5 PDF radio buttons with the same name, you will only have one (1) field mapping to the Formidable radio button field)Here’s the long version… checkboxes and radio buttons
Let us know if you are able to create a successful merge.
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Check for any other field map layouts that have email attachment selected for the same form and uncheck the email attachment function.
If no other field map layout exists, we may need to examine your installation. If possible, please complete this form to allow us to check the issue directly.
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Please complete this form if we are able to login to your installation to troubleshoot the issue, as we are not able to reproduce the error on our side.
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Sure, please complete this form.
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Optionally, you may “preview” the Formidable Form data with HTML formatting prior to merging with the PDF file.
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Adobe does not provide a method to preview -AND- restrict downloading. Once you can ‘see’ the pdf, you can download it. However you may consider using a watermark for ‘Preview’ and remove the watermark when emailed.
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Try creating a new view (doc-list) with the same ‘multiple shorcodes’ that are in the modal form, filter ‘doc-list’ so the shortcodes work with ‘doc-list’, then replace the PRO2PDF shortcodes in the modal form with shortcode to the new ‘doc-list’ view.
This may cause the modal form to only open one object, the ‘doc-list’ view, rather than each of the PRO2PDF shortcodes.
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What is the shortcode in the modal form?
Check the app store for any pdf viewers, we don’t have any suggestions. Please post here if you find an option.
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Have you tried creating a view to filter the entry and generate the shortcode, then use the view in the modal form? Not sure it will fix your issue, we would need to see your configuration to make specific recommendations.
If able, please complete this form to allow us access to your WP installation. https://www.formidablepro2pdf.com/login-support-request/
The simple dropdown may be used to dynamically create the shortcode, however, may not be used as the origin of the shortcode due how the special characters in the shortcode interact with the form’s code.
We’re not sure how to accomplish your task without dynamically creating the shortcode or using conditional statements.
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