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Try creating another field map layout using the same Formidable Form, a new PDF form with just one text field, and only merge the image and let us know if it works.
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We suspect the image download is not complete when the email is sent. We have found the new image field does not disable the submit button which allows Submit to be clicked prior to the download completing.
One workaround would be to separate the image upload field with a “Next Page” field to give the file time to upload. Another workaround would be to add the shortcode to the body of the email action template so you receive a link allowing you to download the PDF
Let us know if the above works for you as we remain at your service.
The shortcode should not merge to the PDF, we are checking this functionality and will reply as soon as possible.
We apologize for our confusing reply. We understood your description and pictures. The PRO2PDF plugin cannot selectively hide Formidable’s radio/checkbox options.
If you don’t want the PDF text field to show the non-“other” Formidable Radio Button options you must use the work-around to “stop the pre-designated radio buttons from populating the PDF text field” when the PDF text field is merged with the Formidable Radio Button field.
The work-around is to use Formidable’s conditional logic to show/hide a Formidable Text Field and call it “other”. This will select the “other” PDF Radio Option and fill the PDF’s “other” text field.
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Formidable’s “other option” will only work if you merge to a PDF text field, not to a PDF radio button because there’s is no way to ‘match’ random user’s input to a PDF radio button.
The work-around is to use Formidable’s conditional logic to show/hide a Formidable Text Field and call it “other”. This will select the “other” PDF Radio Option and fill the PDF’s “other” text field.
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To “download the filled pdf file on button submit”…
. Copy the shortcode to the form’s On-Submit Message Box. Change dataset=“xx” to dataset=[id].. View this part of the demo video.
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Your prior post was responded to here: http://www.formidablepro2pdf.com/support/subject/update-bad/
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We are not aware of any issues with merging a signature field and have tested the field again just now to be sure. There were no updates done to the signature or image merging. Can you provide more information about “lost my Signature Field when the PDF is processed”.
Also, we’re not sure why you would need to “delete the Field Form template again and again and again”… Please provide more information about what is going on that you would need to delete the template.
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We are aware of an issue with Slavic Characters, it’s possible the same issue exists with Thai characters, you’ll need to try changing the PDF font, if that does not work, I’m afraid we will need to refund your order as the plugin will not work with all language character sets.
Take a look at this message thread, it may help by changing the Ariel.ttf file on your server.
https://www.sysaid.com/Sysforums/posts/list/3410.pageLet us know if you are able to make it work as we remain at your service.
The Trial Version is good for 30-days.
The $2 Trial Version is for 1-Site | 1-Form with all features unlocked.
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Based on your answers we would need to login to your installation to troubleshoot the issue as this is not something we have seen in the past and cannot replicate the issue.
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Please complete this form if you are able to provide access to the WP installation so we can further check the plugin.
If your are not able to provide access;
1 – Confirm you are typing the apostraphe ‘ symbol from the keyboard? If not, where is the ‘ symbol coming from?
2. Try creating a new form with one text field and a field map layout to merge the form to a new PDF form with one text field, then type same with the keyboard (not copy/paste) “King Mongkut’s University of Technology Thonburi”
3. Let us know the results.We remain at your service.
Try changing the font, which font are you using for the PDF text field?
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Check the newest update, and advise if you have any further issue.
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Please complete this form to provide us with access.
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Admin access is required for new installations, then admin can select ‘Allow “Editor” user roles to access the plugin?’ option under the settings tab to allow “Editor” role access.
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Was the prior version of the plugin working for you, or is this a new installation?
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The plugin has been tested and is fully compatible with WP 4.7, try reverting back and updating again, your update may have failed.
Complete this form if you would like us to login to check your installation.
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No, it will not erase your mapping. However, if you add, remove, or rename the PDF fields the mapping will be affected as follows;
ADD FIELD = New field becomes available in “PDF Form Field Name” dropdown list.
DELETE OR RENAME FIELD = Mapping in Field Map Layout defaults to the first field in “PDF Form Field Name” dropdown list.We remain at your service.
Yes, simply use the Field Map Layout screen to upload the new PDF, be sure the name is the same. The plugin will overwrite the existing file.
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Any paid version will allow for the functionality you require. Any data forms will need to be created in Formidable Pro, you may be able to complete this task with the $15 version which allows up to 2 Formidable forms to merge to any number of PDF forms, which will allow the data to merge to any number of separate layouts (PDF forms).
We are happy to help you with your project though free support or paid customization if you want us to create some or all of the desired functionality.
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The unexpected functionality you are experiencing is not something we’ve seen with any other installation and we did not ‘design’ our plugin to take a site down for any reason, that indeed would be crappy! Instead, you are the first user to find the bug, which is also crappy!
Complete this form if you would like us to take a look at your installation and make any changes necessary to the plugin for your installation to operate correctly.
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The activation key will only work for the number of purchased sites. We can move one or more of your form count to your site count, i.e. if you purchased a 1-SITE | 10-FORMS key we can change it to 2-SITE | 9-FORMS or you can add an additional sites or forms at $1 each using the upgrade form. Provide us with your order number to make a change to your account.
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