IMPORTANT UPDATE: Please DOWNLOAD and update the Formidable PRO2PDF to the Latest Version!

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Viewing 25 posts - 2,151 through 2,175 (of 2,476 total)
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  • in reply to: Creating an Account #5997
    admin
    Keymaster

    Use this lost password link to login to your account using the ruthieou email address on the account.

    in reply to: Hidden fields #5981
    admin
    Keymaster

    Use Formidable’s hidden textbox field“, it works with the plugin.

    We remain at your service.

    in reply to: PDF watermark #5973
    admin
    Keymaster

    We accomplish this task on other sites a couple of different ways, …

    1. Upload two PDF forms to the plugin, with and without the watermark embedded into the form, then map to one, duplicate the map and change the layout to point to the other, then make the LayoutID shortcode parameter dynamic based on the “Draft” or “Final” status of the form.

    2. If you have a form condition that changes the form from Draft to Final, such as a radio button, you can map the button’s value to map a PDF Form text field with “watermark like” font settings and is set behind other fields in the PDF form. Using Formidable’s “Use different value”, with “DRAFT” as one value, and a blank as the second value.

    in reply to: PDF watermark #5972
    admin
    Keymaster

    We accomplish this task on other sites a couple of different ways, …

    1. Upload two PDF forms to the plugin, with and without the watermark embedded into the form, then map to one, duplicate the map and change the layout to point to the other, then make the LayoutID shortcode parameter dynamic based on the “Draft” or “Final” status of the form.

    2. If you have a form condition that changes the form from Draft to Final, such as a radio button, you can map the button’s value to map a PDF Form text field with “watermark like” font settings and is set behind other fields in the PDF form. Using Formidable’s “Use different value”, with “DRAFT” as one value, and a blank as the second value.

    in reply to: Which license can we use plus additional question #5971
    admin
    Keymaster

    With the 1 SITE | 10 FORMS you can ask us to allocate forms to the site such as 3 SITES | 8 FORMS, and you can add more forms or sites for $1 each using the upgrade page

    We remain at your service.

    admin
    Keymaster

    Yes, the plugin has been tested and is verified to work with the most recent version of Formidable Forms as recent as 5 mins ago, based on this support request.

    Please provide the error message you are receiving, as well as, when and where the error found for further support.

    admin
    Keymaster

    Yes, the plugin has been tested and is verified to work with the most recent version of Formidable Forms as recent as 5 mins ago, based on this support request.

    Please provide the error message you are receiving, as well as, when and where the error found for further support.

    in reply to: Installation Problem #5946
    admin
    Keymaster

    Great news! Thank you for letting us know, and for using the plugin.

    We remain at your service.

    in reply to: Embedded Forms #5941
    admin
    Keymaster

    Awe, unfortunately emailing is currently limited to only one dataset, however, you can place the shortcode in the body of the email notification to provide a download link in the email to the pdf merged with both datasets.

    Remove the shortcode from the On Submit message box if you don’t want the download link after form submit.

    in reply to: Send PDF as attachment #5937
    admin
    Keymaster

    From the plugin’s Field Map Layout screen
    . Select the Form and the associated Field Map Layout
    . Scroll down the layout and check the “Attach file to Email notifications” checkbox
    . Check the “Email Notification” checkbox that will appear after the above box is checked
    . Save the Field Map Layout

    That’s it, all form submissions will receive the merged pdf based on the field map layout settings.

    Let us know if this helps or if more help is needed as we remain at your service.

    in reply to: Embedded Forms #5935
    admin
    Keymaster

    You are TOTALLY AWESOME! It was all setup correctly, the only reason it didn’t work is because your shortcode had field [2663] for dataset2, but the hidden field of the embedded form is [2662]. The main form does not require a hidden field ([2663]).

    After double-checking everything, all I did was change 2663 to 2662 and everything works as expected! We will update the documentation with more detailed instructions (with images) to explain the hidden field setting.

    We remain at your service.

    in reply to: Installation Problem #5929
    admin
    Keymaster

    There is a conflict between the Revolution Slider and the Theme that may be solved by updating the Revolution Slider from 4.6 to the recent version 5.1.6 (For fatal error see the debug.log). We are currently using version 5.1.6 with no conflict, however, with a different theme.

    The same issue was reported here, and the author of RevSlider says it comes from the theme…

    Let us know if the issue is solved after updating the plugin as we remain at your service.

    in reply to: Embedded Forms #5915
    admin
    Keymaster

    Hi! It’s a bit tricky, complete this form and provide the form names and field map layout names and we’ll make sure it works and tell you what needed to be changed. Then, we’ll update our documentation to make it easier to accomplish.

    in reply to: File name is saved with quote #5901
    admin
    Keymaster

    If the above works, the issue may be the name of the layout. Provide a screenshot of the Field Map Layout with the Form and Layout selected for further assistance.

    We remain at your service.

    in reply to: File name is saved with quote #5900
    admin
    Keymaster

    If the above does not work, try adding the filename= parameter, like this…
    [formidable-download form=”hclafv” dataset=[id] layout=”1004″ filename=”Form4473-1″ download=”auto”]

    in reply to: File name is saved with quote #5899
    admin
    Keymaster

    Your shortcode is missing the layout=[id] parameter. Replace your shortcode with this and let us know if the issue is resolved.
    [formidable-download form=”hclafv” dataset=[id] layout=”1004″download=”auto”]

    in reply to: File name is saved with quote #5897
    admin
    Keymaster

    The requested format is already provided as the expected filename result;
    . If you are using the filename= shortcode parameter, please copy/paste your shortcode here for further assistance.
    -or-
    . If you are using the default filename function located in the Field Map Layout, please provide a screen shot of the field map layout with the Form and Layout selected for further assistance.

    in reply to: How do I edit a Field Map? #5893
    admin
    Keymaster

    Oh! The dataset name radio button! Yes that is explained here in the setup video, however, we will find a way to make it more noticeable in the error message.

    Thank you for your support request. We remain at your service.

    in reply to: How do I edit a Field Map? #5890
    admin
    Keymaster

    We are happy to make any suggested changes, please elaborate on the radio button you had to select. What was the problem?

    in reply to: How do I edit a Field Map? #5886
    admin
    Keymaster

    You must submit data to the Formidable Form at least once before you can setup the field map layout.

    Once data has been submitted, you’ll need to pick the Form and Layout, (the most recent dataset will populate the dataset dropdown), then you’ll be able to create (and test) the merge with your field map layout.

    Let us know if all works as expected as we remain at your service.

    in reply to: Text Field shows as number #5884
    admin
    Keymaster

    Great, glad you found it! Thanks for letting us know.

    in reply to: Installation Problem #5881
    admin
    Keymaster

    Thank you. This request has been sent to our senior developer for further review. Your request is the next support ticket to be worked on, please allow the developer 24-48 hrs to research and diagnose the issue, and then consider and design or suggest a solution.

    in reply to: Text Field shows as number #5879
    admin
    Keymaster

    Our apologies, the free version does not offer formatting, so that is not the issue. We’re unable to determine the issue from the mapping image.

    Complete this form to have us login and take a quick look…

    Are you using LiveCycle, Acrobat, PDFEscape.com, or other to create the PDF form?
    NOTE: This plugin is NOT compatible with LiveCycle forms.

    If not LiveCycle, then…

    This is not an issue we have heard of before, try this;
    . Create another Formidable form with just one field
    . Create another PDF form with just one field
    . Create another field map layout and map the above fields
    Then,
    . Let us know if it works.
    . If it does not work, email the one field PDF Form to support AT formidablepro2pdf DOT com

    in reply to: Installation Problem #5877
    admin
    Keymaster

    Yes, complete this form and we’ll take a look at what is causing the issue. Sounds like we may also need FTP access, please include credentials in the “Describe Issue or Paste Link to Forum Post” field of the form.

    in reply to: "Switch Form" Menu: Auto size #5868
    admin
    Keymaster

    Hi Barb,

    The switch form menu is a Formidable Forms dropdown, not our third-party add-on plugin. We are using auto-size for all of our form drop-down lists.

    Let us know if it is our plugin you are finding the issue, as we remain at your service.

Viewing 25 posts - 2,151 through 2,175 (of 2,476 total)