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Viewing 25 posts - 1,876 through 1,900 (of 2,504 total)
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  • in reply to: PDF generation and emailing of a form submit #8793
    admin
    Keymaster

    Yes, if we understand correctly, where you have numbers is where a PDF form field will go, could be a checkbox or a text box, at first glance we would suggest a checkbox depending on how you want to input the data into the web form.

    We remain at your service and would be happy to assist you with this project.

    in reply to: Invalid Order #8787
    admin
    Keymaster

    Your Activation Key was emailed to the address on file (mat****@macmillan******.***), please check your spam folder and let us know if we are landing in spam.

    We remain at your service.

    in reply to: Mapping multiple forms / section to one PDF #8751
    admin
    Keymaster

    You’ll need to use the Map a 2nd Dataset function. (NOTE: A maximum of (2) two forms ONLY may be mapped to one PDF form.)

    Here’s the help page for mapping a second dataset: http://www.formidablepro2pdf.com/embed-form-second-dataset/

    We remain at your service.

    in reply to: Shortcode issues #8739
    admin
    Keymaster

    Change the dataset parameter to lowercase letters, like this; [id]

    We remain at your service.

    in reply to: Checkbox Bug #8731
    admin
    Keymaster

    There are no known outstanding issues with checkbox fields. Checkbox fields DO NOT work the same as radio fields, as radio fields are named the same and checkbox fields are named differently. Both require that the PDF checkbox field “Export Value” be the same as the Formidable checkbox field value.

    We are happy to help with your checkbox merge. Please use this form to upload your PRO2PDF Template and we’ll map a checkbox or two for you and send the Template back.

    We remain at your service.

    in reply to: PDF generation and emailing of a form submit #8725
    admin
    Keymaster

    Yes, our plugin is designed to do exactly what you’ve described. If you need us to create the field map layout merge for you, then please provide the PDF and any other project specifics so that we may provide a custom offer to you.

    We remain at your service.

    in reply to: stopped working after update #8717
    admin
    Keymaster

    What exactly did you update? We have not seen this issue, complete this form if you able to provide access to your WP installation. Or, revert back to the previous version if you are not.

    We remain at your service.

    in reply to: Number of records? #8715
    admin
    Keymaster

    Yes, the Formidable Forms plugin provides an “Entries” page for each form which allows for exporting, custom views that can be created with links to merged PDFs, as well as shortcodes to display form data in a table format.

    All of the above are features of the Formidable Forms plugin, their outstanding help desk is available for your if you have any further questions.

    We remain at your service.

    in reply to: Access is denied. (code: 5) #8707
    admin
    Keymaster

    Manually create a TEMP folder in the WP root folder and assign 777 to the permissions. Let us know if that solves your issue.

    We remain at your service.

    in reply to: Number of records? #8698
    admin
    Keymaster

    Great question, thank you!

    The plugin/shortcode creates one PDF per dataset or ‘record submitted’. There are currently no options to merge all records into a single PDF, however, a list of entries with a link to PDF’s for each is possible using Formidable’s Views.

    We remain at your service.

    in reply to: Login User #8693
    admin
    Keymaster

    Account information was emailed to the address on file.

    in reply to: License Key #8691
    admin
    Keymaster

    Your key has been resent to the email address we have on file.

    We remain at your service.

    in reply to: Format Image URL Field Image Alignment #8686
    admin
    Keymaster

    Confirmed! Thank you for the bug notification.

    We are fixing the issue, however, a work-around is immediately available by changing the Webform Data Field for each “Image URL” field to a file upload field, then set the “Image Alignment” option – SAVE – then change the Webform Data Field back to the “Image URL” field, and save.

    A bug fix should be released sometime today. We remain at your service.

    in reply to: Format Image URL Field Image Alignment #8678
    admin
    Keymaster

    We haven’t seen this issue before, please clear your browser cache and try again. If the same issue remains we’ll have to take a look at your installation. Please complete this form or let us know if the prior credentials are still valid.

    We remain at your service.

    in reply to: Field Map Format Options Adress #8676
    admin
    Keymaster

    The Address format option works like the repeatable field format for Formidable’s new Address field group type.

    “Additional text field allows the manual entry of repeatable field ID’s [xxx] and html formatting.”

    We remain at your service.

    in reply to: Paragraph Text Field data are not displayed #8669
    admin
    Keymaster

    This is not related to Paragraph Text Fields. It appears the issue is the way you’ve mapped multiple Formidable text fields to one PDF text field, so, if the last merged field is blank, the PDF text field will be blank.

    To resolve the issue, add PDF text fields so that you can map one Formidable text field to one PDF text field. The PDF text fields will be transparent so only the one ‘visible’ Formidable field will be visible in the PDF.

    We remain at your service.

    in reply to: Paragraph Text Field data are not displayed #8666
    admin
    Keymaster

    Which field is the multi-line field?

    in reply to: sort order on the filename field in FieldMaps #8660
    admin
    Keymaster

    Thank you for your great suggestion! This feature request is scheduled for our next update, which is expected sometime today.

    Keep the suggestions coming as we remain at your service!

    in reply to: Permission denied error #8658
    admin
    Keymaster

    Our next plugin update will include the fix we made to your installation. We expect to release the update before the end of business today. After which, you’ll be able to install the plugin to the live environment and you’ll be able to update in the future without resetting the change we’ve made to your development environment.

    We remain at your service.

    in reply to: Permission denied error #8656
    admin
    Keymaster

    This was something we had not seen before, your unique WP environment required a change to the source code by adding a is_readable check to the condition for selecting a tmp folder, rather than is_writable.

    We remain at your service.

    in reply to: Exported PDF Form: fields not appearing #8645
    admin
    Keymaster

    We’ve seen this before;
    1) Confirm you DO NOT have any PDF Signature Fields or LiveCycle PDF Fields in your PDF Form.
    2) Confirm you have at least one data entry entered into the Formidable Form.

    If the above is confirmed, and you still do not see any fields, please send us a screenshot of the plugin’s entire “Export” tab page with the Formidable Form and Layout Selected, or complete this form for further assistance.

    We remain at your service.

    admin
    Keymaster

    Maklei, it appears your license code expired on 06/10/2016, you’ll need to purchase a activation key here… http://www.formidablepro2pdf.com/#compare

    We remain at your service.

    in reply to: Urgently : I need your help #8639
    admin
    Keymaster

    The invoice ID: 382649 does not appear to be from our system, as our invoice numbers are only 4 digits.

    in reply to: Urgently : I need your help #8638
    admin
    Keymaster

    We sent an email to you after you complete the login support request as directed by this support message… http://www.formidablepro2pdf.com/support/subject/there-was-an-error-generating-the-pdf-file-this-activation-code-is-not-valid/

    “Your license code for PRO2PDF is: ********************D04D1069, which expired on 06/18. We do not show a renewal, it appears by the screenshots you may have renewed Formidable Forms, however, not the PRO2PDF third-party add-on. Please let us know if you have a recent order # that we should reference, or if not, you can simply purchase another activation key here… http://www.formidablepro2pdf.com/#compare”

    We remain at your service.

    in reply to: Paragraph Text Field data are not displayed #8637
    admin
    Keymaster

    Please use this form to upload the PDF and to provide login credentials.

    We remain at your service.

Viewing 25 posts - 1,876 through 1,900 (of 2,504 total)