Everything was working fine and then all of a sudden it isn’t. I didn’t change anything or add plugins or update anything. I have no ideas.
error messages: Adobe Acrobat could not open ‘Your_Certificate(2).pdf’ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded).
or if they choose to view it: Failed to load PDF document
Complete this form if we are able to login and take a look. If not possible, then try creating another merge with a different form and different PDF, if it works, there is something wrong with the Your_Certificate.PDF or field map layout. If it doesn’t work, there is an issue with the plugin’s installation. Let us know the result so we can provide further troubleshooting suggestions.