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Yes, E2Pdf is totally AWESOME! We are adding new features and plugins all the time. As a user of PRO2PDF, you may migrate to E2Pdf, here are videos to help you with the process of migrating your license key and your Field Map Layouts.
We remain at your service.
No, we do not offer a downloadable manual, although that is a very good idea, it’s not something we’ve been requested to provide and at this point we are concentrating our efforts on the E2Pdf plugin – and based on your question we will create a downloadable PDF for that plugin.
We remain at your service.
From the EXPORT tab, select the Formidable Form and the Field Map Layout from their dropdown menus, then click the EXPORT button. If the dropdowns and button do not exist, then we have a problem that has not been seen in the past. Complete this form to provide login access so we can find the issue.
We remain at your service.
You can upload screenshots here. We need to see the “Under the Hood” and “Activated Forms” tabs.
Q. Do you also have the Formidable Forms plugin installed?
Q. Were there any errors during installation?Or, complete this form to have us login to the installation to find/fix the issue.
We remain at your service.
Let’s find the issue…
1. Check the plugin’s expiration date on the “ACTIVATED FORMS” tab, renew here if expired.
2. Can you export a PDF from the plugin’s “EXPORT” tab? If not, describe the result.After checking the above, optionally you can complete this form to have us login and find the issue.
We remain at your service.
Our apologies for the delay, yes, the plugin is compatible with 5.6, there are no known issues.
We remain at your service.
Thanks for using the plugin, we think it’s awesome too!
Did you check out our newest plugin called E2Pdf? It’s absolutely amazing and getting better all the time! We are working on a function that will automatically create web forms based on uploaded PDF forms in most or all of our extensions, Formidable, Forminator, Caldera, Divi, and soon Gravity, Contact Form 7 and Ninja.
Back to your question…
The check/radio fields are there, as a single entry – you will NOT see each of field’s the options…
Here’s a downloadable example.
If you need more specific assistance let us know, it would be helpful if you could provide a link to the form or screenshots of the form and the Field Map Layout with the form and layout selected, use this form to provide the info.
We remain at your service.
Just to be sure all is correct… You could try deleting, recreating, and renaming the PDF field, making sure to copy/paste the field name and field value from Formidable… then upload the revised PDF with the same filename to PRO2PDF, delete the existing field mapping and add the new field mapping.
Use this form to share screenshots… we need;
The PDF field’s settings dialog box showing the name of the field
The PDF field’s settings dialog box showing the value of the field
The Formidable Form field from the form editor page
The PRO2PDF field map layout mapping of the two fieldsOr, provide us with login credentials here and we’ll figure it out quickly.
We remain at your service.
We reviewed the screenshots and everything looks okay. This issue has occurred once or twice before, however, we were not provided credentials then so we were unable to determine the cause.
There could be an issue with the nonce, or the plugin may have been altered, we just can’t tell without logging in and tracing what is being sent to our server.
You can try…
…regenerating nonce and other secret keys inside wp-config.php (beyond our support)
…use our new E2Pdf plugin as a work-around
…provide login credentials here so we can locate the issueWe remain at your service.
It is possible you are receiving an incorrect error. Try this… From the plugin’s EXPORT tab, select the Form, a Dataset, and the Field Map Layout, then click the EXPORT button.
Does the merge work or do you receive the same error?
. If same error, please complete this form to provide us with login credentials. Or, use the form to send us a screenshot of the ACTIVATED FORMS tab and the UNDER THE HOOD tab for further renew.. If the merge works, there is an issue with the shortcode, please use the form link above to send us a screenshot of the shortcode and the top part of the Field Map Layout to show all the settings and at least the first mapped field.
We remain at your service.
We forwarded the email we are receiving to you, we are not able to recreate the described issue. Please confirm you are still experiencing the issue, if so, provide us with a Step-By-Step description of what you are doing to recreate the issue.
We remain at your service.
Thank you for letting us know about the bug, we found it and are working on a solution. We have not been able to reproduce a FATAL ERROR, if possible, please complete this form to allow us access to your installation so we may find/fix the fatal error.
We remain at your service.
Currently, merged images may be ‘displayed’ not PDFs, we do not expect to add this functionality to PRO2PDF, however, we may add such functionality to the replacement plugin E2Pdf.
We remain at your service.
The best way to update an existing PDF in PRO2PDF is to download the original PDF by entering [SITEURL]/wp-content/uploads/fpropdf-forms/YOUR.PDF
. Make required changes
. Do not change PDF field names
. Do not change the PDF file name
. Upload the updated PDF to the plugin using the “Upload a PDF file” button on the EXPORT tabAll mappings will work. If you make any changes to the PDF field or Formidable Fields, you’ll need to adjust the Field Map Layout accordingly, but you DO NOT need to recreate the Field Map Layout.
Let us know if you need additional support as we remain at your service.
Sounds like there may be another “Field Map Layout” that is set to send emails when SUBMIT is clicked on the same Formidable Form.
. Disable “Attachments” on any abandoned, test, or failed field map layouts.
. Test the EXPORT functionality from the plugin’s EXPORT tab by selecting the FORM -> DATASET -> FIELD MAP LAYOUTOr, complete this form and we’ll take a quick look at your installation.
Let us know the results.
We remain at your service.
Send screenshots of the plugin’s “Activated Forms” tab and the “Export” tab with the form and field map layout selected to support AT formidablepro2pdf DOT com, be sure to include at least the first two rows of the field mappings. Or complete this form to have us login and take a look at your installation.
We remain at your service.
Send screenshots of the plugin’s “Activated Forms” tab and the “Export” tab with the form and field map layout selected to support AT formidablepro2pdf DOT com, be sure to include at least the first two rows of the field mappings.
We remain at your service.
Our apologies for the issues you are having with the login process. We do seem to have a random login issue with a couple of users that we would absolutely LOVE to fix! However, we cannot duplicate the reported ‘never-ending loop’. We will check the blocked list and add you to the server’s whitelist.
What is your IP address?
We have extended the expiration date through tomorrow, reset the account password, and tested the temporary credentials. All is working as expected and the credentials were sent to the email address on the account.
We remain at your service.
We have never offered a license that does not expire. Additionally, we researched all communications regarding your order and the word “Never” does not exist anywhere in emails or on our site.
However, we did find where you purchased the key in Nov-2016 and renewed in Nov-2017 with Paypal Transaction ID: 28S63792PH423021X, and we found that the text Expires: Never does exist on the Formidable Forms site for their keys. You may have mistaken our site for theirs when you saw the activation key text.
Again, you have our sincere apologies for any misunderstanding regarding your subscription.
We remain at your service.
You have our sincere apologies for any misunderstanding, however, your subscription of UNLIMITED FORMS | UNLIMITED SITES expired on November 2nd. We do not show an upgrade payment for the maximum 5-Year subscription plan that we do offer, as we do not offer a “never expiring license”.
As a professional courtesy, we have extended the expiration date through tomorrow while the activation issue is resolved. If we are incorrect about an upgrade to extend the subscription beyond a year, please forward any payment receipts or confirmation emails to support AT formidablepro2pdf DOT com.
Your current subscription may be renewed by logging into the plugin’s account here. Or, you may purchase a new activation key to change the subscription plan to one with less forms or sites.
We remain at your assistance.
Our apologies for the delay, it appears the forum is not sending us notifications from non-logged in users. We are now trying to locate and fix the issue.
In the meantime we are checking your IP address as it may be blocked from our server.
We’ll be right back with an update!
Our apologies for the issues you are having with the renewal process. As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key.
Your password has been manually reset, tested, and all appears to be working correctly. The temporary credentials were sent to the email address on the account.
If you are still unable to login then reply with your IP address so we may check if it has been blocked.
We remain at your service.
We have not experienced any issue with image resolution. Can you upload a sample of the merged PDF and the uploaded image here?
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There appears to be a conflict with a Login or Redirect plugin or other code. Please provide FTP credentials here so we may find the origin of the conflict.
We remain at your service.
Auto-renewal is not currently an option, however, you may renew the subscription for up to 5-years by clicking the renewal link on the plugin’s dashboard here.
We remain at your service.