Form Entries Not Showing Up In WordPress Admin

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  • This topic has 1 reply, 2 voices, and was last updated 1 year ago by admin.
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  • #25560 Reply
    accounting1
    Participant

    There are emails received that a form submission has been sent.

    When you log into the website dashboard those submissions sometimes do not show.

    It is not with every submission but quite a few.

    #25565 Reply
    admin
    Keymaster

    Saving data and database storage are functions of Formidable Forms, not PRO2PDF. This sounds like an issue for the outstanding Formidable Forms support.

    Let us know if PRO2PDF is causing any issues. However unlikely, to test, deactivate PRO2PDF and test multiple submissions if the issue goes away let us know by completing this form and you’ll need to include FTP credentials for us to troubleshoot a database issue.

    We remain at your service.

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