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adminKeymaster
Saving data and database storage are functions of Formidable Forms, not PRO2PDF. This sounds like an issue for the outstanding Formidable Forms support.
Let us know if PRO2PDF is causing any issues. However unlikely, to test, deactivate PRO2PDF and test multiple submissions if the issue goes away let us know by completing this form and you’ll need to include FTP credentials for us to troubleshoot a database issue.
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adminKeymasterPlease see this support thread.
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November 12, 2019 at 11:50 pm in reply to: Activation code is not valid – even though it's activated #25066adminKeymasterUse this form to send us your activation key for further assistance.
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adminKeymasterThe On-Submit Message Box is found at the bottom of the form’s SETTINGS page.
Here…
November 5, 2019 at 1:55 am in reply to: PDF Attachments using information from previuos entries #24677adminKeymasterMake sure the “dataset” parameter of the plugin’s shortcode reads like this dataset=[id].
If you are still having issues, reply by pasting the shortcode and let us know exactly where you have the shortcode.
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adminKeymasterYour license key expired on October 25th. You may renew by logging into the account page here. Check the spam folder of the email account registered with the plugin be sure you are receiving renewal notices.
We have reactivated the key and extended the expiration date through tomorrow to provide you with time to renew.
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adminKeymasterThis sounds like an issue with Formidable Forms, not PRO2PDF. Try submitting a support ticket with Formidable Forms here if the same result happens with or without a PRO2PDF shortcode in the message box.
If this issue is regarding the PRO2PDF plugin, let us know if you are able to Export PDFs from the plugin’s EXPORT tab.
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adminKeymasterPRO2PDF is designed to map and merge Formidable’s web form data into an existing PDF Forms. So you would need to create a PDF form with all desired form fields, then map the web form to the PDF form.
Our other plugin, E2Pdf is capable of auto-creating the PDF form based on the web form. So it may be a better option for you. A fully functional version of E2Pdf is available for free on the WP Plugin Repository. The only limitation to the free version is to 1 ‘active’ one-page template.
Let us know if you have any further questions as we remain at your service.
adminKeymasterDone, as requested.
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adminKeymasterEach time we hear this, it is that the user did not install the Formidable Forms plugin.
If you have installed the Formidable Forms plugin, then upload a screenshot of the error here.
If you have not installed Formidable Forms, it’s available in the WP plugin repository.
We remain at your service.
adminKeymasterEach time we hear this, it is that the user did not install the Formidable Forms plugin.
If you have installed the Formidable Forms plugin, then upload a screenshot of the error here.
We remain at your service.
adminKeymasterWe needed to see your shortcode. Maybe it’s better if we login and take a look, complete this form to provide credentials or reply with a screenshot of the PRO2PDF shortcode in the Form’s Email Notification.
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adminKeymasterPaste your shortcode here so we can take a look. NOTE: Inline and download cannot be used in the same shortcode.
Regarding the email attachment, is your form sending an email without the attachment, or a text file as the attachment, or no email is sent?
Yes, we can login and take a look if you complete this form.
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adminKeymasterSure, you can download automatically, open automatically, and/or add a CSS style to the download link using one of the plugin’s shortcode parameters:
download – The merged PDF file will automatically download to users computer or mobile device. And will not open in the browser window.
Usage: download=”auto”class – Style the merged PDF’s link.
Usage: class = “my_button”More parameters found here.
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adminKeymasterWe have confirmed the expiration date of the subscription was 06/26/2019, however, we are unable to confirm a renewal payment this year.
Please provide a Paypal Transaction #.
The account has bee reactivated the account temporally through tomorrow to allow time to work out the activation key issue.
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adminKeymasterYes, PRO2PDF is capable of providing the expected result of both options.
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adminKeymasterWe just sent the invoice manually to the email address on file, let us know if you have any questions or do not receive the email.
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September 23, 2019 at 9:16 am in reply to: Conditional Formatting and information not printing to the PDF #23677adminKeymasterPRO2PDF does not recognize Formidable’s conditional logic. You’ll need to populate hidden fields in the form with your final data, then map the hidden fields to the PDF. Or, place PDF fields on top of each other on the PDF form, then only the populated fields will show the resulting data.
Let us know if you have specific conditional logic that you need assistance with making populate through PRO2PDF. We are also willing to login and provide a detailed How To list.
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adminKeymasterThis plugin is only for Formidable Forms. For other form plugins, including Formidable Forms, try our newest and most awesome plugin, E2Pdf!
E2Pdf works with Formidable Forms, Gravity Forms, Caldera Forms, Divi Contact Form, and WordPress. Soon we are adding Contact Form 7, and WooCommerce. And, we have all other data capturing plugins on our development road map.
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adminKeymasterIt works!
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adminKeymasterThere is no functionality to auto-print a PDF. The best you can do is auto-download
download="auto"
or auto-open in a browser tab using inline=1.We remain at your service.
adminKeymasterThe latest update of PRO2PDF fixes the issue with merging the ampersand sign. You must update your plugin from the WP dashboard to realize the change.
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adminKeymasterClarification: As a workaround, remove the the ampersand sign from the FF and PDF option value. You can also use FF’s separate fields so your display value can include the ampersand sign, but the export value will not.
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adminKeymasterBug is confirmed, we will work to correct the bug in a future update, at this point we do not have a time frame for the update.
As a workaround, remove the ampersand sign from the name of the PDF field and all will work as expected.
We remain at your service.
adminKeymasterRefund has been issued.
Our latest plugin. E2Pdf, will be adding the required PDF Javascript functionality sometime in the future, it’s on our road-map, but not yet on our calendar.
If the workflow allowed for calculations to be made after the PDF is opened on the users computer, then a button could be added to run the necessary javascript ‘manually’. Any automated solution will be sometime in the future of E2Pdf.
We remain at your service.
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