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Viewing 25 posts - 1,876 through 1,900 (of 2,495 total)
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  • in reply to: Number of records? #8698
    admin
    Keymaster

    Great question, thank you!

    The plugin/shortcode creates one PDF per dataset or ‘record submitted’. There are currently no options to merge all records into a single PDF, however, a list of entries with a link to PDF’s for each is possible using Formidable’s Views.

    We remain at your service.

    in reply to: Login User #8693
    admin
    Keymaster

    Account information was emailed to the address on file.

    in reply to: License Key #8691
    admin
    Keymaster

    Your key has been resent to the email address we have on file.

    We remain at your service.

    in reply to: Format Image URL Field Image Alignment #8686
    admin
    Keymaster

    Confirmed! Thank you for the bug notification.

    We are fixing the issue, however, a work-around is immediately available by changing the Webform Data Field for each “Image URL” field to a file upload field, then set the “Image Alignment” option – SAVE – then change the Webform Data Field back to the “Image URL” field, and save.

    A bug fix should be released sometime today. We remain at your service.

    in reply to: Format Image URL Field Image Alignment #8678
    admin
    Keymaster

    We haven’t seen this issue before, please clear your browser cache and try again. If the same issue remains we’ll have to take a look at your installation. Please complete this form or let us know if the prior credentials are still valid.

    We remain at your service.

    in reply to: Field Map Format Options Adress #8676
    admin
    Keymaster

    The Address format option works like the repeatable field format for Formidable’s new Address field group type.

    “Additional text field allows the manual entry of repeatable field ID’s [xxx] and html formatting.”

    We remain at your service.

    in reply to: Paragraph Text Field data are not displayed #8669
    admin
    Keymaster

    This is not related to Paragraph Text Fields. It appears the issue is the way you’ve mapped multiple Formidable text fields to one PDF text field, so, if the last merged field is blank, the PDF text field will be blank.

    To resolve the issue, add PDF text fields so that you can map one Formidable text field to one PDF text field. The PDF text fields will be transparent so only the one ‘visible’ Formidable field will be visible in the PDF.

    We remain at your service.

    in reply to: Paragraph Text Field data are not displayed #8666
    admin
    Keymaster

    Which field is the multi-line field?

    in reply to: sort order on the filename field in FieldMaps #8660
    admin
    Keymaster

    Thank you for your great suggestion! This feature request is scheduled for our next update, which is expected sometime today.

    Keep the suggestions coming as we remain at your service!

    in reply to: Permission denied error #8658
    admin
    Keymaster

    Our next plugin update will include the fix we made to your installation. We expect to release the update before the end of business today. After which, you’ll be able to install the plugin to the live environment and you’ll be able to update in the future without resetting the change we’ve made to your development environment.

    We remain at your service.

    in reply to: Permission denied error #8656
    admin
    Keymaster

    This was something we had not seen before, your unique WP environment required a change to the source code by adding a is_readable check to the condition for selecting a tmp folder, rather than is_writable.

    We remain at your service.

    in reply to: Exported PDF Form: fields not appearing #8645
    admin
    Keymaster

    We’ve seen this before;
    1) Confirm you DO NOT have any PDF Signature Fields or LiveCycle PDF Fields in your PDF Form.
    2) Confirm you have at least one data entry entered into the Formidable Form.

    If the above is confirmed, and you still do not see any fields, please send us a screenshot of the plugin’s entire “Export” tab page with the Formidable Form and Layout Selected, or complete this form for further assistance.

    We remain at your service.

    admin
    Keymaster

    Maklei, it appears your license code expired on 06/10/2016, you’ll need to purchase a activation key here… http://www.formidablepro2pdf.com/#compare

    We remain at your service.

    in reply to: Urgently : I need your help #8639
    admin
    Keymaster

    The invoice ID: 382649 does not appear to be from our system, as our invoice numbers are only 4 digits.

    in reply to: Urgently : I need your help #8638
    admin
    Keymaster

    We sent an email to you after you complete the login support request as directed by this support message… http://www.formidablepro2pdf.com/support/subject/there-was-an-error-generating-the-pdf-file-this-activation-code-is-not-valid/

    “Your license code for PRO2PDF is: ********************D04D1069, which expired on 06/18. We do not show a renewal, it appears by the screenshots you may have renewed Formidable Forms, however, not the PRO2PDF third-party add-on. Please let us know if you have a recent order # that we should reference, or if not, you can simply purchase another activation key here… http://www.formidablepro2pdf.com/#compare”

    We remain at your service.

    in reply to: Paragraph Text Field data are not displayed #8637
    admin
    Keymaster

    Please use this form to upload the PDF and to provide login credentials.

    We remain at your service.

    in reply to: font not autosizing #8628
    admin
    Keymaster

    We’ve run into the same issue, however, fonts are a function/limitation of Adobe form fields, not our plugin. If the Gabriola font is not embedded you may try embedding the font into the document. If that does not work, the only option is to change the font or set the font size.

    Here’s a PDF on how to embed fonts into a PDF: https://www.wiwi.hu-berlin.de/de/professuren/quantitativ/statistik/doc/formulare/embedfonts.pdf

    We remain at your service.

    in reply to: I don't know which version to buy… #8627
    admin
    Keymaster

    Our apologies for the confusion, we are happy to assist locating the correct version with the following questions;
    1. Do you need any of the paid features?
    . Email plugin
    . Compatibility with “PRO” form fields
    . WP user-role security
    . Formidable Signature
    2. How many Formidable Forms will you need to merge to PDF forms?

    We remain at your service.

    in reply to: Staffing: Email Multiple Form Links in one Email #8607
    admin
    Keymaster

    Q. “How do you handle the social security #’s on the forms to keep them secure?”
    A. WP’s user roles and PDF Passwords are available with the contribute version.

    Q. “Though I’m thinking many forms, many PDF’s one notification email with links to all completed forms. Does that make sense?”
    A. Sure, this functionality may be accomplished by placing the plugin’s shortcodes in the body of the one notification email and changing the FormID and LayoutID parameters to match the required output. (Each shortcode may be copied from the plugin’s “Export” tab.)

    So far the plugin is designed to provide 100% of the functionally you have referenced. We remain at your service.

    in reply to: Permission denied error #8598
    admin
    Keymaster

    In this case we will need to see the installation, please complete this form to have us login and take a look. It appear that we will need FTP access as well.

    We remain at your service.

    in reply to: mutated vowels (German language) don´t show up in pdf #8597
    admin
    Keymaster

    Fonts are 100% controlled by the PDF form, not our plugin. You’ll need to set the PDF Form Field Font Type in Acrobat 9 prior to uploading the PDF form to the plugin.

    We remain at your service.

    admin
    Keymaster

    Please use this form to send us the Order #, and/or Activation Code you are using so that we may check your account and privatley correspond with you. We do not need login credentials and the fields are not required.

    in reply to: Licence #8582
    admin
    Keymaster

    You activation key was emailed to “tfa@simple*********.**” and resent again just now. Please let us know if we are ending up in SPAM.

    We remain at your service.

    in reply to: Pre-Sales Question #8575
    admin
    Keymaster

    Yes, you’ll need a PDF form maker, Adobe or other. PDFEscape.com offers a free online tool which will allow you to test drive the plugin.

    Approx. 700 fields are the limit, depending on how complex (server calls) the felds are.

    in reply to: Staffing: Email Multiple Form Links in one Email #8522
    admin
    Keymaster

    Yes, in fact we have a ready-to-use template that includes the i9 and w4, we have also customized it to include state specific forms, probation and other company specific forms for various clients. There is one formidable form which collects all the employee’s info, and two views, one for employees to edit drafts and another for admins to print/view/download all employee forms showing needed/completed status.

    We sell the i9/w4 template for $45 which includes one additional form, if needed. Or, we are happy to provide support while you create your own.

    We remain at your service.

Viewing 25 posts - 1,876 through 1,900 (of 2,495 total)