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Viewing 25 posts - 1,651 through 1,675 (of 2,488 total)
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  • in reply to: Updating pdf #11510
    admin
    Keymaster

    No, it will not erase your mapping. However, if you add, remove, or rename the PDF fields the mapping will be affected as follows;
    ADD FIELD = New field becomes available in “PDF Form Field Name” dropdown list.
    DELETE OR RENAME FIELD = Mapping in Field Map Layout defaults to the first field in “PDF Form Field Name” dropdown list.

    We remain at your service.

    in reply to: Updating pdf #11508
    admin
    Keymaster

    Yes, simply use the Field Map Layout screen to upload the new PDF, be sure the name is the same. The plugin will overwrite the existing file.

    We remain at your service.

    in reply to: Downloadable resumes , #11502
    admin
    Keymaster

    Any paid version will allow for the functionality you require. Any data forms will need to be created in Formidable Pro, you may be able to complete this task with the $15 version which allows up to 2 Formidable forms to merge to any number of PDF forms, which will allow the data to merge to any number of separate layouts (PDF forms).

    We are happy to help you with your project though free support or paid customization if you want us to create some or all of the desired functionality.

    We remain at your service.

    in reply to: White Screen Issue #11498
    admin
    Keymaster

    The unexpected functionality you are experiencing is not something we’ve seen with any other installation and we did not ‘design’ our plugin to take a site down for any reason, that indeed would be crappy! Instead, you are the first user to find the bug, which is also crappy!

    Complete this form if you would like us to take a look at your installation and make any changes necessary to the plugin for your installation to operate correctly.

    We remain at your service.

    in reply to: White Screen Issue #11496
    admin
    Keymaster

    The activation key will only work for the number of purchased sites. We can move one or more of your form count to your site count, i.e. if you purchased a 1-SITE | 10-FORMS key we can change it to 2-SITE | 9-FORMS or you can add an additional sites or forms at $1 each using the upgrade form. Provide us with your order number to make a change to your account.

    We remain at your service.

    in reply to: Activation Loop #11483
    admin
    Keymaster

    After selecting the radio button you’ll need to click the SAVE FIELD MAP button at the bottom of the Field Map Layout. If you tried that, what message did you receive, if any?

    We have not experienced a situation where the setting won’t save. But if we did, we’d try duplicating the Field Map Layout and setting the new layout as needed. If that does not work, we’d try deleting and adding back the first mapped field which will make Full Name the first mapped field.

    Let us know if you are able to save the dataset name setting as we remain at your service.

    in reply to: Dataset, dropdown and checkboxes #11480
    admin
    Keymaster

    1. Please elaborate on “options to export are still showing [empty]” we are not clear on your question/issue.

    2. Each of the PDF checkbox fields “EXPORT VALUE”, MUST match it’s corresponding Formidable field option value. All Checkbox group options must have unique names and be mapped in the Field Map Layout. However, all Radio Button group options must share the same name and only mapped once in the field map layout.

    If you would like to send us your PDF we can make the necessary changes to your checkbox fields and test the form on our server which will allow us to be specific with the instructions needed to complete your desired task. Send to support AT formidablepro2pdf DOT com, or click here to request login support.

    We remain at your service.

    in reply to: Activation Loop #11477
    admin
    Keymaster

    Please send a screenshot of the ‘looping’ message to support AT formidablepro2pdf DOT com for further evaluation of the issue.

    We remain at your service.

    in reply to: Check Boxes are not working #11468
    admin
    Keymaster

    Each PDF checkbox field must have a unique name and you must map the Formidable Checkbox Field to each of the PDF checkbox options in the Field Map Layout. Confirm you are setting the PDF Checkbox field’s EXPORT VALUE to the Formidable Form’s Checkbox value by using copy/paste. (If the Formidable checkbox value is too long or contains special characters, then use Formidable’s “Separate Values” function)

    Regarding Radio Buttons, you MUST name all PDF options the same, and change the PDF Radio Button EXPORT VALUE of each option to match (use copy/paste) each value from the Formidable Form radio button field options. (Again, if the Formidable checkbox value is too long or contains special characters, then use Formidable’s “Separate Values” function)

    If you need further assistance, are you able to send the PDF to support AT formidablepro2pdf DOT com?

    If not, let us know which PDF Forms editor you are using so that we may reference the correct EXPORT VALUE setting name.

    We remain at your service.

    admin
    Keymaster

    It appears you activation has expired, you’ll need to purchase a new activation key from the site here.

    We remain at your service.

    in reply to: Bug on your site, Demo #11452
    admin
    Keymaster

    We have double-checked all demos on the site and all are working as expected.

    Based on the error it is possible that data was entered into an email, URL, or image field but the data did not pass validation.

    Please paste a link to the demo that is experiencing an error as we remain at your service.

    admin
    Keymaster

    So far our programmer has not been able to locate the issue and he is now offline until the weekend.

    We will try again then. You are welcome to request a refund if the time is too much.

    in reply to: Doesn\'t work on multisite #11427
    admin
    Keymaster

    The plugin license will allow the plugin to work on sites on a multi-site installation. However, do not activate the plugin for all sites, but instead activate each site individually. You can order more sites or change your form count to the site count.

    For instance, if you need 5 sites to use the plugin and you ordered the 1-SITE | 10-FORMS version, you can request 4 of the forms to be moved to the site count, changing your plan to 5-SITES | 6-FORMS.

    Let us know if the above helps the issue you are having, or if more assistance is needed we remain at your service.

    in reply to: sales q #11422
    admin
    Keymaster

    Yes, you are able to display download links using formidable views for admins only or use the plugin’s export tab.

    We remain At Your Service let us know if you need any help.

    in reply to: Error in renewing my activation key #11420
    admin
    Keymaster

    Should already be working now… Let us know if you have any issues as we remain at your service.

    in reply to: Error in renewing my activation key #11418
    admin
    Keymaster

    The upgrade total is $16. Click here to complete the payment process.

    We remain at your service.

    in reply to: Error in renewing my activation key #11410
    admin
    Keymaster

    It may be a browser cache issue as the form has just been retested and appears to be working correctly.

    Nonetheless, we can provide a direct link to upgrade manually, what is your original order number (not key) and which version do you wish to upgrade to? Also, do you want to add any more forms or sites at $1 each?

    in reply to: Payment error #11408
    admin
    Keymaster

    Thank you for letting us know, there was a JS error caused by a new plugin. All is working correctly now.

    We remain at your service.

    in reply to: Filename in email #11405
    admin
    Keymaster

    A work-around is to provide a link to the PDF in the email using the shortcode, which will allow the use of Formidable’s shortcodes as the PDF filename.

    We will look at the functionality again to see if there is anything we can do and let you know via this support thread. You may also request a full refund if you are not able to use the plugin.

    We remain at your service.

    in reply to: Can't get checkboxes to work #11399
    admin
    Keymaster

    The way around using the Formidable Field “label” is using the Formidable Pro Checkbox/Radio Button “Separate values” function. Check the “Use separate values” checkbox and then you can set the value to 1,2,3 or anything else. Paste the same value in the PDF field’s ‘Export Value’. Then, you can change the option label without affecting the PDF data merge.

    We remain at your service.

    in reply to: certificate PDF #11396
    admin
    Keymaster

    Yes, there are many users who are using the plugin for exactly this purpose.

    Let us know if you need any assistance setting up the certificate as we remain at your service.

    in reply to: question about options. #11384
    admin
    Keymaster

    Yes, both options are possible.

    1. The email could also include a link to the password-protected & encrypted PDF.

    2. The password could be the same for every document, or could even be different based on other form factors.

    We remain at your service.

    in reply to: Intranet Site #11382
    admin
    Keymaster

    This Intranet Version of the plugin is for intranet installations, however, you must also install PDFtk and will not have the ability to merge signatures or images.

    We remain at your service.

    in reply to: Error when installing #11371
    admin
    Keymaster

    Very interesting. Did you have any custom code snippets or was it a clean install of Code-Snipped? Did you reinstall Code-Snipped successfully? Was it this plugin? https://wordpress.org/plugins/code-snippets/

    We remain at your service.

    in reply to: Doubts with formidablepro2pdf and Formidable form #11339
    admin
    Keymaster

    You can use the 1 SITE | 10 FORMS on two domains if you ask us to change the order to 2 SITES | 9 FORMS or if you add a $1 upgrade you can have 2 SITES | 10 FORMS.

    Yes, you will also need to purchase Formidable Forms Pro if you want the added PRO features.

    Yes, you can offer customers a downloadable PDF with the fields they have filled out on the form. All entries have a unique ID and/or you can add a auto-increment counter.

    Let us know if you have any other questions as we remain at your service.

Viewing 25 posts - 1,651 through 1,675 (of 2,488 total)