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Viewing 25 posts - 551 through 575 (of 2,495 total)
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  • in reply to: No Licensing possible #20766
    admin
    Keymaster

    It appears you license expired yesterday, February 6th, the expiration data is in U.S. format… As a courtesy we have extended the expiration date though tomorrow to allow time to renew the plugin.

    We remain at your service.

    in reply to: email completed form? #20765
    admin
    Keymaster

    1) Yes, use Formidable’s Email Notification to send the completed form(s).
    . Here’s a video demo: https://www.youtube.com/watch?v=zOA-rGyv-js
    . Here’s Formidable’s email notification help page: https://formidableforms.com/knowledgebase/email-notifications/

    2) Yes. You can populate as many PDF forms as you want from one single Formidable Form, or you can have multiple Formidable Forms each connected to multiple PDF forms.

    3) Of course, but that should be done inside the Formidable form, not PRO2PDF. Let us know if there is a need to incorporate Terms & Conditions into PRO2PDF…

    We remain at your service.

    in reply to: Attach e2pdf to formidable email notifications #20706
    admin
    Keymaster

    Use the [e2pdf-attachment] shortcode, take a look at the documentation page to discover all the E2Pdf Shortcodes, Conditions, Actions, Filters and Tips…

    Also, use this support forum for E2Pdf related support.

    We remain at your service.

    in reply to: Any active site? And empty fields from my pdf-form file #20701
    admin
    Keymaster

    We did not receive an email from you. Please use this form to send a message or attachments to us.

    We remain at your service.

    in reply to: Any active site? And empty fields from my pdf-form file #20691
    admin
    Keymaster

    We have not seen this issue in the past, we may need to login to find the problem. Complete this form if login is possible.

    If not possible, provide the following;
    . Was the client’s site (and all plugins) cloned from the local machine or was the site manually installed?
    . Attach a screenshot of the “Under the Hood” tab to a email sent to support AT formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: 1 year license #20686
    admin
    Keymaster

    After one year it will be necessary to renew the service to continue merging more than one Formidable form. Alternatively, you can install PDFtk on your server to process the merging of unlimited forms.

    We remain at your service.

    in reply to: Shortcode Parameters #20637
    admin
    Keymaster

    NOTE: The download=”auto” parameter may not be used with the inline=1 parameter. Used together, the download parameter will fail.

    in reply to: Shortcode Parameters #20636
    admin
    Keymaster

    Our apologies, we posted this response on Jan 10, however, it was not made visible…

    There are no known issues with the download=”auto” parameter. Check in Chrome to make sure there are no JavaScript errors on the web page. Complete this form if you would like us to take a look at your installation.

    To remove the “Download” text, add the “title” parameter like this title=” “

    We remain at your service.

    in reply to: Shortcode Parameters #20624
    admin
    Keymaster

    To make the dataset dynamic:
    Change dataset=”84″ to dataset=[id]

    For download, use download=”auto” to prompt user to save the PDF locally.
    Or, use inline=1 to open the PDF in a browser tab.

    Let us know if that answers your question(s).

    We remain at your service.

    in reply to: Unexpected problem in pro2pdf #20612
    admin
    Keymaster

    No need to ‘rollback’ you have access to both plugins until the expiration date, at that time you can decide to renew PRO2PDF or E2Pdf.

    We remain at your service.

    in reply to: Unexpected problem in pro2pdf #20607
    admin
    Keymaster

    Yes, you can upload your own font. Download and test the free version from WordPress.org to confirm the plugin will work for you.

    We remain at your service.

    in reply to: Unexpected problem in pro2pdf #20605
    admin
    Keymaster

    PRO2PDF will not allow for any additional fonts and E2Pdf is only for one site. We are working on expanding E2Pdf to multiple sites, but the option is not available yet.

    We can offer a refund for your purchase of the Unlimited Sites, and we can convert your account to a E2Pdf account to one site with unlimited forms.

    Let us know how you would like to proceed as we remain at your service.

    in reply to: unicode cannot work, chinese word not show #20600
    admin
    Keymaster

    Use our new plugin E2Pdf, you can upload your desired font.

    We remain at your service.

    in reply to: Formidable plugin not recognized but installed. #20571
    admin
    Keymaster

    Have you installed the Formidable Forms plugin too? It’s possible that is the error you are receiving. Otherwise, if you do have the Formidable Forms plugin installed, then we may need to take a look at your installation, complete this form if login is possible.

    Or, let us know if not and we will attempt to troubleshoot through screenshots and messaging, starting with a screenshot of the Under The Hood tab and the Activated Forms tab. You can use the link above to send the screenshots to us.

    We remain at your service.

    in reply to: KEY for Upgrading to full version #20559
    admin
    Keymaster

    We are receiving returned mail for you…

    “Quota exceeded (mailbox for user is full)”

    We remain at your service.

    in reply to: KEY for Upgrading to full version #20558
    admin
    Keymaster

    Our apologies for the delay, there seems to be an issue with our WooCommerce plugin following an update. We will find and fix the issue, in the meantime you should have received an email with the key, it was sent to the email address on the account and the paypal email address.

    Let us know if you have any further issues. We remain at your service.

    in reply to: License Upgrade #20547
    admin
    Keymaster

    Use the upgrade form, enter your activation key and select 1 Site – 2 Forms from the “Select Your Current Plan” dropdown, then check the upgraded plan and click Pay Now. Then, just pay the difference and we’ll upgrade and extend the subscription for one full year.

    We remain at your service.

    in reply to: No attached document? #20540
    admin
    Keymaster

    Take advantage of the “Enable automated layout creation for new field maps” option found on the SETTINGS page to create forms a lot faster!

    The feature requires the Formidable Form fields to have EXACTLY the same field name as the PDF form fields or the PDF Fields to have the Formidable Form field “key” as it’s field name.

    With all the above factors in place, new Field Map Layouts are created automatically saving hours of mapping and frustration.

    The feature does not work for Repeatable Sections or Checkboxes, those will need to still be mapped manually.

    We remain at your service.

    in reply to: Emails Aren't Going Through #20536
    admin
    Keymaster

    Thank you for the notification, we have resolved the email storage issue. All emails were automatically forwarded to a gmail account and have been received, just not stored on the PRO2PDF mail server.

    We remain at your service.

    in reply to: Registration Key #20534
    admin
    Keymaster

    Your activation key expired on 2018-12-16 at 00:00:01 and can be renewed by logging in here and clicking the renewal link.

    We have extended the activation key’s expiration date through tomorrow to allow you time to renew.

    We remain at your service.

    in reply to: PDF in email #20518
    admin
    Keymaster

    From the plugin’s EXPORT tab, select YES from the “Attach file to Email notifications” dropdown, then check the checkbox(es) of the email action(s) you want the PDF attached to.

    NOTE: Make sure you do not have any unfinished, abandoned, or test Field Map Layouts that are set to attach the PDF to email or the attachment may fail.

    We remain at your service.

    Attach PDF to Email

    in reply to: Display date as Year Only #20511
    admin
    Keymaster

    Sure, take a look at this forum post and let us know if you have any further questions.

    FYI, the function used (Formidable: Dynamic) can also render all Formidable shortcodes, including View and Calculation shortcodes… which makes for endless possibilities.

    We remain at your service.

    in reply to: Multiple PDFs #20502
    admin
    Keymaster

    Yes, there is no limit to how many PDF forms you can map to from a single Formidable Form.

    We remain at your service.

    in reply to: Repeatable fields in a pdf #20491
    admin
    Keymaster

    PRO2PDF cannot ‘create’ fields or ‘span’ data across pages. Our plugin requires a pre-made PDF form. However, with that said, there are no reasonably priced or any simply ways to produce the document you are seeking so we have created and deployed some really great work-arounds using Formidable Views and the plugin’s “Formidable: Dynamic” and “Repeatable (Separate Fields)” merge options.

    We would be happy to take a closer look at your requirements to see if a viable method can be achieved. Feel free to email details to support AT formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: Submission as PDF attachment #20481
    admin
    Keymaster

    With PRO2PDF you would need to create the PDF form, then map the fields, then you could attach the PDF to the email.

    However, our newest plugin, E2Pdf, can automatically create and map the PDF form for you and soon will be able to do the reverse… automatically create the Formidable (or other) web form based on an uploaded PDF form. An absolutely amazing feature!

    Let us know if you need a refund… E2Pdf also has a free version on WordPress.org.

    We remain at your service.

Viewing 25 posts - 551 through 575 (of 2,495 total)