July 20, 2016 at 2:33 am #8925NatalieParticipant
When submitting my form, the pdf’s are generated, but the page always times out. There are 2-3 notifications being sent with multiple attachments but only the first seems to be sending.
Do these errors mean anything to anyone?
[Wed Jul 20 11:23:09 2016] [warn] [client 220.127.116.11] mod_fcgid: read data timeout in 45 seconds, referer: https://mywebsite.co.uk/application/my-application/
[Wed Jul 20 11:23:09 2016] [error] [client 18.104.22.168] Premature end of script headers: index.php, referer: https://mywebsite.co.uk/application/my-application/
Please note I have rewritten my IP and the web domain for this forum.July 20, 2016 at 2:47 am #8927NatalieParticipant
All email notifications are sending, so the plugin works as it should but hangs and timesout.
I thought it could be caused by the pdf being generated / attaching documents to emails but this doesnt seem to be the problem.July 20, 2016 at 6:54 am #8929adminKeymaster
Sounds like you have one or more additional “Field Map Layouts” created for the same form, possibly test or incomplete map(s). Select and Delete all unused maps by clicking the “Delete Entire Field Map” button at the bottom of the field map.
If that’s not the issue, please provide a screenshot of your form’s entire “Settings” page and the entire PRO2PDF “Export” tab with the form and the field map layout selected (and in the dropdown position to show the field map list) for further assistance.
We remain at your service.