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Viewing 25 posts - 1,251 through 1,275 (of 2,496 total)
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  • in reply to: Split: Address Format and Calculations #16491
    admin
    Keymaster

    What is happening when you use the “Address” option on the format dropdown located on the field map layout?

    The zip code question is one for the outstanding support team at Formidable Forms. Let us know if you have a question about the field map layout or merging to PDF.

    We remain at your service.

    in reply to: Forms to PDF project #16487
    admin
    Keymaster

    Yes, PRO2PDF will work for your project. Attach the PDF form and any additional job specifics to this form so we may provide a cost to complete the work.

    We remain at your service.

    admin
    Keymaster

    Glad you were able to make everything work. Regarding the email field, you can enter the email field into the Email Action’s TO: or CC: or BCC: field to send the email and attachment to the user.

    We remain at your service.

    admin
    Keymaster

    Take a look at this PDFEscape demo, make sure not only the field “Name” but also the “Value” matches EXACTLY.

    We remain at your service.

    admin
    Keymaster

    To troubleshoot the signature plugin yourself, enable WP’s 2017 theme and disable all plugins except Formidable Forms, signature plugin, and PRO2PDF then test the signature. If it works, add the theme and plugins one at a time and test until you find the conflict. If the signature still does not work, we would need to debug the plugin on your server.

    We remain at your service.

    admin
    Keymaster

    We did not receive your email, please upload the PDF using this form.

    Regarding the signature, we would need to login to your installation to troubleshoot the issue as there are no outstanding issues with using the signature plugin. Login support request

    We remain at your service.

    admin
    Keymaster

    Regarding the Radio Button. Sounds like the PDF Radio Button “Option Value” does not match the Formidable Radio Button Option Value. Send a copy of the PDF and a screenshot of the Formidable Radio Button to support @ formidablepro2pdf DOT com for further evaluation.

    Regarding the signature, sounds like you may be using Local PDFtk, if so, signatures and images will not merge. If not, make sure the “Signature” format is selected in the field map layout, if it is selected, then we may need to take a look at your installation, if possible, please complete this form.

    We remain at your service.

    in reply to: Not working #16474
    admin
    Keymaster

    Our plugin is an add-on to Formidable Forms. You must install the Formidable Forms plugin to use PRO2PDF.

    We remain at your service.

    in reply to: Split: Address Format and Calculations #16471
    admin
    Keymaster

    There were no issues with the Address field on our side. The user simply needed to select the “ADDRESS” format on the field map layout. What issue(s) are you experiencing?

    We remain at your service.

    in reply to: Star Rating in PDF #16457
    admin
    Keymaster

    Let us know if the work-around will work for you, if not it may be possible to merge 1 of 5 images to the pdf depending on the value of the scale… We are testing that possibility now.

    in reply to: Star Rating in PDF #16456
    admin
    Keymaster

    There are no options in Adobe PDF forms to display a scale. However, you can create a work-around by stacking transparent checkboxes on top of each other like this…

    Check box 1 should have five checkboxes stacked on top of each other with values of 1, 2, 3, 4, and 5.
    Check box 2 should have four checkboxes stacked on top of each other with values of 2, 3, 4, and 5.
    Check box 3 should have three checkboxes stacked on top of each other with values of 3, 4, and 5.
    Check box 4 should have two checkboxes stacked on top of each other with values of 4, and 5.
    Check box 5 should have one checkbox stacked on top of each other with a value of 5.

    Set all the checkboxes to display a STAR rather than a check or X or +.
    Checkboxes with the same value must have the same name, there should be 5 names One, Two, Three, Four, Five
    Map the Formidable scale field to all five of the checkbox names.

    So if the value of the scale is 3, all PDF checkbox fields receive a value of 3 but only the checkboxes with 3 as a value will show a star, so number’s 1,2,3 will show stars.

    We remain at your service.

    in reply to: PDF as attachment #16454
    admin
    Keymaster

    Place the shortcode into a Formidable View, then use the view shortcode anywhere in WP.

    We remain at your service.

    in reply to: PDF as attachment #16452
    admin
    Keymaster

    In this case we add hidden fields to the second form(s) and use Formidable’s “Get Values from Entries” shortcode to populate the hidden fields with the values from Form A, then map the PDF to second form’s hidden fields so the PDF attachment will send with the second form’s submit button.

    Click here if you’d rather purchase the add-on to save PDFs to a folder on the server.

    We remain at your service.

    in reply to: Update #16438
    admin
    Keymaster

    You should not have needed to recreate the field map layouts unless you removed and reinstalled the plugin. Check the BACKUPS tab to restore options.

    We remain at your service.

    in reply to: pdf database #16437
    admin
    Keymaster

    Check your email for a reply from support AT formidablepro2pdf DOT com.

    We remain at your service.

    in reply to: Upgrade Not Working #16436
    admin
    Keymaster

    Your account has expired and must be renewed before it can be upgraded. Please use this form to pay the renewal and we’ll manually update and upgrade the account, or use this form to pay only the renewal difference of $5.

    We remain at your service.

    in reply to: Can't find my order to reactive it #16426
    admin
    Keymaster

    It appears the email address was not confirmed when the account was created, we’ve assigned your email to your account so you should be able to login and update now. Let us know if you have any issues.

    With the free version of the plugin you are able to use one form to produce PDFs, but without the paid features… What issue are you having with the free version?

    We remain at your service.

    in reply to: PreSale Question #16420
    admin
    Keymaster

    ***CORRECTION***
    Three plugins would be required Formidable Forms ($49), User Registration ($29), and PRO2PDF ($25)
    The total plugin cost would be: $103.00

    We would need to review the PDFs if you would like a quote for us to do the work for you. If our service is needed please complete this form.

    We remain at your service.

    in reply to: PreSale Question #16413
    admin
    Keymaster

    Yes, along with the Formidable Forms plugin and the Registration add-on plugin you can accomplish exactly what you’ve described. We are able to answer your PDF support questions and also build it for you if needed.

    We remain at your service.

    in reply to: pdf view en navegador #16412
    admin
    Keymaster

    You must login to the site to view all the parameters.

    We remain at your service.

    in reply to: Second Notice for a refund. #16410
    admin
    Keymaster

    Thank you. The account associated with adamhill91@?????.*** has been refunded.

    We remain at your service.

    in reply to: Second Notice for a refund. #16404
    admin
    Keymaster

    We are unable to locate the order with the email address, please provide the order number.

    We remain at your service.

    in reply to: Second Notice for a refund. #16403
    admin
    Keymaster

    We requested your order number when we answered your first request here: http://www.formidablepro2pdf.com/support/subject/i-signed-up-formidablepdf/

    We will attempt to refund based on the email address you provided, thank you.

    We remain at your service.

    in reply to: Date type #16399
    admin
    Keymaster

    Great, we’re glad you got it working.

    The language issue is a WPML question for the outstanding support team at Formidable Forms.

    We remain at your service.

    in reply to: pdf view en navegador #16396
    admin
    Keymaster

    Yes, use the inline parameter found on the Shortcode Parameters page.

    We remain at your service.

Viewing 25 posts - 1,251 through 1,275 (of 2,496 total)