admin

Forum Replies Created

Viewing 25 posts - 2,301 through 2,325 (of 2,385 total)
  • Author
    Posts
  • in reply to: Something does not work! #1417
    admin
    Keymaster

    Sounds like you need to replace dataset=”xx” with dataset=[id]. Can you send a temporary login to WP? support(at)formidablepro2pdf.com

    in reply to: No layout or dataset selected problem #1416
    admin
    Keymaster

    You just need to add ID inside the dataset brackets after you paste the shortcode and it will work. Your shortcode should look like this;

    [formidable-download form=”v2k5w9″ dataset=[id] layout=”23″]

    Great video! Thanks! May we use it on the site to explain the repeatable fields?

    in reply to: Signature getting cut off in PDF #1412
    admin
    Keymaster

    If changing the multiplier does not fix the issue, please send a temporary WP login to support at formidablepro2pdf dot com, and we’ll take a look at what’s causing the image to get cut off.

    in reply to: Signature getting cut off in PDF #1411
    admin
    Keymaster

    Can you change the multiplier for signature fields and let me know if that changes anything? A higher multiplier will create a clearer signature the default multiplier is 5.

    functions.php

    add_filter(‘frm_sig_multiplier’, ‘change_sig_multiplier’, 20, 3);
    function change_sig_multiplier($multiplier, $field, $value){
    if ( $field->id == 171 ) {//Change 171 to the ID of your signature field
    $multiplier = 10;
    }
    return $multiplier;
    }

    in reply to: How to log into a forum? #1408
    admin
    Keymaster

    The support forum is currently open to all users and does not require a login. Until that changes, we take private communications offline through email: support(at)formidablepro2pdf.com

    How can we help?

    in reply to: Something does not work! #1403
    admin
    Keymaster

    The demo is for the current version of Formidable. The shortcode should be placed in the Formidable Form | SETTINGS TAB | Messages | On Submit (you can also put the shortcode in the On Update message)

    If you still can’t find it please email a temporary login to your server and we’ll make it work for you. Send to support(at)formidablepro2pdf.com

    in reply to: Problem with Pro2pdf on a local site (intranet) #1400
    admin
    Keymaster

    Do you have PDFTK installed on your server with PHP shell commands enabled?

    in reply to: Problems mapping a long multi-page PDF #1394
    admin
    Keymaster

    Unfortunately and regrettably, we can not restore the layout or field map. I apologize.

    Upon closer examination, I was incorrect about the number of fields limit. We made a setting adjustment on your installation, however there is a WordPress limitation of 165 fields. (See here for similar issue: http://sevenspark.com/wordpress/menu-item-limit)

    To cut a long story short, the max_input_vars variable value must be increased to 5000 or more.

    Technical details:
    Field map information was restricted to 60 KB maximum. This issue is fixed on your installation and will be released for others upon the next update. However, mapping one field corresponds to 6 PHP variables. Most servers, including yours, allows up to 1000 variables (PHP “max_input_vars” setting). So, we can only save 1000 / 6 = 165 fields per layout on yours, and most other servers.

    That said, PRO2PDF Contribute Version allows for two datasets per shortcode, which would be a total of 330 fields per PDF form. In your case, the limit for “ratliff_employment” is 165 and the limit for the second field map “new_job_setup” is also 165…

    While we are considering adding javascript to handle larger amounts, such an addition would require timely rewriting of parts of the plugin.

    in reply to: Problems mapping a long multi-page PDF #1393
    admin
    Keymaster

    Access to wordpress.

    in reply to: Repeatable fields #1369
    admin
    Keymaster

    Yes, repeatable form fields are a feature available in the PRO version by selecting “Repeatable” from the FORMAT dropdown in the Field Map Designer which then produces a “Repeatable Formatting…” text area where you can add the field ID [xxxx] and any other text or character – the plugin does the rest.

    in reply to: Problems mapping a long multi-page PDF #1367
    admin
    Keymaster

    Have you updated to the latest version which disables the highlighted image feature?

    Regarding data recovery, there are no “revisions” module such as posts/pages, however, we’d need access to look in the database to check if the data is lost or just hidden…

    There are no limits to the number mapped fields, however, that said… 270 fields may be a few more than we are working with on any of our forms. Can you email a temp login to your server? (support(at)formidablepro2pdf.com) If not, then please forward your pdf form and let us know about your hosting, (shared or private) and we’ll recreate the map on our side – or find the issue in doing so.

    in reply to: PDF forum attachment in mail #1365
    admin
    Keymaster

    This issue is corrected by cleaning up the field map layouts. Any layout with “Attach PDF to Email notifications” marked as YES will send the associated pdf. Duplicates can cause undesired results.

    in reply to: Checkboxes not map the fields #1361
    admin
    Keymaster

    The field value of the Formidable Checkbox and the export value of the PDF file must match. If they do and you’re still experiencing an issue, please email a temporary login to (support(at)formidablepro2pdf.com) so that we may use to check your setup. Or, if that is not possible, please email your pdf file to us, and we’ll make it work on our test site – then provide you with temporary login access for your review.

    in reply to: Problem with Pro2pdf on a local site #1359
    admin
    Keymaster

    The full version of the plugin only works online through our API. To use the plugin offline you’ll need to install PDFTK on your server and PHP shell commands must also be enabled.

    in reply to: Unlimited license is not working, only allows 1 form. #1354
    admin
    Keymaster

    Your license has been updated accordingly, and we are working on correcting the issue for other users going forward. Thank you for letting us know about the issue.

    in reply to: download pdf after updating, possible? #1344
    admin
    Keymaster

    Thank you for using the plugin and for your kind words about the plugin. Simply place the shortcode in the “On Update” message section of the Formidable Form to merge and download the PDF with the updated data after update.

    There was (and may still be) a bug in Formidable regarding shortcodes in the “On Update” message box, if you experience any issue, please see this thread for a possible solution. https://formidablepro.com/help-desk/shortcodes-not-working-in-on-update/

    in reply to: Single field to Multi-PDF mapping? #1342
    admin
    Keymaster

    1. PRO2PDF (paid) provides functionality to add a second dataset to your shortcode and the pdf form. At this time, we do not expect to expand beyond two datasets.

    2. The plugin supports the mapping of formidable form fields to PDF form fields and attaching to the resulting pdf form to Formidable Form emails. Adding other types of PDF content is not currently supported, or being considered.

    NOTE: Using Adobe Acrobat as your PDF Form designer may provide additional capabilities specific to the PDF form structure and content.

    With that said… If you see something that this plugin could or should do regarding filling in pdf forms, let us know as we are happy to consider adding new features upon request.

    in reply to: Single field to Multi-PDF mapping? #1335
    admin
    Keymaster

    3-Continued… Unless you’re referring to using the shortcodes without “submitting” a formidable form to merge a pdf with pre-existing formidable form data – then the answer is YES. You would just need to generate your shortcodes as static entries or dynamic fields based on formidable form data entries and forms…

    in reply to: Single field to Multi-PDF mapping? #1334
    admin
    Keymaster

    1. Yes, Formidable Form fields may be mapped to multiple PDF form fields.

    2. Yes, using Formidable Form’s conditional logic or javascript you could populate a hidden field with the plugin shortcode or leave blank, then reference the hidden field in the form’s On Submit message. (This may not work correctly for attaching PDF’s to emails) We may need to work more together on this functionality.

    3. No, not without a great deal of programming, the functions of the plugin are directly tied to Formidable’s architecture. That said, we are considering implementing other form plugins such as Contact Form 7 and Gravity Forms, but that’s going to be sometime in the unforeseeable future.

    in reply to: Upgrade License fail #1332
    admin
    Keymaster

    That is not the license code we have on file, however, we do not post codes on the support forum. Please send an email with the license code you used during the update to support(at)formidablepro2pdf.com.

    in reply to: pdftk #1328
    admin
    Keymaster

    Error is being caused by the use of Adobe Signature Field in the PDF file. Change your pdf form signature fields to regular text fields as our plugin does not work with the Adobe Signature Field – we just use a regular pdf text field to map Formidable Pro Signatures to pdf forms.

    in reply to: pdftk #1327
    admin
    Keymaster

    That is not a common error, are you using an install of pdftk on your own server? Is it possible for you to provide a temporary login for us to take a look at the plugin? If so, please send to support(at)formidablepro2pdf.com

    in reply to: pdftk #1324
    admin
    Keymaster

    Yes, the trial includes all PRO features.

    When/where are you receiving the error? During install, setup of the field map layout, or opening/viewing a PDF?

    in reply to: Refund #1321
    admin
    Keymaster

    Thank you for trying Fomidable PRO2PDF. We fully refunded order #1313 on August 17, 2015 at 7:15 pm.

    Please let us know what was needed for the plugin to achieve your need so that we may better serve users in the future.

    in reply to: Presale questions #1319
    admin
    Keymaster

    We apologize for the inconvenience and the delay in replying to your inquiry. We also thank you for informing us of the issue with the demo as we were not aware a WP update had created a bug.

    We updated the plugin and released a new version today. The demo is working correctly, please try again and let us know if you have any questions or issues with your installation.

Viewing 25 posts - 2,301 through 2,325 (of 2,385 total)