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The issue with the upgrade form has been resolved, tested, and is now working correctly. Let us know if you have any further issues as we are able to manually upgrade your account.
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Change the shortcode’s dataset=xx parameter to dataset=[id] to download the current entry, as shown on the demo video at 3:25.
The new version is a totally new plugin and the beta version will be available to current PRO2PDF subscribers at no charge. Both plugins may be used at the same time.
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PDF’s are attached to Formidable Form’s email actions.
You can select/deselect which email actions the PDF is attached to from the “Attach file to Email notifications” field on the PRO2PDF field map layout.
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You’ll need to purchase an upgrade. The renewal will default to 1 month rather than 1 year. You’ll receive a $2 credit on the renewal page ($13 for 1-year).
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We answered this question on the previous support post here. Let us know if the solution is does not work for your requirement.
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We sent login credentials to the address on the account.
Regarding the user name question, add a Formidable User_ID to the web form and a hidden field with a default value of [login] or [first_name] or any other Formidable Default Value shortcode and map the fields to PDF fields.
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We logged in and changed the dataset name to the 2nd mapped field [267](Name), however you can change it to any other field that you’d prefer by selecting the radio button on the first column of the Field Map Layout and then save the Field Map Layout.
If you need a different list with download links, we also created this Formidable View list of entries that includes a download link for each entry. You can edit the view to create a better list for your needs.
Regarding your question: “…isn’t there any way to make it a little bit easier to use?”
Yes, we agree, that’s why we created a replacement plugin that will be released next week called E2Pdf. E2Pdf is much easier to use. We have also created a conversion tool to convert PRO2PDF templates to E2Pdf templates. Visit the website here to sign up to receive the beta version once it’s released.We remain at your service.
PRO2PDF does not work with Gravity Forms. Gravity Forms will be added to our newest plugin called E2Pdf. The beta version will be released soon, however, Gravity Forms may not be added for a couple of months.
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The issue is likely being caused by the embedded font, not the plugin. Again, the plugin does not control or manage fonts.
Are you able to provide specifics for us to review, such as;
. Are there specific fields with the issue or are all fields having the issue?
. Is the issue related to specific words or characters?
. When the issue occurs on a specific merge, will the merge work when retried, or is the same entry always failing?
. Have you tried changing the embedded font?We remain at your service.
We have not experienced the stated issue in the past, it may be necessary to embed a different font as the plugin does not control fonts, fonts are controlled by the PDF. Nonetheless, we are willing to take a look at your PDF to see if we are able to provide any further suggestions. Attach the PDF to this form and we’ll take a look.
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You may upgrade at anytime during the subscription term, you’ll only pay the difference in cost and you’ll receive an additional year of service.
Let us know if you have any further questions. We remain at your service.
In the PDF example you sent to us, the “E” checkbox’s value is set to ‘Yes’ rather than ‘E’, so it won’t map correctly… but all others are merging correctly. Here’s the web form and merge example.
If you need further assistance, we would need to see your web form and the actual PDF form you are using so we may be specific with the directions.
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For checkbox fields, each PDF checkbox must have a different field name and each in the group must be mapped to the same Formidable checkbox field.
If you need more help, upload the PDF to this form so we may provide assistance specific to your form.
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Here’s a link to the demo PDF file that is included with the plugin.
Let us know where you are having issues and well provided specific instructions.
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Yes, you can use any Adobe Acrobat compatible form editor, including the online service http://www.pdfescape.com.
Use this form if you would like a quote from us to create the PDF form and field map layout.
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Yes, that’s exactly what the plugin was designed to do. Be sure to take a look at the demo video, and follow these steps to automatically generate the field map layout…
. Use copy/paste to rename the PDF fields to match the Formidable field names EXACTLY.
. Select the “Enable automated layout creation for new field maps” on the plugin’s SETTINGS tab.
. Now, when you create a new field map layout the plugin will correctly map all fields except ADDRESS, CHECKBOX, and REPEATABLE fields, which must be mapped manually.Let us know if you have any issues creating the field map layout or use this form to request a quote for us to create the field map layout for you.
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Be sure to take a look at the demo video, and follow these steps to automatically generate the field map layout…
. Use copy/paste to rename the PDF fields to match the Formidable field names EXACTLY.
. Select the “Enable automated layout creation for new field maps” on the plugin’s SETTINGS tab.
. Now, when you create a new field map layout the plugin will correctly map all fields except ADDRESS, CHECKBOX, and REPEATABLE fields, which must be mapped manually.Let us know if you have any issues creating the field map layout or use this form to request a quote for us to create the field map layout for you.
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Yes, users would fill out a Formidable web form and the data would be merged to the PDF. Admin may preview the PDF from the plugin’s tab on the WP Dashboard, or from a Formidable View.
Let us know if you have any other questions or complete this form if you would like a quote for us to create the data merge or form automation.
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We replied a few hours later, by email to the address on file (all***test***@gmail.com), with the following;
It appears the field map layout is too large for the server’s resources. We suggest an increase to the server’s PHP settings to the following…
memory_limit = 512M
post_max_size = 512M
output_buffering = 4096
max_execution_time = 300
max_input_vars = 4000Let us know if the changes help with the issue as we remain at your service.
We can take a look and find the issue if you complete this form.
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We replied to your first request for assistance with the questions below…
. Were any changes to the web form or PDF made that may have caused the issue?
. Are you able to EXPORT PDFs from the plugin’s EXPORT tab?
– If no, is the PDF form listed in the “Select PDF file to work with:” dropdown field on the field map layout?
– If yes, sounds like the PRO2PDF shortcode is not correctly configured.Let us know the results as we remain at your service.
We apologize for the login issues, based on your request we have reset the account, temporary credentials have been emailed to the address on the account.
Regarding the PDF issue;
. Were any changes to the web form or PDF made that may have caused the issue?
. Are you able to EXPORT PDFs from the plugin’s EXPORT tab?
– If no, is the PDF form listed in the “Select PDF file to work with:” dropdown field on the field map layout?
– If yes, sounds like the PRO2PDF shortcode is not correctly configured.Let us know the results as we remain at your service.
Address Fields in repeatable sections is not a functionality that is currently supported. The work-around is to use individual fields.
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Use Formidable’s View shortcode in the text area that becomes available when the “FORMIDABLE: DYNAMIC” option is selected. Use one or more of the View’s shortcode parameters to query the correct form entry.
Create and map a view to each PDF field, if you have 50 different fields, then create 50 views – one for each PDF field.
Let us know if you need more assistance or complete this form for a quote to have us create the field map layout for you.
Our apologies, this is an odd issue we have yet to resolve. Your account has been manually reset and the temporary credentials were emailed to the address on the account.
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