admin

Thank you for your suggestion. We agree. Actually, the plugin was originally set to use the server’s default setting, however, in the update released this week we changed the installation so that it will force a 755 setting unless the server requires 777 (as some servers do).

Again thank you for your suggestion. We remain at your service.

“Would the software cease to function on any installed sites” – the plugin would revert to the free version if not renewed after one year.

Yes, paying five years in advance would purchase a ‘forever’ version.

We remain at your service.

If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Slovak characters. Update the plugin to use the new language dropdown.

We remain at your service.

If still needed, we have added a Language dropdown to the Field Map Layout in the latest version which includes a “Unicode” option with Thai characters. Update the plugin to use the new language dropdown.

We remain at your service.

Do you still require assistance with this request?

We remain at your service.

There are two ‘special characters’ that were causing issues….
– Exclamation point in; “Staff Orientation – May 27-June 3rd; All staff required to attend!”
– Plus sign in; “Google +”

The image field was not found in the field map layout, it worked once it was mapped.

We duplicated the field map layout and converted all values back to before “Use separate value” so the prior entries will still work. Except for the two option values listed above.

Links will be emailed to you for privacy.

We remain at your service.

You must use a PDF creation program such as Adobe Acrobat DC (not Acrobat Reader) or PDFEscape.com.

Optionally, you can use an online service such as Fiverr.com to have your PDF converted to a PDF Form.

We remain at your service.

Glad to hear the plugin is working well for you, just wish the renewal system did as well! Yes, you’ll need to purchase a new activation key, our automatic renewal is not working correctly. No need to reinstall, just replace the expired key with the new key and all will continue to work as expected.

We remain at your service.

NOTE: Special characters includes parenthses “(” and “)”…

If all else fails, use the checkbox field’s “Use separate values” option then give the checkbox options the values of 1,2,3,4,5… and change the PDF checkbox export values to the same.

We remain at your service.

PRO2PDF was not designed to work with draft forms or draft entries, this is our first request for such functionality. A work around is to submit the entry and provide the user the ability to edit the entry.

Please complete this form if you require customization support.

We remain at your service.

“Is it possible to partially flatten the PDF or another way to display the data?”
Yes, sort-of… rather than using the plugin’s flatten function, you can set individual PDF form fields to “Read Only”, the merge will still work but users won’t be able to edit the “read only” fields.

“The form was created using Adobe LiveCycle Designer”
Our plugin is not compatible with LiveCycle forms, you’ll need to convert the form to an Acrobat Form. We found PDFEscape.com to be a useful tool to convert LiveCycle forms to regular Acrobat Forms. Simply upload it, unlock one field to allow editing, then download the PDF. Done. Upload to PRO2PDF and all should work as expected.

We remain at your service.

Yes, but the consumers will fill out a Formidable Form, our plugin will merge the collected data into a PDF which may be printed and/or saved anytime after the consumer clicks the submit button.

We can create the functionality for you through our Fiverr.com account, or use this forum to walk you through how to do it yourself.

We remain at your service.

We apologize for the delay, we have located this issue and are releasing a bug fix with the next update expected within 24 hours.

We remain at your service.