Subscription expired. Can't access my account. Urgently need to re-activate Home › Forums › Everything Else! › Subscription expired. Can't access my account. Urgently need to re-activateThis topic contains 4 replies, has 3 voices, and was last updated by admin 5 months, 3 weeks ago. Viewing 5 posts - 1 through 5 (of 5 total) Author Posts June 20, 2017 at 1:04 am #15544 Ros My subscription has expired. I want to reactivate immediately, but I cannot login to my account (at email given) & it won’t let me reset password either. Urgently need to access my pdfs for imminent meeting. Would really appreciate speedy help, so that I can continue to use this great product. Many thanks. June 20, 2017 at 2:50 am #15546 Ros Can someone please tell me whether I can just set up another account, buy a new subscription and get an activation code that will work with the pdfs I’ve already set up?? Anyone?? June 20, 2017 at 3:41 am #15548 RosParticipant Just noticed your time stamp – middle of the night! So, I’ve re-activated with $2 trial version for now & will get a full subscription up and running when you’re back online. Thanks in advance. June 20, 2017 at 9:09 am #15557 adminKeymaster Yes, a new subscription will allow you to continue to use the plugin with the same field map layouts. We remain at your service. June 20, 2017 at 9:22 am #15558 adminKeymaster We have replied to your email with a temporary password, let us know if it was received as we remain at your service. Author Posts Viewing 5 posts - 1 through 5 (of 5 total) You must be logged in to reply to this topic.