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Sounds like your IP has be locked out.. What is your IP address?
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Is any other HTML rendering in the email? If not, check this post on Formidable Form’s support site.
If other HTML is rendering correctly in the email, then paste the shortcode here for further review.
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Yes, add another Email Notification action with the Admin’s email address in the TO: field. Then, select YES on the “Attach file to Email notifications” option on the field map layout, then check the box next to the Admin’s Email Action.
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Be sure to UNCHECK the “Send Emails in Plain Text” option under the email action’s “Options” settings.
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Yes, you can use Formidable’s Website/URL field or File Upload Field to merge/display images on PDF forms.
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PRO2PDF is compatible with all versions of Formidable, including the free version.
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Our apologies for the issues you are having with the renewal process. It appears the email address was not confirmed when the account was started.
We have reset the account password and temporary credentials were sent to the email address on the account.
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We are not able to accept direct deposits into our account using our bank account number. You would need to wire transfer from your bank account to ours using Zelle or any other similar bank-to-bank service which only requires our email address. Or, use a pre-paid credit card though Paypal.
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After 30-days the plugin reverts back to the free version. You can upgrade at anytime and your $2 is credited to the upgrade.
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The plugin may be installed from the plugins tab or this site. After paying with paypal you will receive a license key through email. Use the license key to activate the plugin.
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Please complete this form to provide permission to access to your site.
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Oops! Slight correction was made and the account should now be visible. Please try one more time.
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The issue has been resolved, login and click the Renewal link again to see the corrected order.
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Our apologies for the delay in responding to your request.
See this post.
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We accept bank transfers using Zelle – have your bank send the payment to our email address support AT formdiablepro2pdf DOT com…
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Your activation key expired last year. Use this link to login to your account and click the RENEWAL link to extend the paid activation key.
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What is the PRO2PDF order number for you activation key? The only account under the email address that was provided in this request expired on 2017-02-20.
If you cannot find the order number, please use this form to provide us with the activation key.
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Our apologies for the issues you are having with the login process. Your password has been manually reset, the temporary credentials were sent to the email address on the account.
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Sure, complete this form to provide details and upload any related files.
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Our license is for the PDF merging service and premium support. Once the subscription ends the plugin reverts to the free 1-Site | 1-Form version.
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Are you able to export PDFs from the plugin’s EXPORT tab?
Do you have more than one Field Map Layout created for the same form? If yes, delete any test, abandoned, or failed field map layouts.
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Our free version will not merge signatures, however, our paid versions will merge signature images from Formidable’s Signature add-on plugin* to PDF forms.
*Formidable’s Signature plugin is required, and is not included with PRO2PDF.
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If the above option does not work, then you’ll need to use the new E2Pdf plugin, this plugin will allow you to upload you own fonts.
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Use this form to attach images to your support request.
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No. E2Pdf is the replacement version of PRO2PDF, we will not be designing PRO2PDF to accept E2Pdf templates.
However, you can use E2Pdf’s PDF designer to create PDF forms if you don’t have Acrobat.
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