admin

Your post worked here, can you provide a link to the page where you had issues submitting a post?

You may also send an email to support AT formidablepro2pdf DOT com

We remain at your service and look forward to assisting you.

Map the PDF time field to the FORMIDABLE: DYNAMIC option, then enter [xxx format="g:i a"] into the textbox below, where xxx is a field key from the form.

Use the date format options on this page to adjust the output. Let us know if you need more assistance.

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• This reply was modified 4 years, 3 months ago by admin.

Correct, the instructions and the downloadable example both include the information.

Change the dataset parameter to dataset=[id] and all will work as expected as shown on the demo video at this time mark.

Let us know if you have any further questions or need help creating a merge. Thank you for using PRO2PDF!

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Sure, we can take a look at what you need to accomplish.

Please submit as much info about the project as you can on this form. Upload the original PDF and desired end result if possible.

We will reply with an offer to complete the project.

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Our apologies!!! The renewal date on the account has been corrected and the plugin should be working as expected. We have extended the renewal by a month due to the issues you experienced.

Let us know if you have any further issues.

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Please check to see if the renewal reminder emails ended up in Spam, and let us know. You should have received three emails.

We see the license expired on the 24th, and the same is indicated in the admin area. Where did you see a different date indicating the license was valid?

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Also, keep in mind, the Intranet Version does not merge images or signatures.

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Sure, can you provide more detailed information about what is occurring when you attempt a merge? Also, upload a screenshot of the Field Map Layout showing (some of) the mapped repeatable fields and a screenshot of the Formidable form’s design view showing (some of) the repeatable section to this form.

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100% of the time, the issue has to do with the PDF field “EXPORT VALUE” must match the Formidable Form’s Option Value.

Here’s a downloadable example.

If you need additional assistance, use this form to reply with a screenshot of the Formidable Form design screen of the checkbox or radio button and attach the PDF form.

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Our apologies for the miscommunication… It appears your key expired last week and will need to be renewed before upgrading.

Follow this link to login and you’ll see a “Renewal” link on the left menu. Let us know if you have any questions.

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The login support request form has been received, however, the support request appears to have changed, significantly. The original request did not mention that you were trying to send multiple Formidable forms to a single PDF.  This functionality is not built into PRO2PDF.

The requested functionality could possibly be achieved in a couple of different ways… 
1. Use Formidable Forms’ “Get a Value from an Entry” shortcodes inside a “Formidable: Dynamic” text box on the Field Map Layout. (May timeout when populating the PDF depending on the number of fields) 
2. Send all the data from each of the 15 Formidable Forms to a single (16th) form, then map the 16th form… then there would be no need for the Unlimited version of PRO2PDF and we would issue a refund. 
3. Use Formidable Views to populate each page of the ‘Master PDF’.  This option may pose a lot of problems to implement, the first being that PRO2PDF cannot merge HTML elements so the data would need to be formatted using ASCII. 

Let us know if we have misunderstood your latest support request, or which option you would like more information or instruction to implement. 

If you’d prefer to speak to someone over the phone to work through this support issue, you may give us a call at +1 xxx xxx xxxx between 8AM – 8PM (GMT-8)

We remain at your service.