Can't generated PDF file

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This topic contains 4 replies, has 3 voices, and was last updated by  admin 2 years, 8 months ago.

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  • September 6, 2016 at 11:42 pm #9510 Reply

    Ken Nguyen

    The plugin was working fine and I got the error yesterday when try to open PDF file in adobe reader. It says: ‘ The file could not open because it is either not a support file type or because the file has been damaged’. Do you have any hint on how to fix it ?

    September 9, 2016 at 10:38 am #9528 Reply

    Ryan

    This is happening to me too ever since the update in WordPress. When I try to download the PDF it either simply won’t ever start downloading or it will only download 50% and get stuck until it says download failed.

    September 9, 2016 at 12:58 pm #9531 Reply

    Ryan

    This is what my error log says when I try to download the PDF…

    [Fri Sep 09 20:49:27.157666 2016] [:error] [pid 18416] [client 74.62.46.130:23120] PHP Warning: passthru() has been disabled for security reasons in /nas/content/live/originald/wp-content/plugins/formidablepro-2-pdf/generate-pdf.php on line 172, referer: http://originald.com/wp-admin/admin.php?page=fpdf

    I talked to the host as previously suggested and they are pointing me back here that it is likely the plugin…

    Thank you in advance for any help.

    September 13, 2016 at 8:28 am #9540 Reply

    Christine
    Participant

    I am having the same problem since the wordpress upgrade.

    September 13, 2016 at 11:40 am #9543 Reply

    admin
    Keymaster

    Please complete this form if we are able to login to your installation to troubleshoot the issue, as we are not able to reproduce the error on our side.

    We remain at your service.

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