admin

Forum Replies Created

Viewing 25 posts - 1,801 through 1,825 (of 2,488 total)
  • Author
    Posts
  • in reply to: Preview not showing #9347
    admin
    Keymaster

    We are currently working on locating the conflict, once found, we will provide an update.

    We remain at your service.

    in reply to: Nothing Showing in PDF First Time #9340
    admin
    Keymaster

    Happy to hear you got it!

    Correct, PDF fields are not compatible with HTML. You only have spaces to work with.

    We remain At Your Service

    in reply to: Nothing Showing in PDF First Time #9338
    admin
    Keymaster

    “repeats aren’t going to the next line line in your demo”

    Press enter on the keyboard after your field id shortcodes to add a line space below the fields in the format box, like this…

    [232][323]
    <-----(Enter and empty line space here)---->
    |<-----(Cursor should be blinking down here)---->

    See the screenshot on the repeatable field page for more information.

    We remain at your service.

    in reply to: Nothing Showing in PDF First Time #9337
    admin
    Keymaster

    Lookup fields have been tested today on our server and are confirmed to work as expected within repeating sections using both the repeatable and repeatable (separate fields) formats.

    We are willing to login and take a look at your mapping if you complete this form. If not possible, then please email the PDF Form and a complete screenshot of the field map layout with the form, a dataset and the layout selected to support AT formidablepro2pdf DOT com.

    We remain at your service.

    admin
    Keymaster

    Use Formidable’s “Email Notifications” function to setup two email actions, then use the instructions above for attaching the PDF.

    We remain at your service.

    admin
    Keymaster

    From the Field Map Layout – with the form and layout selecteddeselect the Email Action(s) that you don’t want to send with the PDF attached.

    We remain at your service.

    in reply to: Preview not showing #9325
    admin
    Keymaster

    The issue has been found to be an unknown conflict with the WooCommerce Helper plugin.
    A couple of questions;
    . Are you actively using and need the plugin?
    . Have there been any modifications or customizations done to your WooCommerce Helper plugin installation, or is the plugin all ‘original’ code?

    We remain at your service.

    in reply to: Preview not showing #9317
    admin
    Keymaster

    Thank you. We may also need access to the WP Plugins page to troubleshoot the issue, however, we will wait for your authorization before accessing the page.

    We remain at your service.

    in reply to: Preview not showing #9315
    admin
    Keymaster

    Try this link… http://www.formidablepro2pdf.com/login-support-request/

    We remain at your service.

    admin
    Keymaster

    We replied to your email regarding this issue on Aug. 22, 2016. Here’s the message…

    Two issues were found;

    Regarding “Fiche client_V2.5 PP psw.pdf”, the PDF document has no PDF form fields. Add PDF form fields using Adobe Acrobat, PDF Escape or any other Adobe PDF form field creator, except LiveCycle.

    Regarding both files, do not use periods (.) in the file name as this causes unexpected results. We have renamed and re-uploaded the “Fiche client_ P Morale psw v4.1.pdf” file to “Fiche client_ P Morale psw v4-1.pdf” and all works as expected, see here: http://devetfinances.com/wp-admin/admin.php?page=fpdf&wpfx_form=frtzs&wpfx_layout=1003&wpfx_dataset=49

    We remain at your service.

    in reply to: Preview not showing #9305
    admin
    Keymaster

    No, that message is not at all familiar… Try an uninstall and reinstall of the plugin. If the reinstall does not correct the issue, we may require access to provide support. We are willing to sign a non-disclosure agreement, if needed, please complete the login support request form.

    We remain at your service.

    in reply to: Email attachment issues #9301
    admin
    Keymaster

    Please provide more specifics about the infographic, email screenshots or links to support AT formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: Preview not showing #9299
    admin
    Keymaster

    Thank you, we are still reviewing the images.

    Question: With the same form, dataset and layout selected in this image (https://www.dropbox.com/s/tv94vd9mdg6f0yn/exporttab.tiff?dl=0) what happens when you click the EXPORT button?

    We remain at your service.

    in reply to: Lookup fields & PDF filename #9297
    admin
    Keymaster

    The user ID question is one for the Formidable Forms plugin (https://formidablepro.com/help-desk/), but it sounds like the UserID is working correctly, you’ll need to use the UserID shorcode like this if you want to show the username instead of the ID: [125 show=”user_login”]. More information is here: https://formidablepro.com/knowledgebase/shortcodes/#kb-userid-shortcodes

    We remain at your service.

    in reply to: Preview not showing #9296
    admin
    Keymaster

    Thank you. We also need a screenshot of the Demo Form’s “Settings” page “On Submit” message box and a screenshot of the PRO2PDF “Settings” tab and “Under the Hood” tab.

    We remain at your service.

    in reply to: Clarification on when PDF is created and how it is delivered. #9292
    admin
    Keymaster

    1. The PDF may be created on demand by passing the user’s entry ID as a URL parameter to the “registration complete page” where you’ll put a Formidable View shortcode exactly where you want he download link to go. See this how to use the shortcode in a page or post

    2. Use the plugin’s shortcode parameter download=”auto” to automatically start the download. Optional parameters are available here to view in browser window, flatten the file, change the filename and much more.

    We remain at your service.

    in reply to: Merge and View PDF on submit #9289
    admin
    Keymaster

    Place the shortcode in the Formidable Form’s On Submit message box. Change the dataset=xx parameter to dataset=[id] to link to the current entry id.

    If you would like us to login and setup the link, please complete this form. Or, send us a screenshot of the Form’s On Submit Message Box as well as the PRO2PDF “Export” tab with the form, dataset and layout selected and include at least the first field mapping to support At formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: Preview not showing #9288
    admin
    Keymaster

    We are happy to help. Yes, the message you are receiving means you are using the free version and will only be able to merge data from one Formidable Form to a PDF form, but any number of times.

    Regarding the link, sounds like you may not be using the shortcode correctly in or in the correct location(s). If we can login to your WP site, we’ll setup the demo so you’ll have a working model if you complete this login support request form. Or, we can try to help offline if you forward screen shots of where you have the shortcode and a screenshot of the PRO2PDF Export tab with the Formidable Form, Dataset, and Layout selected.

    We remain at your service.

    in reply to: Problem with Slovak characters (ľšžýáíéäšďčňô) #9281
    admin
    Keymaster

    Unfortunately, after many hours of attempting to resolve this issue, we have stopped working on a resolution until a total redesign can be created. We do not expect any changes until 2nd quarter of 2017.

    We apologize, and we remain at your service.

    in reply to: Problem with Slovak characters (ľšžýáíéäšďčňô) #9278
    admin
    Keymaster

    We apologize, however, at this time we are unable to resolve the SQL/PDFtk issue with Slovak characters. Please provide your order number so that we may apply a full refund immediately.

    We remain at your service.

    in reply to: dataset=[id] shortcode problem #9273
    admin
    Keymaster

    This post was added today in case you need any assistance setting up the current ID view.

    http://www.formidablepro2pdf.com/how-to-use-the-shortcode-in-a-page-or-post/

    We remain at your service.

    in reply to: dataset=[id] shortcode problem #9250
    admin
    Keymaster

    To use the dataset=[id] parameter in a shortcode on a Page or Post, you’ll need to create a view with just the shortcode in it for the [id] parameter to work, then you can pass the [id] in a URL parameter to the view and the view will provide the correct [id] to the shortcode, and the correct link will show up on the Page or Post.

    Let us know if you are able to correct the issue with these instructions as we remain at your service.

    in reply to: dataset=[id] shortcode problem #9244
    admin
    Keymaster

    Where are you using the shortcode?

    We remain at your service.

    in reply to: Upgrade #9237
    admin
    Keymaster

    Seems to be having an issue with the conditional logic. Please try again, we removed some of the logic for now.

    We remain at your service.

    in reply to: PDF Form Options #9235
    admin
    Keymaster

    Yes, it sounds like the plugin is exactly what you’ll need to complete the requirements outlined above.

    Question: Do you already have a PDF form ‘template’ that needs to be filled in?

    If not, you’ll need to create the PDF form before using the plugin, which is designed to populate a PDF form with user data entered into a web form.

    We remain at your service and would be happy to help you with your project if needed.

Viewing 25 posts - 1,801 through 1,825 (of 2,488 total)