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Database errors

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  • #14544 Reply

    You’ll find screen copy of my dashboard showing WP database errors when I activated the plugin.
    We meet difficulties to match the fields of our form. Sometimes without changing anything any fields are correctly shown, sometimes they do not display.
    It sounds like a mess with the mysql database, dont you think ?
    Any help will be appreciate

    Best regards

    Philippe Dié

    #14559 Reply

    We have never seen the plugin produce these types of errors. Complete this form if it’s possible for us to login to the site. If login is not possible;

    . Are you able to provide a screenshot of the “Under the Hood” tab?
    . Is your WP installation a multi-site install?

    We remain at your service.

    #14597 Reply
    Philippe Dié

    #1 _ Copy of the Under the Hood report

    Site URL:
    Plugin folder: formidablepro-2-pdf
    PHP version: 5.6.30
    WP version: 4.7.5
    FrmAppHelper: Yes
    Trial: No
    PDFTK: No
    System: Linux 3.14.79-grsec-hosting-web-3.14 #1 SMP Thu Oct 20 14:47:42 UTC 2016 x86_64 GNU/Linux
    CURL: 7.21.0
    CURL error: No
    CURL test: Yes
    PHP Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dba, dom, hash, fileinfo, filter, ftp, gd, gettext, gmp, SPL, iconv, session, intl, json, mbstring, mcrypt, mysql, mysqli, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, standard, posix, pspell, Reflection, imap, SimpleXML, soap, sockets, Phar, exif, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, memcache, cgi-fcgi, mhash, ionCube Loader, Zend OPcache
    Plugins: gravityforms/gravityforms.php, LayerSlider/layerslider.php, admin-bar-disabler/admin-bar-disabler.php, advanced-iframe/advanced-iframe.php, akismet/akismet.php, appointment-booking/main.php, birds-custom-login/birds-custom-login.php, calculated-fields-form/cp_calculatedfieldsf_platinum.php, child-theme-configurator-pro/child-theme-configurator-pro.php, child-theme-configurator/child-theme-configurator.php, code-snippets/code-snippets.php, custom-category-template/category_template.php, cyberpret-calculettes/cyberpretCalculettes.php, easy-modal/easy-modal.php, ewww-image-optimizer/ewww-image-optimizer.php, formidable-paypal/formidable-paypal.php, formidable-registration/formidable-registration.php, formidable-stripe/formidable-stripe.php, formidable-upload-importer/formidable-upload-importer.php, formidable/formidable.php, formidablepro-2-pdf/fpropdf.php, google-analytics-dashboard-for-wp/gadwp.php, gravity-forms-pdf-extended/pdf.php, intelliwidget-responsive-menu/intelliwidget-responsive-menu.php, jetpack/jetpack.php, media-file-sizes/media_file_sizes.php, members/members.php, olevmedia-shortcodes/om-shortcodes.php, pdfembedder-premium/mobile_pdf_embedder.php, php-compatibility-checker/wpengine-phpcompat.php, popup-maker-advanced-theme-builder/popup-maker-advanced-theme-builder.php, popup-maker-unlimited-themes/popup-maker-unlimited-themes.php, popup-maker/popup-maker.php, re-welcome/re-welcome.php, really-simple-ssl-pro/really-simple-ssl-pro.php, really-simple-ssl/rlrsssl-really-simple-ssl.php, role-content-restriction/role-content-restriction.php, sticky-popup/sticky-popup.php, tablepress/tablepress.php, telephone-number-linker/telnumlinker.php, tooltip-ck/tooltip-ck.php, user-access-manager/user-access-manager.php, videojs-html5-video-player-for-wordpress/video-js.php, visualizer/index.php, wp-media-category-management/wp-media-category-management.php, wp-optimize/wp-optimize.php, wp-rss-multi-importer/wp-rss-multi-importer.php

    /home/fnhexper/www/wp-content/plugins/formidablepro-2-pdf/fields is writable: Yes
    /home/fnhexper/www/wp-content/plugins/formidablepro-2-pdf/fields can have files: Yes
    /home/fnhexper/www/wp-content/plugins/formidablepro-2-pdf/fields write successful: Yes
    /home/fnhexper/www/wp-content/plugins/formidablepro-2-pdf/fields delete successful: Yes
    /tmp is writable: Yes
    /tmp can have files: Yes
    /tmp write successful: Yes
    /tmp delete successful: Yes
    /home/fnhexper/www/wp-content/uploads/fpropdf-forms is writable: Yes
    /home/fnhexper/www/wp-content/uploads/fpropdf-forms can have files: Yes
    /home/fnhexper/www/wp-content/uploads/fpropdf-forms write successful: Yes
    /home/fnhexper/www/wp-content/uploads/fpropdf-forms delete successful: Yes

    #2 – Our WP installation isn’t a multi-site install

    If you really need it, we can provide you a temp admin access


    #14602 Reply

    We will need to access the site, and if there is a db issue we will also need FTP access. Please complete this form.

    #15083 Reply
    Philippe Dié

    See below your access request

    #1 – Your admin access to :
    (login-box at the top of the header)
    ID : PRO2PDF
    PWD : m&M3H6A1RsVuwMTUpFs!&EI4

    #2 – Your ftp access :
    ID : fnhexper

    #15085 Reply
    Philippe Dié

    Oops ! sorry I had to change the login datas we’re on a public forum ° °
    how could we do ?

    #15086 Reply

    We logged in and the existing field maps appear to be working as expected, how can the issue to reproduced?

    We remain at your service.

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