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Viewing 25 posts - 1,551 through 1,575 (of 2,488 total)
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  • in reply to: Adding text to form #12085
    admin
    Keymaster

    This is a question is actually for the outstanding team at “www.FormidableForm.com”

    Nonetheless, using the HTML field (Pro version) or for the free version entering text directly into the field’s Custom HTML.

    We remain at your service.

    in reply to: Formidable Pro2PDF activation Issue #12076
    admin
    Keymaster

    You must install the Formidable Forms plugin to use the PRO2PDF plugin, as PRO2PDF is an add-on to Formidable Forms.

    We remain at your service.

    in reply to: Attach file to Email notifications #12067
    admin
    Keymaster

    Excellent, thank you for using the plugin. We remain at your service.

    in reply to: Attach file to Email notifications #12065
    admin
    Keymaster

    Sounds like the activation key is expired or incorrect. Please email your original order number and activation key to support AT formidablepro2pdf DOT com so we may check the account status on our side.

    We remain at your service.

    in reply to: Cannot log in to my account to acquire license #12049
    admin
    Keymaster

    We have associated your email with your account, try again to log on. Let us know if you have any issues.

    We remain at your service.

    in reply to: Will it generate form fields? #12045
    admin
    Keymaster

    Our plugin merely maps Formidable form field to PDF form fields, it does not create Formidable Forms or PDF Forms. Formidable Forms and PDF Forms must first be created then our plugin may be used to map the fields to provide a dynamic PDF output.

    Yes, the intranet version includes all features except signatures, images and the support for Unicode language font which supports Thai, Chinese, and Eastern European.

    in reply to: quick question #12038
    admin
    Keymaster

    I would absolutely recommend Formidable Forms, for every WordPress site based on price, usability and the outstanding support provided by the knowledgeable team at Formidable Forms.

    Let us know if you need more.

    in reply to: Blank Page after submission #12007
    admin
    Keymaster

    Yes, sounds like you have unfinished, unused, abandoned, or non-working field map layout(s) for the same form that also have email attachment checked. Go through all other field map layouts for the same form and uncheck the email attachment option. Or better yet, delete all unused field map layouts by selecting the layout – scroll to the bottom of the layout and click “Delete Entire Field Map”.

    Then, let us know if the issue is resolved. We remain at your service.

    in reply to: Map HTML #11999
    admin
    Keymaster

    Logo images may be mapped using the paid version, however, PDFs are not HTML compatible by design so we have no way to map HTML fields to PDFs.

    We remain at your service.

    in reply to: Request a refund #11992
    admin
    Keymaster

    No worries, we just need your order number or email the activation key to support AT formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: Reset account password #11985
    admin
    Keymaster

    Your account is now associated with your email address and your password has been emailed to you. Let us know if you are unable to login or need further assistance.

    We remain at your service.

    in reply to: Compatible wit Avada theme #11983
    admin
    Keymaster

    We have not received any unresolved support requests for the Avada Theme, however, we also do not own the Avada Theme.

    We can login to your WP installation and test the plugin if you complete this form.

    We remain at your service.

    in reply to: Create the pdf first #11974
    admin
    Keymaster

    Yes, PDF forms must be created and uploaded to PRO2PDF to use the plugin.

    We remain at your service.

    in reply to: Problem activation code #11965
    admin
    Keymaster

    Please email your Order # or Activation Key to support AT formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: Activated forms tab error #11959
    admin
    Keymaster

    Check your email for a direct reply regarding this isolated issue.

    in reply to: Need Account Login Info or License Key Resent #11956
    admin
    Keymaster

    Send your original receipt to support AT formidablepro2pdf DOT com for further assistance.

    We remain at your service.

    in reply to: Save PDF #11954
    admin
    Keymaster

    Create PDF Forms which only that user and admin can view?
    – Yes
    Be able to keep a copy of the PDF Form online in their account as well as download?
    – Yes

    Also do you do any one-time payment options as I dislike paying annually for products?
    – Our plugin is a service, not a product. Our intranet version does not require annual subscription, however, would require you to install PDFtk on your web server, or you can purchase a lifetime subscription by paying a 5-year cost of any of the regular versions.

    NOTE: The intranet version cannot merge signatures or images.

    If you’d like to pay for 5-years, purchase a single year and let us know the order number, we’ll provide you with a link to pay for 4 more years and upgrade your account manually.

    We remain at your service.

    in reply to: PDF Admin E-mail #11952
    admin
    Keymaster

    Attaching merged PDFs to Formidable’s email actions is a function requiring the paid version of PRO2PDF, and will work with the free (lite) version of Formidable Forms.

    The email message may also include a link to download the merged PDF, which does not require the paid version of PRO2PDF or Formidable Forms.

    Let us know if you have any other questions. We remain at your service.

    in reply to: Need account login #11949
    admin
    Keymaster

    What is your order #, and did you use your correct email address for this support request?

    We remain at your service.

    in reply to: Select PDF File To Work With #11944
    admin
    Keymaster

    NOTE: Make sure your PDF filename does not include any extra “.” periods or any special characters.

    in reply to: Select PDF File To Work With #11943
    admin
    Keymaster

    After you upload a PDF, it’s uploaded… then, the field map layout needs to be created…

    Here’s a quick how-to…
    FIRST, go to the SETTINGS tab and select the option to “Enable automated layout creation for new field maps”, then click the SAVE CHANGES button.

    SECOND, submit data at least once to the Formidable Form you are going to merge. The form must have one entry for the plugin to work!

    THEN, from the plugin’s EXPORT tab…
    . Upload a fillable Adobe PDF Form
    . Select the Formidable Form from the “Select the form to export data from:” dropdown list.
    . Type a name for your merge in the “Name of Field Map (will be used as default filename):” textbox.
    . Select your PDF form from the “Select PDF file to work with:” dropdown list.
    . Select your Formidable Form from the “Select Form to work with:” dropdown list.
    . Click the “CREATE FIELD MAP” button

    After the screen refreshes…
    . Select the Formidable Form from the “Select the form to export data from:” dropdown list.
    . Select the newly created Field Map Layout from the “Field Map to use:” dropdown list.
    . Scroll down to finish creating your layout.

    Here’s the demo video.

    Let us know the results. We remain at your service.

    in reply to: installation #11942
    admin
    Keymaster

    Shortcodes may be used anywhere in WordPress to provide a link to view/download any merged PDF. Shortcodes are NOT required to attach merged PDFs to Formidable’s email actions.

    To display a download link to a user after submitting a form paste the shortcode in the form’s On Submit Message Box, as seen here on the demo video.

    To use the shortcode on a Page, Post, or Custom Post Type you’ll need to paste the shortcode into a Formidable View, then paste the view’s shortcode into the Page, Post, or Custom Post Type.

    For the “Current Record ID”, don’t forget to change dataset=123 to dataset=[id]

    We remain at your service.

    in reply to: PLUGIN WILL NOT ACTIVATE #11935
    admin
    Keymaster

    Our plugin is an add-on to the Formidable Forms plugin. You must also install the Formidable Forms plugin for our plugin to work.

    We remain at your service.

    in reply to: PLUGIN WILL NOT ACTIVATE #11932
    admin
    Keymaster

    Our plugin works wonderfully for over 1000 users (including us) every day! You did not waste $2, you may have a refund at any time.

    If you would like to troubleshoot your issue, please email a screenshot of the plugin’s Activated Forms tab along with your order number to support AT formidablepro2pdf DOT com so that we may assist you with activating your version.

    We remain at your service.

    in reply to: Dataset is showing empty #11928
    admin
    Keymaster

    You provided a flat PDF document, absent any PDF form elements. A quick google search will help you with converting your document into a fillable form using Acrobat DC…

    Let us know if you need us to create the form for you. We remain at your service.

Viewing 25 posts - 1,551 through 1,575 (of 2,488 total)