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Help: Does not generate the PDF

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  • #35908 Reply

    Good afternoon
    for a few days when generating the pdf this error appears:
    “There was an error generating the PDF file.
    Your server wasn’t able to upload PDF file: Could not resolve host: PDF API; Unknown error ”

    I have verified that the plugin is updated and everything is correct. I have version 3.02

    I have deactivated for testing and I can no longer activate again. This pops up:
    Server did not return any results. Please try again later. Click here to retry.

    It has been several days and it is impossible to activate it again and it still does not work even if it is only a form.

    They can help me in some way.
    Thank you. Greetings

    #35925 Reply

    All appears to be correct with your account on our side and the errors are not a known issue.

    Use this form to send us a screenshot of the plugin’s UNDER THE HOOD tab. Or, use the same for to send us login credentials so we may review your installation.

    We remain at your service.

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