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Viewing 25 posts - 2,326 through 2,350 (of 2,385 total)
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  • in reply to: PDF forum attachment in mail #1318
    admin
    Keymaster

    We updated the plugin today, please update your version and try again. Let us know if you experience any issues.

    We remain at your service.

    in reply to: Remove all data for clean install #1298
    admin
    Keymaster

    Before removing the plugin (or after you reinstall) you must delete each of the field map layouts by selecting them from their dropdown “Field Map to use” and clicking “Delete entire field map” then delete each of the pdf files by selecting them from their dropdown “Select PDF file to work with” and clicking “Delete the PDF file”.

    The Formidable Form data must be deleted from the Formidable Form Entries screen.

    in reply to: Urgent help required #1289
    admin
    Keymaster

    If you enable “Attach PDF to Email notifications” option, and create an e-mail notification, then you will receive PDF files to your mailbox. You won’t need to insert download shortcode to On-Submit message text boxes or into the email message. It just works.

    But first, let’s make sure the pdf shortcut is setup correctly by making it work in the OnSubmit…

    Can you provide temporary admin access to your server? support(at)formidablepro2pdf.com
    If not, please send a screenshot of the plugin screen with the layout and dataset selected.

    in reply to: some questions re your plugin #1280
    admin
    Keymaster

    1. Yes, the PDF file must already have the fillable fields.

    2. Add field names to the PDF fields when creating the PDF file before uploading to the plugin.

    3. After an admin screen pre-warning 15 days before the end of the year the plugin will stop working if the license is not renewed. We expect to offer automatic renewals soon.

    4. Yes, the completed PDF can be emailed by using the Formidable Form email option.

    5. Thank you for your questions, they will help other users too. Feel free to ask as many as you want.

    in reply to: Automatically send filled out PDF form #1277
    admin
    Keymaster

    Sounds like the plugin will work for you, except you must use the PDF’s built-in submit option to sent after the customer signs the document. (http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7dd6.w.html)

    in reply to: Signature Field to PDF #1272
    admin
    Keymaster

    Functionality and support for the Formidable Signature add-on is available in the PRO version of the plugin.

    From the Field Map Designer, create a map from the Formidable signature field to a pdf text field and select the Signature from the Format Dropdown. That’s it – the plugin only uses the pdf text field’s coordinates to insert the .jpg image that is created by the Formidable Signature Add-on.

    If you have attempted the above and you’re still getting random text, there may be an issue with how the signature is saved on your server – we can take a look if you send temporary login credentials to support(at)formidablepro2pdf.com or reply for alternatives.

    in reply to: Error Message #1266
    admin
    Keymaster

    This is not a common error, are you using the free or paid version? Has the plugin ever worked on your server?

    in reply to: Long Text #1263
    admin
    Keymaster

    There is nothing in the plugin to help with this issue. We used Java in the past to split large fields into other hidden formidable fields that span to 2nd and 3rd pages of the pdf.

    in reply to: data security with pro version CURL #1246
    admin
    Keymaster

    Our apologies Tom, all the messages from this forum ended up in a pending folder – the issue is resolved. Data is not stored on our server and we are adding an SSL certificate this weekend.

    in reply to: free vs. paid #1245
    admin
    Keymaster

    Our apologies Tom, all the messages from this forum ended up in a pending folder – the issue is resolved. Please let me know if you still need assistance.

    in reply to: Formidable PRO2PDF failed to save this custom layout #1242
    admin
    Keymaster

    Our apologies Ray, it these messages ended up in a pending folder and I did not see them. We are available to help, if you are still unable to create PDF’s, the plugin works very well!

    admin
    Keymaster

    Thanks for using the PRO2PDF support forum – save 10% on any unlimited use version with this code at purchase “forum10“.

    • This reply was modified 6 years, 9 months ago by admin.
    • This reply was modified 6 years, 1 month ago by admin.
    admin
    Keymaster
    in reply to: Newest Release #1219
    admin
    Keymaster

    Functionality and support for the Formidable Pro Signature add-on is available in the PRO version of our plugin. You can test drive the PRO version for $2, which is applied to your upgrade. Click here for the PRO version of Formidable PRO2PDF.

    admin
    Keymaster

    We’ll create a $99 license that will be unlimited sites/forms – should be available by the end of business today.

    in reply to: Repeating field #1207
    admin
    Keymaster

    Repeatable Form Field is a function available in the PRO version by selecting “Repeatable” from the FORMAT dropdown in the Field Map Designer which then produces a “Repeatable Formatting…” text area where you can add the field ID [xxxx] and any other text or character.

    Do you have the PRO version installed?

    in reply to: installation problems #1195
    admin
    Keymaster

    Formatting options and the select-box of PDF fields are only available when using the PRO version of the plugin or the free version with PDFtk through our server. Running PDFtk on your server will only provide a text field which requires you to enter the field ID as it appears in the uploaded PDF.

    Indeed, the executable is installed here: /usr/local/bin/ so for MAMP and creating a symbolic link via
    sudo ln -s /usr/local/bin/pdftk /usr/bin/pdftk
    may be necessary.

    While we are happy to continue providing standard support to install PDFtk and PRO2PDF on Linux, we are unable to provide any support for the Mac OSX – as it’s always missing a byte.

    PDFtk development team only explains how to install the plugin on Linux here… http://www.pdflabs.com/docs/install-pdftk-on-redhat-or-centos/

    in reply to: How to map repeatable form fields #1194
    admin
    Keymaster

    Yes, put the exact field id in the formatting box. Did you get it to work as needed?

    in reply to: How to map Webform Data Field ID? #1193
    admin
    Keymaster

    If you have a development server that we can login to please send credentials to support(at)formidablepro2pdf.com. If not, please provide screen shots of both of the PRO2PDF screens with the correct layout and a dataset selected.

    in reply to: Premium Support #1192
    admin
    Keymaster

    Premium support is offered to users of the PRO version via Skype and Email. I don’t see your name or email listed on an order, however we will still provide answers to all your questions online. As you can see from the other user questions, most support requests are answered within a day, and many feature requests are completed and released to all in 2-3 days. Unfortunately your questions required our main developer, who was on vacation for a week, he’s back now but a little backed up with work.

    Responses to your questions should be posted today, but definitely before the end of the weekend. We apologize for the delay.

    admin
    Keymaster

    The PRO version of the plugin has an “Add a Second Dataset” feature that should accomplish your requested functionality. You would simply map a layout for step one, and another for step two, then use the Add a Second Dataset feature to print the PDF after step two.

    Let us know if you’d like assistance setting up the second dataset feature.

    in reply to: Change Label #1182
    admin
    Keymaster

    Yes, unlock feature #3 “Link Title & Style” on this page http://www.formidablepro2pdf.com/how-to-unlock-hidden-features-in-free-version-2/

    in reply to: create pdfs with backgraound images #1181
    admin
    Keymaster

    This is a doable request as we are using the Formidable Pro Signature image to display a signature on PDFs. We will attempt to add this feature to the next release (or following release).

    in reply to: premium support #1180
    admin
    Keymaster

    Premium support is accessed through this support forum. Requests from premium users take priority.

    in reply to: Names of links #1151
    admin
    Keymaster

    Yes, unlock feature #3 “Link Title & Style” on this page http://www.formidablepro2pdf.com/how-to-unlock-hidden-features-in-free-version-2/

Viewing 25 posts - 2,326 through 2,350 (of 2,385 total)