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adminKeymaster
Please complete this form to have us take a look at your WP installation.
adminKeymasterYou may use the free version with PDFtk without limitation to the number of forms, however for the PRO features the Intranet Version is needed. NOTE: The intranet version will not merge images or signatures.
The “Save-to-File” add-on plugin is required with or without PDFtk, the cost is $10, complete this form if needed.
adminKeymasterYour activation code has been resent to the email address on file. Please let us know if all works as expected as we remain at your service.
adminKeymasterDo not use the PDF signature field. The plugin will link a Formidable Signature field to PDF Text Field, see the online help for more information. http://www.formidablepro2pdf.com/signature-field/
Let us know if all is working as expected, as we remain at your service.
adminKeymasterYes, the plugin is made to do exactly what you’ve described. As far as cost, for the plugin it depends on how many forms you’ll need to merge to a pdf. The options are here.. http://www.formidablepro2pdf.com/#compare
If you would like our assistance creating the forms, generally speaking the cost is $5 for each 10 fields to create Formidable forms, and the same for PDF forms, and the field map layouts are included. Please provide full details to receive an exact cost with this form… http://www.formidablepro2pdf.com/customization-quote-request/
adminKeymasterYes, the plugin is made to do exactly what you’ve described. As far as cost, for the plugin it depends on how many forms you’ll need to merge to a pdf. The options are here.. http://www.formidablepro2pdf.com/#compare
If you would like our assistance creating the forms, generally speaking the cost is $5 for each 10 fields to create Formidable forms, and the same for PDF forms, and the field map layouts are included. Please provide full details to receive an exact cost with this form… http://www.formidablepro2pdf.com/customization-quote-request/
adminKeymasterYou must delete all extra, test and unneeded field map layouts or change the “Attach file to Email notifications” setting to NO.
If the Field Map Layouts are grayed out, then deselect the “Limit Field Map to use Dropdown” setting on the SETTINGS tab of the plugin and try again.
adminKeymasterWe are working on this issue now and will respond again once we have it working correctly.
adminKeymasterWe do not have access to your theme, and there may be a CSS conflict. Complete this form to have us take a look at your installation.
adminKeymasterYes, the plugin works on GoDaddy and other shared hosting providers.
We remain at your service.
adminKeymasterCorrect, the plugin does not currently ‘queue’ jobs, however one solution was offered on your other forum post regarding the same issue, please use this one… http://www.formidablepro2pdf.com/support/subject/error-generating-pdf-files-with-10-of-the-customers/#post-6770
adminKeymasterDo you have a VPS server or is you installation on a shared server? If VPS, you can install PDFtk on your server, so that forms are generated on your side and not from our server.
If you do not have a VPS, please provide your order # so that we may monitor the account, and send the PDF file to support AT formidablepro2pdf DOT com for further evaluation.
adminKeymasterThe issue is being caused by the Formidable Form. I created a test signature form and it works.
You can see from the “Entries” screen that the form is not saving the signature image because it’s missing, then if you open the “Sig test” you’ll see the signature is saved and visible.
I created a duplicate of your form for testing and it appears the signature field works if you move it to the last page of the Formidable form. So Formidable Form is failing to save the signature if the signature field is on the first page, I didn’t try any other pages except the last as we are way out of the plugin area of support… At this point you can open a ticket with Formidable, pay us to open a ticket with Formidable, or move the signature to the last page… (or test other pages…)
We remain at your service!
adminKeymasterYes, and no. The plugin has the ability to create “inline text” documents like this Contractor Agreement or this Freedom of Information Request, but it cannot move PDF fields or add or delete PDF pages.
Let us know if you want to explore a specific document for possibilities. We are always willing to help.
adminKeymasterWe are looking into your issue, what is your order # so that we may monitor the account to determine the cause?
2.5MB is large and large files can cause a timeout error depending on internet and/or server traffic. If possible, make the PDF file smaller by;
1. Limiting the number of fonts
2. Embedding Fonts into the PDF (like this)
3. Optimizing images prior to adding to the PDF (More about optimizing PDF’s)NOTE: As a workaround you can also use the shortcode in the email body to provide the recipient with a link to download the PDF file anytime.
While we monitor your account, we are also willing to check your PDF file, if possible, email current PDF to support@formidablepro2pdf.com for further evaluation.
We remain at your service.
adminKeymasterHi, of course! Please complete this form to have us take a look.
adminKeymasterMap a Formidable Checkbox field to the PDF using a PDF Checkbox Field. The PDF Checkbox field “VALUE” must equal the Formidable checkbox field value. (use Copy/Paste to ensure duplicate data).
NOTE: To be sure, the checkmark symbol itself is created by Formidable and Adobe, you should not use an ASCII checkmark as a value. The “VALUE” should be the data that is selected by the user on the front-end (or the value of Formidable’s Separate values function).
Please review the Checkbox Field page and if you need further assistance with your method of use, please provide specific information about the checkbox field values on the both forms, and your desired result.
adminKeymasterWe hope all is well, please let us know the status as soon as you can.
adminKeymasterPING!
Just checking on you, we marked this request as URGENT.
Are you up and running?
adminKeymasterWe have not experienced any Error 500’s, so my first thought is that is was a coincidence that it happened while working on a Field Map Layout. Error 500 is the most common and generic web error on the web! What is the status now? What is the URL?
adminKeymasterQ. Can that dataset be applied over and over to new PDF forms?
A. Yes, after you create your first field map, simply click the DUPLICATE button at the bottom of the map and then “POOF” you have a duplicate! You can then change the layout name, PDF, and/or other settings as needed.adminKeymasterQ. Any way to populate the fields from a logged-in user’s profile? I assume that’s a function of Formidable…
A. Yes it is a function of Formidable, using the Get a value from an entry EXAMPLE: [frm-field-value field_id=x entry_id=y]Q. Any option to stamp photos on the forms?
A. Yes, by mapping the File Upload or Image URL field to a PDF text field and setting the map “Format” option to Signature.We remain at your service, and would be happy to help you rebuild your old solution in Formidable PRO using our PRO2PDF plugin.
adminKeymasterIf you have the same message, then you must install Formidable Forms (free or paid version). Your order is not on hold, and your activation key is valid and active.
Please provide details of the issue you are experiencing in a separate forum post, as Ron’s post should be closed.
We remain at your service.
adminKeymasterThank you, a private email has been sent to the address on record. Please check and reply.
adminKeymasterWhat is your order number?
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