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Viewing 25 posts - 1,376 through 1,400 (of 2,495 total)
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  • in reply to: Purchase Options #15559
    admin
    Keymaster

    We apologize for the delayed reply. You are able to mix and match sites/forms with all plans. For instance, the 1-Site | 10-Forms can be 6-Sites | 5-Forms or any other combination totaling 11. To mix & match the plan, send us a message with your desired mix/match ratio.

    We remain at your service.

    admin
    Keymaster

    We have replied to your email with a temporary password, let us know if it was received as we remain at your service.

    admin
    Keymaster

    Yes, a new subscription will allow you to continue to use the plugin with the same field map layouts.

    We remain at your service.

    in reply to: Failed to load PDF document #15556
    admin
    Keymaster

    Yes, the plugin is supported as evidenced by the prior response provided less than two hours after receiving the request.

    Sounds like the PDF is too large (over 5mb) or incompatible with PRO2PDF (LiveCycle form). Are you able to forward the PDF to our support email for further review?

    We remain at your service

    in reply to: PDF E-mail Attachment #15488
    admin
    Keymaster

    Our plugin will merge and attach PDFs to emails that are sent using Formidable’s email action which may be triggered by clicking Submit, Update and also upon “Import”.

    While we have not tested it, “Import” should work for your requirement by exporting your list, then deleting all entries from the form and then importing all entries back into the form. However, the standard WP email functionality is not suitable for reliably sending 800 emails at the same time, so you will likely need to install an SMTP plugin for sending emails from WP.

    Let us know if the import function does not work.

    Optionally, you could ‘Update’ each entry to send them one at a time.

    We remain at your service.

    in reply to: PDF #15487
    admin
    Keymaster

    Our plugin includes a shortcode that may be used to generate a PDF of the user’s entry, however, you must first create a fillable PDF form and map the PDF to Formidable with the plugin’s ‘field map layout’.

    We can offer hands-on assistance through our fiverr.com gigs, or remain at your service for support questions.

    in reply to: Printing with various software #15466
    admin
    Keymaster

    We have not experienced any issues with PDFs not working in other than Adobe programs, nor have any users reported any issues, so at this point we don’t have any suggestions.

    . What are the specific issues users are experiencing and with which program(s)?
    . Are users able to install Acrobat Reader to work-around the issue?

    We remain at your service.

    in reply to: There was an error generating the PDF file. #15449
    admin
    Keymaster

    The PDF form may not be compatible with the plugin (LiveCycle) or may not be a fillable form. If possible, email the PDF to support AT formidablepro2pdf DOT com for further evaluation.

    We remain at your service.

    in reply to: Checkboxes / Multi Select Not Filling In #15439
    admin
    Keymaster

    Sounds like Formidable values are not actually, “Full”, “Part”, but are “Full Time”, “Part Time”… Try to copy/paste the Formidable checkbox values to the PDF export values and re-upload the PDF with the same filename to overwrite the existing PDF so there’s no need to recreate the field map.

    Or, email a screen shot of the Formidable checkbox and the PDF form to support AT formidablepro2pdf DOT com.

    Or, complete this form to have us take a look at your site.

    We remain at your service.

    in reply to: Subscription Cost #15433
    admin
    Keymaster

    We have emailed a file to you that must be run on your server to fully activate the intranet version. Be sure to check the “Local PDFtk” option on the PRO2PDF SETTINGS page.

    We remain at your service.

    in reply to: Failed to load PDF document #15431
    admin
    Keymaster

    Sounds like the PDF is too large (over 5mb) or incompatible with PRO2PDF (LiveCycle form). Are you able to forward the PDF to our support email for further review?

    We remain at your service.

    in reply to: Can't found the licence key #15408
    admin
    Keymaster

    The issue, caused by an update to WooCommerce, has been resolved. You should have received your activation key by email, let us know if you did not.

    We remain at your service.

    in reply to: Formidable Pro forms only? #15405
    admin
    Keymaster

    No, currently our plugin only works with Formidable Forms. It may be possible to use REST API to populate a Formidable Form from your custom form to provide near seamless functionality.

    We remain at your service.

    in reply to: Can't found the licence key #15397
    admin
    Keymaster

    What is your order number?

    We remain at your service.

    in reply to: Complete pdf but get payment before download #15344
    admin
    Keymaster

    Yes, you control where the shortcode is placed, and when the email is sent. There are many ways to accomplish the desired result. We are able to provide hands-on support through Fiverr.com or we can provide support for specific questions here.

    We remain at your service.

    in reply to: Direct PDF Creation After Submit #15334
    admin
    Keymaster

    From the EXPORT tab, Select the Webform and FIELD MAP LAYOUT, then copy the SHORTCODE to the Form’s “On Submit” message box. Be sure to change the dataset=123 to dataset=[id].

    You can also use the shortcode parameter to auto-download the PDF or open the PDF in a new browser window.

    We remain at your service.

    in reply to: Confused on something #15327
    admin
    Keymaster

    The number of forms means how many Formidable Forms can be activated to merge data to any number of PDF forms.

    The number of sites means how many sites the activation key will work on.

    For your activation key you can request to mix and match your forms/sites… so for 1-Site | 10-Forms you could request us to change it to 5-Sites | 6-Forms… or any other combination.

    We remain at your service.

    in reply to: Create pdf report from Formidable Pro form data #15324
    admin
    Keymaster

    Yes, the plugin will accomplish the described task, keeping in mind the plugin merges data to PDF form fields but cannot expand or grow fields, sections, or add pages.

    We can offer hands-on assistance through our fiverr.com gigs, or remain at your service for support questions.

    in reply to: Please phone us #15320
    admin
    Keymaster

    Travelling, but possibly after 7pm PST if all goes well.

    in reply to: Subscription Cost #15307
    admin
    Keymaster

    Upon purchase we will provide an intranet activation file.

    in reply to: Subscription Cost #15306
    admin
    Keymaster

    The intranet is unlimited use for an indefinite period of time, with regular updates available on wordpress.org for update through the dashboard or manually.

    We remain at your service.

    in reply to: Subscription Cost #15303
    admin
    Keymaster

    All info regarding PDFtk is here – https://www.pdflabs.com/tools/pdftk-the-pdf-toolkit/

    We remain at your service.

    in reply to: Subscription Cost #15300
    admin
    Keymaster

    Our plugin is a service that requires an annual fee to continue using the service. However, purchasing the intranet version only requires the installation of PDFtk on your web server to avoid paying annual service fees.

    NOTE: The intranet version does not merge signatures or images.

    We remain at your service.

    in reply to: How to PDF's to all emails on submitted forms #15299
    admin
    Keymaster

    That’s not a PRO2PDF order number. Order numbers are 5 digits and numbers only.

    We remain at your service.

    in reply to: Please phone us #15294
    admin
    Keymaster

    Should be able to connect with you tomorrow at 11am PST, will you be available then?

Viewing 25 posts - 1,376 through 1,400 (of 2,495 total)