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Viewing 25 posts - 1,201 through 1,225 (of 2,504 total)
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  • in reply to: Question #16833
    admin
    Keymaster

    Here’s the demo video.

    How to Create a Field Map Layout…

    1. Create a PDF form. It’s best to name the fields the same as the Formidable Fields Name or Keys
    2. Check the “Enable automated layout creation for new field maps” option on the SETTINGS tab.
    3. Upload the PDF to the plugin as shown on the demo video.
    4. From the EXPORT tab, enter a name into the “Name of Field Map (will be used as default filename):” field
    5. Select your PDF form in the “Select PDF file to work with:” dropdown field.
    6. Select your Formidable Form in the “Select Form to work with:” dropdown field.
    7. Click the “Create Field Map Layout” button.

    That’s the basics, check our documentation for field specific issues, or search the FAQ for terms or issues.

    Let us know if you get stuck or need further direction.

    We remain at your service.

    in reply to: Download link doesn't work #16828
    admin
    Keymaster

    Please proivide a shortcut to the page with the form.

    Please do not post full error messages here as the text is too long and not helpful.

    We remain at your service.

    in reply to: Download shortcode #16824
    admin
    Keymaster

    Use title=’this or that’

    We remain at your service.

    in reply to: PDFtk #16822
    admin
    Keymaster

    PDFtk is NOT required it’s optional. If you do not have PDFtk on your server the plugin will work by DESELECTING the “Use Local PDFtk” option found on the plugin’s SETTINGS tab.

    Otherwise, you’ll need to ask your hosting provider for assistance with installing PDFtk.

    We remain at your service.

    in reply to: Bug in the field map designer #16820
    admin
    Keymaster

    We are not clear on the issue you are experiencing, use this form if it is possible for us to login to your installation or provide screenshots of the issue(s) you are having.

    We remain at your service.

    in reply to: Previews in the Field Map Designer #16817
    admin
    Keymaster

    The preview issue was a bug in the plugin that has been resolved in the latest plugin update this morning. Update your plugin to fix the issue.

    We remain at your service.

    in reply to: Previews in the Field Map Designer #16814
    admin
    Keymaster

    If you do not have PDFtk on your server then simply uncheck the Enable local PDFTK option on the SETTINGS tab and the plugin will use our PDFtk server.

    We remain at your service.

    in reply to: Display download link in view on a page #16812
    admin
    Keymaster

    Change the redirect url currentid=12708 to currentid=[id]

    So, the redirect url should be:https://forsikringsportalen.no/kvittering-flyttemelding-privatperson/?currentid=[id]

    in reply to: Checkboxes in pdf file not detected #16808
    admin
    Keymaster

    If possible, email a link to the webform and the PDF as an attachment to support AT formidablePRO2PDF DOT com so we may provide assistance specific to your forms. Or, you can use this online form.

    If not possible, then send a screenshot of the PDF field’s name setting, export value setting, and the Formidable Form field, “selected” in the design mode.

    We remain at your service.

    in reply to: Download link doesn't work #16804
    admin
    Keymaster

    We will need FTP access to find what is causing the issue. Please use this form to provide additional credentials.

    We remain at your service.

    in reply to: Previews in the Field Map Designer #16802
    admin
    Keymaster

    We are checking into this issue and will reply as soon as we find the cause.

    We remain at your service.

    in reply to: Checkboxes in pdf file not detected #16801
    admin
    Keymaster

    If the Formidable is a radio button then the related PDF fields should all have the same name but PDF fields Export Values should match each of the Formidable radio button options.

    If the PDF fields are named the same as the Formidable field name or key then the plugin will automatically map the fields, if the name/key does not match, you must manually map the one Formidable field to the one PDF field name/key.

    We remain at your service.

    in reply to: Download link doesn't work #16797
    admin
    Keymaster

    Use the Templates tab to export each of your field map layouts, then remove and reinstall the PRO2PDF plugin. Then, use the Templates tab again to import the field map layout templates.

    Let us know if that fixes all isues you are experiencing.

    We remain at your service

    in reply to: Post-Sale #16791
    admin
    Keymaster

    You are able to mix the site/forms count (i.e. 5 sites/6 forms) for a total of 11 by asking us to make a change for you. How many sites/forms do you want and what is your order number?

    We remain at your service.

    admin
    Keymaster

    You may add Formidable Views to your field map layout by selecting “FORMIDABLE: DYNAMIC” from the “Webform Data Field ID” dropdown in the field map layout.

    Or, you can create a new form that imports the required data from another form using Formidable’s Get Value from Entries shortcode then create the field map layout to map your PDF.

    Let us know if you need assistance specific to achieving your goal.

    We remain at your service.

    in reply to: conditional form population #16781
    admin
    Keymaster

    The easiest solution is for the email to have links for you to download the applications that have been selected.
    In order to attach the selected applications, you’d need to create a different form for each application and have the user complete and submit them separately, which could be made to appear seamless by changing the SUBMIT button text to NEXT>, but is a lot more work to setup.

    We remain at your service.

    in reply to: gravity forms #16776
    admin
    Keymaster

    Currently, our plugin works exclusively with Formidable Forms. Our new version will work with many other plugins but it’s not expected to be released until the first quarter of 2018.

    We remain at your service.

    in reply to: conditional form population #16774
    admin
    Keymaster

    Yes, you can use the checkboxes and Formidable’s conditional logic to determine which of the plugin’s shortcodes are presented for a download link on a page, post or the body of an email. However, sending PDF’s by email may be a little more difficult to accomplish, we would need to know the complete workflow to determine if PDF attachments would be possible.

    We remain at your service.

    in reply to: characters pdf encode + price #16771
    admin
    Keymaster

    For accent characters, use the “UNICODE” language option on the field map layout.

    There are no ‘forever’ licenses, however, you can purchase multiple years at a discounted rate upon request. Let us know how many years you would like to purchase and we’ll send you a custom link for payment.

    We remain at your service.

    in reply to: Download link doesn't work #16769
    admin
    Keymaster

    Test troubleshoot, try disabling all plugins except Formidable plugins and test again, if it works, add the plugins back one at a time, then test to see which is causing the issue. Let us know the result.

    We remain at your service.

    in reply to: Download link doesn't work #16768
    admin
    Keymaster

    This is not something we have seen in the past. Confirm that your installation has worked in the past and this is a new issue? What has changed that could have caused a change?

    Complete this form if we can login to your installation to investigate the issue, otherwise, send a screenshot of the Export Tab showing the entire field map layout and a link to the web form that provides the download link.

    We remain at your service.

    in reply to: Actual form not showing up, unable to edit #16750
    admin
    Keymaster

    We are not clear on the issue you are experiencing, if possible, complete this form if we are able to login to take a look at your installation. If not, send a screenshots of the Export Tab with the “Select the form to export data from:” field dropped down to show what is in the list and the “Select Form to work with:” dropped down to show what’s in the list.

    We remain at your service.

    in reply to: REceipt #16742
    admin
    Keymaster

    Your receipt was emailed to the account’s email address.

    We remain at your service.

    in reply to: Trying to renew a license but can't log into my account #16729
    admin
    Keymaster

    Thank you for renewing, we see a renewal was processed after this request was sent, let us know if assistance is still required.

    We remain at your service.

    in reply to: Map Empty Phone Number fields as Blank? #16724
    admin
    Keymaster

    Thank you for reporting this bug, we found it, update the plugin to resolve the issue.

    We remain at your service.

Viewing 25 posts - 1,201 through 1,225 (of 2,504 total)