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adminKeymaster
Change the dataset parameter to dataset=[id] and all will work as expected as shown on the demo video at this time mark.
Let us know if you have any further questions or need help creating a merge. Thank you for using PRO2PDF!
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adminKeymasterSure, check your email for the link.
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adminKeymasterSure, we can take a look at what you need to accomplish.
Please submit as much info about the project as you can on this form. Upload the original PDF and desired end result if possible.
We will reply with an offer to complete the project.
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adminKeymasterAll appears to be correct with your account on our side and the errors are not a known issue.
Use this form to send us a screenshot of the plugin’s UNDER THE HOOD tab. Or, use the same for to send us login credentials so we may review your installation.
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adminKeymasterOur apologies!!! The renewal date on the account has been corrected and the plugin should be working as expected. We have extended the renewal by a month due to the issues you experienced.
Let us know if you have any further issues.
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adminKeymasterYes, rendering a basic HTML table is a feature of E2Pdf that is not available in PRO2PDF.
The free version of E2Pdf in the WordPress repository may be installed along with PRO2PDF without conflict and is limited only to a single 1-Page template, all functionality is enabled.
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adminKeymasterPlease check to see if the renewal reminder emails ended up in Spam, and let us know. You should have received three emails.
We see the license expired on the 24th, and the same is indicated in the admin area. Where did you see a different date indicating the license was valid?
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adminKeymasterTry creating a tmp folder (Not TEMP folder) under public_html and set the permission to 777.
Let us know if you have any further issues.
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adminKeymasterAlso, keep in mind, the Intranet Version does not merge images or signatures.
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adminKeymasterOur Intranet Version of the plugin, along with selecting these two settings, will restrict the PDF creation to the local server.
Keep in mind, the local server MUST have PDFtk installed. We DO NOT provide support for PDFtk.
adminKeymasterSure, can you provide more detailed information about what is occurring when you attempt a merge? Also, upload a screenshot of the Field Map Layout showing (some of) the mapped repeatable fields and a screenshot of the Formidable form’s design view showing (some of) the repeatable section to this form.
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adminKeymasterAll three of the referenced plugins can be found on Formidable Form’s site by logging in here.
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adminKeymaster100% of the time, the issue has to do with the PDF field “EXPORT VALUE” must match the Formidable Form’s Option Value.
Here’s a downloadable example.
If you need additional assistance, use this form to reply with a screenshot of the Formidable Form design screen of the checkbox or radio button and attach the PDF form.
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adminKeymasterThe renewal and upgrade processes are complete.
Thank you for using PRO2PDF! We remain at your service.
adminKeymasterOur apologies for the miscommunication… It appears your key expired last week and will need to be renewed before upgrading.
Follow this link to login and you’ll see a “Renewal” link on the left menu. Let us know if you have any questions.
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adminKeymaster1-Site | Unlimited was selected as the current key, rather than 1-Site | 40-Forms. Then Unlimted Sites | Unlimited Forms was selected for the upgrade ($70).
We will manually upgrade your account to 1-Site | Unlimted Forms and issue a refund of ($11) for the difference in price.
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adminKeymasterThe login support request form has been received, however, the support request appears to have changed, significantly. The original request did not mention that you were trying to send multiple Formidable forms to a single PDF. This functionality is not built into PRO2PDF.
The requested functionality could possibly be achieved in a couple of different ways…
1. Use Formidable Forms’ “Get a Value from an Entry” shortcodes inside a “Formidable: Dynamic” text box on the Field Map Layout. (May timeout when populating the PDF depending on the number of fields)
2. Send all the data from each of the 15 Formidable Forms to a single (16th) form, then map the 16th form… then there would be no need for the Unlimited version of PRO2PDF and we would issue a refund.
3. Use Formidable Views to populate each page of the ‘Master PDF’. This option may pose a lot of problems to implement, the first being that PRO2PDF cannot merge HTML elements so the data would need to be formatted using ASCII.Let us know if we have misunderstood your latest support request, or which option you would like more information or instruction to implement.
If you’d prefer to speak to someone over the phone to work through this support issue, you may give us a call at +1 xxx xxx xxxx between 8AM – 8PM (GMT-8)
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adminKeymasterYes, please complete this form to provide login permission and credentials.
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adminKeymasterChange the dataset parameter to: dataset=[id] to provide the user with a link to download the data that was submitted.
Your shortcode should look like this;
[formidable-download form=”w1-networking-ex1″ dataset=[id] layout=”1006″]We remain at your serivce.
adminKeymasterYou have our sincere apologies. We are investigating the renewal issue that you experienced and have manually updated your account and added an additional year to your service for the inconvenience. We’ll update you again as we determine the cause of the issue.
To be clear, yes, 3 renewal reminder emails are sent to the email address on file. Based on your complaint we will implement an automatic subscription renewal option to avoid missed reminders and service issues.
Our forum has always been public, feel free to use this form to contact support privately.
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adminKeymasterWe will correct the link, thank you for letting us know and for using PRO2PDF!
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adminKeymasterWe are not aware of any new issues that would cause the error.
– Are you able to EXPORT the merged PDF from the plugin’s EXPORT tab?
– If no, do you have other field map layouts setup that you can test?
were there any recent changes to the Formidable Form?
are all plugins updated?
– If yes, are you using a SMTP Mail plugin?
– If yes, try disabling the plugin and test the merge again.Let us know the results of the above as we remain at your service.
adminKeymasterWe have manually corrected the renewal date. Thank you for reporting this issue, we will continue to monitor the automated renewal process for any issues.
We remain at your service.
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