Error generating pdf, not active form

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  • #19577 Reply

    web3
    Participant

    We’v bought the 2 dollar trail, after the trail period im getting this error:

    There was an error generating the PDF file.
    This form has not been activated yet. Click here to manage your activated forms.

    I’m just sure 1 form (the right one) is active.
    We just need 1 form in 1 site sow the free version is enough.

    #19579 Reply

    admin
    Keymaster

    . Are you able to export a merged PDF from the plugin’s EXPORT tab?
    . Is there an embedded form in the 1 Formidable form?
    . Try deactivating the 1 Formidable form and then activate and test a different Formidable form with a new pdf that has only one field. If the merge works, try activating the correct form and test it by merging to the new one field pdf. If it works, there may be an issue with the PDF. If the merge does not work, it may be an issue with the Formidable form.

    If further assistance is required…
    . Provide answers to the above.
    . Provide the following screenshots
    PRO2PDF’s ACTIVATED FORMS tab
    PRO2PDF’s EXPORT tab with the form and field map layout selected
    Formidable Forms’ FORMS tab
    Formidable Forms’ On Submit Message Box (if using a shortcode)

    Or, complete this form to have us login and take a look at your installation.

    We remain at your service.

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