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Viewing 25 posts - 1,801 through 1,825 (of 2,504 total)
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  • in reply to: Can't generated PDF file #9543
    admin
    Keymaster

    Please complete this form if we are able to login to your installation to troubleshoot the issue, as we are not able to reproduce the error on our side.

    We remain at your service.

    in reply to: 2 datasets not working #9508
    admin
    Keymaster

    Sure, please complete this form.

    We remain at your service.

    in reply to: Preview before email? #9505
    admin
    Keymaster

    Optionally, you may “preview” the Formidable Form data with HTML formatting prior to merging with the PDF file.

    We remain at your service.

    in reply to: Preview before email? #9504
    admin
    Keymaster

    Adobe does not provide a method to preview -AND- restrict downloading. Once you can ‘see’ the pdf, you can download it. However you may consider using a watermark for ‘Preview’ and remove the watermark when emailed.

    We remain at your service.

    in reply to: Drop down options for PDF generation #9485
    admin
    Keymaster

    Try creating a new view (doc-list) with the same ‘multiple shorcodes’ that are in the modal form, filter ‘doc-list’ so the shortcodes work with ‘doc-list’, then replace the PRO2PDF shortcodes in the modal form with shortcode to the new ‘doc-list’ view.

    This may cause the modal form to only open one object, the ‘doc-list’ view, rather than each of the PRO2PDF shortcodes.

    We remain at your service.

    in reply to: Drop down options for PDF generation #9483
    admin
    Keymaster

    What is the shortcode in the modal form?

    in reply to: On ipad/Safari #9479
    admin
    Keymaster

    Check the app store for any pdf viewers, we don’t have any suggestions. Please post here if you find an option.

    We remain at your service.

    in reply to: Drop down options for PDF generation #9478
    admin
    Keymaster

    Have you tried creating a view to filter the entry and generate the shortcode, then use the view in the modal form? Not sure it will fix your issue, we would need to see your configuration to make specific recommendations.

    If able, please complete this form to allow us access to your WP installation. https://www.formidablepro2pdf.com/login-support-request/

    in reply to: Drop down options for PDF generation #9469
    admin
    Keymaster

    The simple dropdown may be used to dynamically create the shortcode, however, may not be used as the origin of the shortcode due how the special characters in the shortcode interact with the form’s code.

    We’re not sure how to accomplish your task without dynamically creating the shortcode or using conditional statements.

    We remain at your service.

    in reply to: Drop down options for PDF generation #9466
    admin
    Keymaster

    You must create a dynamic shortcode in the view, one or two ways or a combination of the two.

    1) Using Formidable’s field shortcodes, like this…
    [formidable-download form=[111] layout=[222] dataset=[id]]
    Where 111 and 222 are fields from your form.

    2) Or, using Conditionals to create some or all of the shortcodes, like this…

    This example would provide links to three forms if fieldID 111 was a checkbox with three selections, “i-9”, “W-4”, and “A-4”. Also, the file name is dynamic to be unique for each entry based on the user first and last name fields

    [if 111 like=”I-9″][formidable-download form=”oqzilp” dataset=[id] layout=”1001″ title=[333] filename='[321][322]_I-9′][/if 111] [if 111 not_like=”I-9″]—[/if 111]

    [if 111 like=”W-4″][formidable-download form=”oqzilp” dataset=[id] layout=”1003″ title=[201] filename='[321][322]_W-4′][/if 111] [if 111 not_like=”W-4″]—[/if 111]

    [if 111 like=”A-4″][formidable-download form=”oqzilp” dataset=[id] layout=”1002″ title=[215] filename='[321][322]_A-4′][/if 111] [if 111 not_like=”A-4″]—[/if 111]

    ———–

    Optionally, we are able to create your view for you, with search and sort capabilities, inexpensively. If interested, please complete this customization quote request form.

    We remain at your service.

    in reply to: On ipad/Safari #9465
    admin
    Keymaster

    We have not experienced any issues with iPad using Safari, while we have many users with iPads, we do not have the capability to test with Mac. Are there any other PDF apps that can be added to the iPad?

    We remain at your service.

    in reply to: How to view PDF while mapping fields #9419
    admin
    Keymaster

    Select “Enable field previews in the Field Map Designer” under the Settings tab of the plugin’s admin page to view a picture of the pdf in the right half of the mapping screen.

    Be advised: This function is not advised for large field map layouts.

    in reply to: Preview not showing #9398
    admin
    Keymaster

    Set the dataset parameter to dataset=[id]. That will cause the ‘current’ record ID to populate in place of the [id].

    We remain at your service.

    in reply to: Preview not showing #9396
    admin
    Keymaster

    Sounds like the shortcode is not correctly referencing the dataset ID. Please paste a screenshot of the shortcode in the On Submit message box.

    We remain at your service.

    in reply to: Generate PDF filename from field #9375
    admin
    Keymaster

    Unique filenames may be generated by using the shortcode in the body of the email message with the filename parameter, which will allow users to click to download the uniquely named PDF. Unique filenames cannot be “attached” to the email.

    We remain at your service.

    in reply to: Retrieve info to pre-populate #9370
    admin
    Keymaster

    This is a question for the great support staff at Formidable Forms. They will likely point you to the new Lookup Field.

    We remain at your service.

    in reply to: Preview not showing #9347
    admin
    Keymaster

    We are currently working on locating the conflict, once found, we will provide an update.

    We remain at your service.

    in reply to: Nothing Showing in PDF First Time #9340
    admin
    Keymaster

    Happy to hear you got it!

    Correct, PDF fields are not compatible with HTML. You only have spaces to work with.

    We remain At Your Service

    in reply to: Nothing Showing in PDF First Time #9338
    admin
    Keymaster

    “repeats aren’t going to the next line line in your demo”

    Press enter on the keyboard after your field id shortcodes to add a line space below the fields in the format box, like this…

    [232][323]
    <-----(Enter and empty line space here)---->
    |<-----(Cursor should be blinking down here)---->

    See the screenshot on the repeatable field page for more information.

    We remain at your service.

    in reply to: Nothing Showing in PDF First Time #9337
    admin
    Keymaster

    Lookup fields have been tested today on our server and are confirmed to work as expected within repeating sections using both the repeatable and repeatable (separate fields) formats.

    We are willing to login and take a look at your mapping if you complete this form. If not possible, then please email the PDF Form and a complete screenshot of the field map layout with the form, a dataset and the layout selected to support AT formidablepro2pdf DOT com.

    We remain at your service.

    admin
    Keymaster

    Use Formidable’s “Email Notifications” function to setup two email actions, then use the instructions above for attaching the PDF.

    We remain at your service.

    admin
    Keymaster

    From the Field Map Layout – with the form and layout selecteddeselect the Email Action(s) that you don’t want to send with the PDF attached.

    We remain at your service.

    in reply to: Preview not showing #9325
    admin
    Keymaster

    The issue has been found to be an unknown conflict with the WooCommerce Helper plugin.
    A couple of questions;
    . Are you actively using and need the plugin?
    . Have there been any modifications or customizations done to your WooCommerce Helper plugin installation, or is the plugin all ‘original’ code?

    We remain at your service.

    in reply to: Preview not showing #9317
    admin
    Keymaster

    Thank you. We may also need access to the WP Plugins page to troubleshoot the issue, however, we will wait for your authorization before accessing the page.

    We remain at your service.

    in reply to: Preview not showing #9315
    admin
    Keymaster

    Try this link… http://www.formidablepro2pdf.com/login-support-request/

    We remain at your service.

Viewing 25 posts - 1,801 through 1,825 (of 2,504 total)