August 27, 2018 at 1:14 am #19577
We’v bought the 2 dollar trail, after the trail period im getting this error:
There was an error generating the PDF file.
This form has not been activated yet. Click here to manage your activated forms.
I’m just sure 1 form (the right one) is active.
We just need 1 form in 1 site sow the free version is enough.August 27, 2018 at 8:55 am #19579
. Are you able to export a merged PDF from the plugin’s EXPORT tab?
. Is there an embedded form in the 1 Formidable form?
. Try deactivating the 1 Formidable form and then activate and test a different Formidable form with a new pdf that has only one field. If the merge works, try activating the correct form and test it by merging to the new one field pdf. If it works, there may be an issue with the PDF. If the merge does not work, it may be an issue with the Formidable form.
If further assistance is required…
. Provide answers to the above.
. Provide the following screenshots
PRO2PDF’s ACTIVATED FORMS tab
PRO2PDF’s EXPORT tab with the form and field map layout selected
Formidable Forms’ FORMS tab
Formidable Forms’ On Submit Message Box (if using a shortcode)
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