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Viewing 25 posts - 501 through 525 (of 2,495 total)
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  • in reply to: PDF's suddenly blank #21464
    admin
    Keymaster

    Try changing the “Language support” setting on the Field Map Layout to “UNICODE”, save the field map layout and attempt a merge again, let us know the result.

    If the above does not work, try changing the “Flatten PDF form” setting on the Field Map Layout to “YES”, save the field map layout and attempt a merge again, let us know the result.

    If the above does not work, this may be an issue with your staging environment, as the PDFs are merged on our server and the service is somehow failing/corrupting during transmission. We would need to login and debug the processes and check server logs.

    We remain at your service.

    in reply to: PDF's suddenly blank #21458
    admin
    Keymaster

    We tested the field map layout with no issues. So let’s troubleshoot your installation slowly by answering the following questions… or quickly by providing login credentials here.

    1. Did you login to the plugin’s website here and disable the original URL, then enter the activation key into the new installation?

    2. When creating a new field map layout, are all the PDF fields listed in the “PDF Form Field Name” dropdown field on the Field Map Layout screen?

    3. From the EXPORT tab of the Field Map Layout, does the merge work if you select the Form, Dataset, and Field Map Layout then click EXPORT?

    4. Provide a screenshot of the plugin’s “Under the Hood” tab using this form

    We remain at your service.

    in reply to: PDF's suddenly blank #21453
    admin
    Keymaster

    Sounds like something is corrupt. Likely the PDF Forms. Use this form to send us credentials or files.

    We remain at your service.

    in reply to: PDF's suddenly blank #21452
    admin
    Keymaster

    It’s possible that the Formidable Form database structure changed, as that is the only prior experience we can recall which sound similar to yours.

    Take a look at the Formidable Form ENTRIES and see if the data shows up in the dashboard. If not, then the data need to be exported from the old and imported to the new.

    If the data can be seen, then we would need to check out the installation to find the issue, you could use this form to send us the credentials or the PRO2PDF Template of the field map layout so we may begin to troubleshoot. Use the plugin’s TEMPLATES tab to export the file.

    We remain at your service.

    in reply to: Is formidable pro2pdf Hipaa complaint #21416
    admin
    Keymaster

    All data and files are transferred via “https”, however, we have not specifically designed PRO2PDF for HIPPA compliance, nor do we provide business associate agreements (BAA’s) to healthcare organizations.

    The intranet version does all users to use PRO2PDF on an offline network.

    We remain at your service.

    in reply to: What is Offline Use #21415
    admin
    Keymaster

    All data and forms are stored on user’s servers at all times with any version of PRO2PDF, we do not “store” forms or data on our servers.

    However, the UNLIMITED INTRANET allows users to “merge” stored data from an unlimited number of Formidable Forms using a locally installed version of PDFtk, and no data or PDF files will be transmitted across the internet.

    You can install PDFtk on your web server if you want to merge online Formidable Forms to PDFs transmitting data or forms across the internet.

    Keep in mind, images and signatures are not merged when using the Intranet Version or local PDFtk.

    We remain at your service.

    in reply to: Gravity forms #21410
    admin
    Keymaster

    Correction, Adobe eSignature has already been released.

    in reply to: Gravity forms #21408
    admin
    Keymaster

    Yes, we agree! That’s why we crated E2Pdf! (see video on main page)

    E2Pdf includes a PDF document and form creator, editor, viewer, and data injector to create dynamic PDF documents from Formidable Forms, Gravity Forms, the new Forminator Forms by WPMU DEV, Divi Contact Form, Caldera Forms, as well as WP pages and posts.

    E2Pdf also includes an amazing one-of-a-kind feature that automatically creates your Formidable or Gravity web form for you based on an uploaded PDF form. We’ve tested the feature with PDF forms containing over 500 field… and the plugin creates the web form in about 5 seconds!

    PRO2PDF templates may be converted to E2Pdf templates using the migrate tools here. Here’s the E2Pdf YouTube channel.

    We’re adding plugin integrations constantly and will be releasing Adobe e-Signature, WooCommerce, Contact Form 7, and WPForms one at a time throughout the year.

    The free version includes all extensions to work with one form, and limited to a single page PDF.

    E2Pdf.com also offers a generous residual income affiliate program with 90-day cookies and 20% commission paid lifetime for all new payments.

    Rest assured, we are committed to the continued support of PRO2PDF as long as PDFtk is compatible with WordPress.

    We remain at your service.

    • This reply was modified 6 years, 2 months ago by admin. Reason: Updated with YouTube channel link
    in reply to: Google sheet #21393
    admin
    Keymaster

    You may setup Formidable Forms & Zapier to work together, contact Formidable’s support if you need assistance.

    You may also use PRO2PDF shortcodes and email attachments on the same form(s), and we are at your service if you need assistance with PRO2PDF.

    • This reply was modified 6 years, 2 months ago by admin.
    in reply to: Whats does Forms mean? #21384
    admin
    Keymaster

    10 Forms is the number of Formidable Forms that may be active and produce an unlimited number of merged PDFs at any time.

    We remain at your service.

    in reply to: I would like to renew formidablepro2pdf. #21383
    admin
    Keymaster

    You have two options…
    1. Log in to your account on the plugin’s site here and click the RENEWAL link and you’ll be provided an option to renew for 1, 2, 3, 4 or 5, years with each additional year adding an additional 5% discount.

    2. Purchase a new key and replace your existing key. This renewal option is for one year only, and has no discounts.

    Your renewal must be completed prior to May 18th to avoid any interruption.

    We remain at your service.

    in reply to: Google sheet #21380
    admin
    Keymaster

    No, PRO2PDF is not capable of populating Google Sheets, however, Formidable Form’s Zapier add-on does. It works great, we use it all the time.

    We remain at your service.

    admin
    Keymaster

    Is the issue resolved? We replied to your many messages but have not heard back from you. Let us know if all is working as expected or if you need our assistance.

    We remain at your service.

    admin
    Keymaster

    From the plugin’s EXPORT tab, select the Form, a Dataset, and the Field Map Layout, then click the EXPORT button.

    Does the merge work or do you receive the same error?
    . If same error, please complete this form to provide us with login credentials. Or, use the form to send us a screenshot of the ACTIVATED FORMS tab and the UNDER THE HOOD tab for further renew.

    . If the merge works, there is an issue with the shortcode, please use the form link above to send us a screenshot of the shortcode and the top part of the Field Map Layout to show all the settings and at least the first mapped field.

    We remain at your service.

    in reply to: i bought formidable pro2pdf #21345
    admin
    Keymaster

    No, PRO2PDF does not convert a web form to a PDF form, you must use a third-party program or app like Adobe Acrobat or PDFEscape.com.

    Our other plugin, E2Pdf, will convert a web form to a PDF form, and it’s free on the WordPress repository.

    Let us know if you require a refund. We remain at your service.

    in reply to: add one more site. #21332
    admin
    Keymaster

    We adjusted your account, so you just need to renew your key and your site count will be automatically increased to 2 sites. Login here to renew.

    We remain at your service.

    in reply to: Should have purchased EtoPDF #21295
    admin
    Keymaster

    Refund has been issued. Let us know if you need any assistance.

    We remain at your service.

    in reply to: Split: Gravity Form Fields Mapped to Custom PDF #21248
    admin
    Keymaster

    We are nearing the release of the Gravity Forms extension to the E2Pdf plugin, you may subscribe to updates on http://www.E2Pdf.com… we do not spam… ever! Or, install the free version from http://www.wordpress.org/plugins/e2pdf and watch for updates and read the release notes!

    We remain at your service.

    in reply to: Get value from radio button to other radio fields. #21246
    admin
    Keymaster

    1. Yes, map the one Formidable Form field to as many PDF fields as you need the data to fill.

    2. Add another PDF Field on top of the existing field with a transparent background, then map each Formidable Form field to each of the PDF fields, only one will display data.

    We remain at your service.

    in reply to: Mapping to pdf multi step form #21244
    admin
    Keymaster

    Yes, E2Pdf is far superior to PRO2PDF, the only benefit to PRO2PDF are the Multiple Site and Intranet Versions. E2Pdf has a goal to become expanded to be the most versatile and flexible PDF tool on the web.

    All payment options for E2Pdf are available here. And here’s the link to manually purchase the PRO2PDF 2-Form | 1-Site version for 5 years.

    We remain at your service.

    admin
    Keymaster

    We have this video that shows how to make a merge… This is a good step-by-step forum post on how…

    Beside that, we offer outstanding support to get the job done.
    . Are you able to create a merge using the EXPORT PDF button on the EXPORT tab after selecting the Form, Dataset, and Field Map Layout from the top three dropdown fields?

    If yes, then reply with the shortcode you are using and a screenshot of the EXPORT tab after selecting the Form, Dataset, and Field Map Layout from the top three dropdown fields, be sure to include at least the first row of mapped fields, and upload the PDF to this form.

    If no, then there is likely an issue with the PDF form. Try uploading the PDF Form to pdfescape.com, then save, download to your drive, and upload to the plugin… (this method is known to repair non-compliant PDF forms). Or, upload the PDF Form to this form, you can optionally enter site credentials if you require us to login and take a look.

    We remain at your service.

    in reply to: Mapping to pdf multi step form #21227
    admin
    Keymaster

    We offer 1,2,3,4 and 5 year renewal options with progressive discounts up to 5-years.

    Optionally, let us know which version you need a 5-year payment option for and we will reply with a link to manually pay and setup the account.

    We remain at your service.

    in reply to: The mapped data are not generating in the pdf #21213
    admin
    Keymaster

    Are you able to create a successful merge when using the EXPORT TO PDF button on the EXPORT tab after selecting the Form and Dataset?

    If yes, then upload a screenshot of the EXPORT tab after selecting the Form and Dataset to this form and a screenshot of the shortcode in the form’s On Submit Message Box, or other location.

    If no, then upload a screenshot of the EXPORT tab after selecting the Form and Dataset to this form be sure to include at least the first row of mapped fields or provide login credentials if possible for us to review the installation.

    We remain at your service.

    in reply to: Create jpg image file instead of PDF #21196
    admin
    Keymaster

    No, it is not possible to create a image file instead of a PDF. You can ‘flatten’ the PDF so no text can be edited, and PDFs can be exported from Adobe as images. What is the reason for the need to create an image, did you need to create a preview?

    We remain at your service.

    in reply to: Order #20884 – License Code No Longer Working #21189
    admin
    Keymaster

    We experienced a temporary outage due to a server update. We expect to have the issue resolved very quickly.

    We remain at your service.

Viewing 25 posts - 501 through 525 (of 2,495 total)