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Seperate Values not working with this plugin

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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • September 20, 2016 at 9:56 am #9801 Reply
    Doug
    Participant

    Hi,
    I have been corresponding with Steph Wells regarding an issue I was having with Formidable where all seperate values entered defaulted to -1. This issue was resolved after I deactivated your plugin. Steph has suggested that I report this to you to see if you can resolve the issue.
    I would really like to be able to use your plugin to generate PDFs from the information supplied in the forms.
    Many thanks

    September 20, 2016 at 10:03 am #9802 Reply
    admin
    Keymaster

    Happy to assist! We use the separate values function all the time and have not experienced the issue you are referring to, we would need to login to your installation to troubleshoot the cause. Please complete this form to provide access.

    We remain at your service.

    September 20, 2016 at 10:16 am #9803 Reply
    Doug
    Participant

    Thanks. I have completed the form. The site is in its infancy at present! Ultimately, would like the details from the consent form to be downloaded on PDF.
    This issue is that your plugin seems to stop me using seperate values on the demographics form.

    September 20, 2016 at 10:49 am #9806 Reply
    admin
    Keymaster

    We were able to successfully create this form with a checkbox, radio button, and dropdown list all with separate values and this PDF Field Map Layout merge to the demo provided with the plugin. See merge example here.

    We were unable to locate any fields in the Consent Form or the Demographics form that were set to use separate values. Please provide a link to the FormidablePro.com support thread so that we may better understand the issue you are experiencing.

    We remain at your service.

    September 20, 2016 at 11:28 am #9807 Reply
    Doug
    Participant

    Thanks for looking into this for me.
    I have had another go at creating the seperate values and it now seems to work!
    Here is the link to the discussion on Formidable website: https://formidablepro.com/help-desk/coding-form-entries/#comment-387449

    September 20, 2016 at 11:44 am #9808 Reply
    admin
    Keymaster

    Great news!

    The Formidable discussion was marked private. Can you post there that all is well?

    We remain at your service.

    September 20, 2016 at 11:47 am #9809 Reply
    Doug
    Participant

    Done! Thanks for your help.

    September 20, 2016 at 11:47 am #9810 Reply
    admin
    Keymaster

    FYI… We have seen the Formidable -1 issue arise from a browser cache error. But you’d see the same result if you try to add a new field and would be fixed by logging out/in to WP.

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