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Problems with license

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  • #36569 Reply


    we got this licence: *******************B36D // Its from a customer from me, its not this account. It should with an “” mail address, we also cannot login.

    Its active and the forms are also active, but when I create a pdf with it I get an error.txt with this error:

    There was an error generating the PDF file.
    This activation code is not valid.

    Can you help me with that?

    #36576 Reply

    The license expired on June 8th. You can renew the activation key by logging in to the account here with the email address **** which allows for multi-year discounts or purchase a new license for one year.

    If purchasing a new license, simply replace the license key on the plugin’s “Activated Forms” tab.

    We remain at your service.

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