Activation issues

Home Forums Bugs and Troubleshooting Activation issues

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  • #19614 Reply

    support29
    Participant

    When going from a staging domain to a live site I was able to log into my account and get things switched over. But when I go to the activate tab in the plugin I see the site listed twice. One active, 1 not active. When going to submit pdf’s I receive a text file saying that the plugin is not activated. Please assist.

    #19615 Reply

    admin
    Keymaster

    Login to the account here and deactivate the site(s), then use the key to activate the desired site. Let us know if you run into any errors or issues.

    We remain at your service.

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