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Viewing 25 posts - 1,551 through 1,575 (of 2,495 total)
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  • in reply to: Questions #12139
    admin
    Keymaster

    . There is no limit to the number of pages in a fillable PDF.
    . Re-upload fillable PDF forms to update without deleting anything. As long as the PDF filename is the same it will overwrite the existing PDF.

    Let us know if you have any further questions or if the answers require further explanation as we remain at your service.

    in reply to: Error #12125
    admin
    Keymaster

    Our plugin works on Multi-Site installations when activated locally on each site. “Network Activate” does not work.

    We remain at your service.

    in reply to: Images display in PDF #12114
    admin
    Keymaster

    Yes, and yes. Images uploaded through a Formidable File Upload Field may be mapped. (NOTE: Only one image per upload field) You are able to map signatures using Formidable’s Signature plugin.

    Both require the paid versions of Formidable Forms and PRO2PDF.

    We remain at your service.

    in reply to: Radio button or Checkboxes not mapping on PDF. #12096
    admin
    Keymaster

    Make sure the PDF Radio Buttons have the same “RADIO BUTTON CHOICE” as the Formidable field options. If using Acrobat, the “RADIO BUTTON CHOICE” is located on the Radio Button Property Screen under the OPTIONS tab.

    NOTE: Only use Radio Buttons for single option field choice, use Checkboxes for multi-option field choices. PDF Checkboxes have an “EXPORT VALUE” located on the Checkbox Property Screen under the OPTIONS tab.

    NOTE: The RADIO BUTTON CHOICE or EXPORT VALUE must match the PDF Field Option exactly, we suggest using copy/paste to be sure they 100% identical.

    We are willing to take a look at your field map layout, if needed please complete this form.

    We remain at your service.

    in reply to: Formidable Pro2PDF activation Issue #12091
    admin
    Keymaster

    Sounds like the PDF was created in LiveCycle rather than Acrobat, or there are PDF signature fields in the document. If so, the plugin is not compatible with LiveCycle or Adobe Signature fields, revise the PDF to fix the issue. Or, if not a LiveCycle form or Signature field please email the PDF to support AT formiablepro2pdf DOT com for further review.

    We remain at your service.

    in reply to: Formidable Pro2PDF activation Issue #12088
    admin
    Keymaster

    To be clear, our plugin does not “create” pdf documents, the plugin merges data to PDF fields. You’ll create the PDF form and upload the form to the plugin, then map the fields.

    We remain at your service.

    in reply to: Formidable Pro2PDF activation Issue #12087
    admin
    Keymaster

    Sure, the plugin demo will email the pdf to you if you enter your email address. Don’t worry, we have the form set to “Do not store entries submitted from this form”.

    We remain at your service.

    in reply to: Adding text to form #12085
    admin
    Keymaster

    This is a question is actually for the outstanding team at “www.FormidableForm.com”

    Nonetheless, using the HTML field (Pro version) or for the free version entering text directly into the field’s Custom HTML.

    We remain at your service.

    in reply to: Formidable Pro2PDF activation Issue #12076
    admin
    Keymaster

    You must install the Formidable Forms plugin to use the PRO2PDF plugin, as PRO2PDF is an add-on to Formidable Forms.

    We remain at your service.

    in reply to: Attach file to Email notifications #12067
    admin
    Keymaster

    Excellent, thank you for using the plugin. We remain at your service.

    in reply to: Attach file to Email notifications #12065
    admin
    Keymaster

    Sounds like the activation key is expired or incorrect. Please email your original order number and activation key to support AT formidablepro2pdf DOT com so we may check the account status on our side.

    We remain at your service.

    in reply to: Cannot log in to my account to acquire license #12049
    admin
    Keymaster

    We have associated your email with your account, try again to log on. Let us know if you have any issues.

    We remain at your service.

    in reply to: Will it generate form fields? #12045
    admin
    Keymaster

    Our plugin merely maps Formidable form field to PDF form fields, it does not create Formidable Forms or PDF Forms. Formidable Forms and PDF Forms must first be created then our plugin may be used to map the fields to provide a dynamic PDF output.

    Yes, the intranet version includes all features except signatures, images and the support for Unicode language font which supports Thai, Chinese, and Eastern European.

    in reply to: quick question #12038
    admin
    Keymaster

    I would absolutely recommend Formidable Forms, for every WordPress site based on price, usability and the outstanding support provided by the knowledgeable team at Formidable Forms.

    Let us know if you need more.

    in reply to: Blank Page after submission #12007
    admin
    Keymaster

    Yes, sounds like you have unfinished, unused, abandoned, or non-working field map layout(s) for the same form that also have email attachment checked. Go through all other field map layouts for the same form and uncheck the email attachment option. Or better yet, delete all unused field map layouts by selecting the layout – scroll to the bottom of the layout and click “Delete Entire Field Map”.

    Then, let us know if the issue is resolved. We remain at your service.

    in reply to: Map HTML #11999
    admin
    Keymaster

    Logo images may be mapped using the paid version, however, PDFs are not HTML compatible by design so we have no way to map HTML fields to PDFs.

    We remain at your service.

    in reply to: Request a refund #11992
    admin
    Keymaster

    No worries, we just need your order number or email the activation key to support AT formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: Reset account password #11985
    admin
    Keymaster

    Your account is now associated with your email address and your password has been emailed to you. Let us know if you are unable to login or need further assistance.

    We remain at your service.

    in reply to: Compatible wit Avada theme #11983
    admin
    Keymaster

    We have not received any unresolved support requests for the Avada Theme, however, we also do not own the Avada Theme.

    We can login to your WP installation and test the plugin if you complete this form.

    We remain at your service.

    in reply to: Create the pdf first #11974
    admin
    Keymaster

    Yes, PDF forms must be created and uploaded to PRO2PDF to use the plugin.

    We remain at your service.

    in reply to: Problem activation code #11965
    admin
    Keymaster

    Please email your Order # or Activation Key to support AT formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: Activated forms tab error #11959
    admin
    Keymaster

    Check your email for a direct reply regarding this isolated issue.

    in reply to: Need Account Login Info or License Key Resent #11956
    admin
    Keymaster

    Send your original receipt to support AT formidablepro2pdf DOT com for further assistance.

    We remain at your service.

    in reply to: Save PDF #11954
    admin
    Keymaster

    Create PDF Forms which only that user and admin can view?
    – Yes
    Be able to keep a copy of the PDF Form online in their account as well as download?
    – Yes

    Also do you do any one-time payment options as I dislike paying annually for products?
    – Our plugin is a service, not a product. Our intranet version does not require annual subscription, however, would require you to install PDFtk on your web server, or you can purchase a lifetime subscription by paying a 5-year cost of any of the regular versions.

    NOTE: The intranet version cannot merge signatures or images.

    If you’d like to pay for 5-years, purchase a single year and let us know the order number, we’ll provide you with a link to pay for 4 more years and upgrade your account manually.

    We remain at your service.

    in reply to: PDF Admin E-mail #11952
    admin
    Keymaster

    Attaching merged PDFs to Formidable’s email actions is a function requiring the paid version of PRO2PDF, and will work with the free (lite) version of Formidable Forms.

    The email message may also include a link to download the merged PDF, which does not require the paid version of PRO2PDF or Formidable Forms.

    Let us know if you have any other questions. We remain at your service.

Viewing 25 posts - 1,551 through 1,575 (of 2,495 total)