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Avoid using special characters other than dashes, underscores, or spaces in the filename.
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Please purchase a new key to renew the service.
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We replied to your email Sep 29 at 10:15 AM with the information below… Let us know if you’d like us to resend with the revised PDF attached.
Thu, Sep 29, 2016 at 10:15 AM
To provided examples of checkbox and radio button fields, we made the following corrections to the PDF Form’s “Current Address” and “Check all that apply” fields…
“Current Address” (Radio Button field)
– Named all radio buttons the same, “Current Address”
– Changed the “Export Values” to match the Formidable options (they were all set to ‘Yes’)“Check all that apply” (Checkboxes field)
– Changed the “Export Values” to match the Formidable options (they were all set to ‘Yes’)… and, we made the following changes to the Formidable Form “Current Address” field…
– Changed the field type to Radio Button (for single selection functionality)…and, we made the following corrections to the Field Map Layout, and renamed the field map to “ApplicationMerge”…
– Mapped [156] Type of Residents to the one “Current Address” PDF radio button field
– Mapped [196] Check all that apply 4 times to all 4 related and uniquely named PDF Checkboxes
– Deleted all additional field map layouts for the “Application to Rent” form (duplicates and abandoned field map layouts may cause email attachment issues)
– Checked the “Limit Field Map to use Dropdown” option under Settings (best setting to know which field maps belong to which Formidable forms)Revised PDF is attached and has been uploaded to the site.
Example Merge
Field Map LayoutWhat’s left to be done?
– Change the Formidable field type of all remaining single option fields to Radio Button.
– Change the PDF “Export Values” to match the Formidable options (they were all set to ‘Yes’)
– Map Radio Button fields One to One
– Map Checkbox fields One to Many
– Consider changing the word “Residents” to Residence to reflect the data in the checkbox options. – Just say’n! đWe remain at your service.
Use: filename=[123]
Where: [123] is the name field id or key. Do not use special characters or periods in the name.We remain at your service.
Yes, that was the correct imagen thank you.
– What are the pdf field types?
Yes, that was the correct imagen thank you.
– What are the pdf field types?
Please provide a screen shot of the field map layout showing the mapped date fields.
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Field values must be exact, they are case sensitive and spaces matter. We strongly suggest using copy/paste to ensure that data in mapped checkbox and radio button fields are identical.
Additionally, the plugin does not like some special characters such as % / \ | ] [ and others, if your Formidable field value must contain special characters then you should use the “Use Separate Values” Formidable field option to set the value to something like 1, 2, 3 or A, B, C.
Let us know if you are able to fix the issue with the above suggestions.
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We use Adobe Acrobat, however, there are free online tools such as http://www.PDFEscape.com.
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Sure, create a PDF form and map all the fields from the Formidable form to the PDF form and select yes for “Attach file to Email notifications” check the Email Notification box.
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Thank you, a full refund has been issued.
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Please send the PDF file to support AT formidablepro2pdf DOT com.
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Sure, what is your order number?
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The ‘other’ option in radio and checkbox fields can be used correctly if the result is merged into a PDF text field. Otherwise, use a Formidable Text Field and show/hide based on when the ‘other’ option is selected.
Let us know if this does not fix your issue or if you need additional assistance.
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No, the plugin is not able to ‘change’ the structure of a pdf file, only merge data to fill text, radio button, and checkbox fields.
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Activation keys are sent by email to the Paypal address entered at the time of purchase. Please provide your order ID to have your key resent to you.
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We reviewed and tested your PDF Form and all appears to be working as expected. Click here for a a sample output. However, we did notice you have a special characters in the filename of the PDF, the plugin is not compatible with special characters in the PDF Form’s filename.
Remove the period (.) from the filename and try the merge again. Be sure to delete all unused, abandoned and failed field map layouts to avoid email attachment conflicts.
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Great news! You’re welcome, it was our pleasure.
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We created a PDF with only one PDF form field, that’s why you can not map the other fields, there is only one.
Regarding the email error, it’s being caused by the non-working field map layouts.
Open all unused, test, and failed Field Map Layout and change âAttach file to Email notificationsâ to âNOâ then click âSave Field Mapâ.
Or â â itâs better to delete all unused, test, and failed âField Map Layoutsâ that are associated with the Formidable Form.
To delete all unused, test, and failed âField Map Layoutsâ;
1. Select the âSelect the form to export data from:â
2. Select the âField Map to use:â
3. Scroll to the bottom of the field mappings and click âDELETE ENTIRE FIELD MAPâ, and confirm the action.
4. Repeat until all unused, test, and failed âField Map Layoutsâ are deleted.Then test and let us know the outcome while we remain at your service.
Confirm the following;
– PDF’s are PDF Forms with PDF text, radio button and/or checkbox form fields?
– You are able to Export the DEMO pdf form after entering data into the Demo form?If all are confirmed, please email a sample PDF to support AT formidablepro2pdf DOT com.
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Thank you. We were able to access the site.
It appears the Health_History…PDF has not been turned into a form using Adobe Acrobat or other PDF form creation software which is required for the plugin to ‘merge’ data to the form fields. We converted the PDF into a form with one field and all works as expected. Here is an example of the merged document.
If you need assistance with turning the pdf into a PDF Form, please consider this Fiverr gig to complete the task for you.
We’ll check into why the error message was not accurate and submit an update soon to fix message to WordPress.org.
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Thank you, however, the Lost Password page is missing from the site (404 Error) https://shouldertoshoulder.com/lost-password/
We are at a loss. Would you try creating a new account, but this time enter our email address and select “send password to user”?
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It appears your account has expired and requires a new key to continue. Please click here to obtain a new key.
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What is your order number?
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Using copy/paste to post the credentials we are receiving a “ERROR: Invalid username. Lost your password?” message from two different IP’s and three browsers. I’m afraid the credentials are not allowing us access to the site. Please enter our email address into the account so that we may try changing the password. support AT formidablepro2pdf DOT com.
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