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Here’s a link to your PDF working on our server. We have not received a login support request, you can also create a PRO2PDF template from the TEMPLATES tab and attach it to an email. How would you like us to help?
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Use the Radio Button help page and the Checkbox help page to setup your PDF and field maps. If you need more specific assistance, email your PDF Form as an attachment to support AT formidablepro2pdf DOT com.
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We checked the PDF, although the file is a bit too large, all appears to be working as expect on our server.
Regarding the Radio Button size, our plugin does not have functionality to change the size of fields, it may be a font size issue which is set in the PDF form creation software.
Which PDF Form creation software are you using? We are willing to take a look at your field map layout if you complete this form.
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Our plugin merges Formidable Form data to PDF Forms. You would first need to create a PDF Form before using our plugin. No worries, if you have purchased PRO2PDF we can issue a refund, just reply with your order number.
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The expiration of the current activation key was updated this morning to: 2018-05-19 00:00:01 Please refresh your Activated Forms tab to see the new expiration date. Let us know if all is as expected.
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1. For PDF checkboxes, uniquely name each PDF checkbox field in the group and make sure the “EXPORT VALUE” for each field matches the Formidable Checkbox option value. Then map each PDF Checkbox to the corresponding PDF Checkbox field.
**If further checkbox support is needed, email the PDF and a link to the web form to us so we may be more specific to your form.2. You have two field map layouts that for the same form that are set to send a PDF attachment. Delete the other/unused or abandoned field map layout to fix your attachment issue.
We received your login support request form, however, there are no outstanding issues with your installation that we are aware of.
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We will need to access the site, and if there is a db issue we will also need FTP access. Please complete this form.
Is the form in DRAFT mode? Do any forms appear in the “Select form to export data from” dropdown? Are you able provide access to the site?
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Sounds like the filename may be missing the .pdf extension.
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Correct.
We also replied to your original support thread here: http://www.formidablepro2pdf.com/support/subject/pdf-fill/
We replied to the email address that was provided…
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The PDF files were created in InDesign and are locked. To convert them to unlocked Acrobat PDFs, upload each to the free version of PDFEscape.com, right-click on any one field, select “UNLOCK”, then download by clicking the green double arrows on the left. Repeat for each PDF.We’ve unlocked the SOA form for you, and attached it to the email reply. We remain at your service.
We have never seen the plugin produce these types of errors. Complete this form if it’s possible for us to login to the site. If login is not possible;
. Are you able to provide a screenshot of the “Under the Hood” tab?
. Is your WP installation a multi-site install?We remain at your service.
To make your PDF work as required we would need to develop the [1111 show 4332] functionality. We’ll take a look at our options and update the forum with the results and hopefully a timeline to release an update.
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Did you create fillable PDF forms and a field map layout for each of the web forms? If not, that must be done first, have you watched the demo video?
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The PDF files were created in InDesign and are locked.
To convert them to unlocked Acrobat PDFs, upload each to the free version of PDFEscape.com, right-click on any one field, select “UNLOCK”, then download by clicking the green double arrows on the left. Repeat for each PDF.
We’ve unlocked the SOA form for you and attached to an email reply. We remain at your service.
Still not received, but we are receiving other mail. Our apologies for the inconvenience, please upload the docs to our support form here.
There are no *required fields on the form, only enter what you need us to review.
We did not receive your email. Please double check the spelling and forward to support AT formidablepro2pdf DOT com.
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To have the current entry in your shortcode, change dataset=“xxx” to dataset=[id].
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Are you uploading a ‘fillable’ PDF form? If yes, is it a LiveCycle PDF?
Are you able to send the PDF to support AT formidablepro2pdf DOT com for evaluation?
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This may be accomplished by sending the PDF as a link in the initial email to the user. If the email address is not valid, the user will never receive the link to download the PDF.
Will that work for your needs? We remain at your service.
Yes, the intranet version does not require an annual subscription as it does not use our service, it requires PDFtk on your server. Otherwise the plugin is a service that requires a subscription to use our server.
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The original “Fillable” PDF form sits in the PRO2PDF plugin’s upload folder out of sight from the user. The merged PDFs are not saved on the server, they are emailed or downloaded (and merged) on demand.
The user will only see a ‘submit form’, and optionally a download link to the PDF and/or a PDF email attachment.
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We did find that the LayoutID in the “On Submit” message box needed to be changed from layout=”999″ to layout=”1002″ to match the correct LayoutID and the FormID needed to be changed from form=”qr6df2″ to form=”fp2p_demo122″.
Please refer to the shortcode parameters page for information about each parameter setting, and we will working on improving the error reporting.
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