More than 1 pdf being attached to an email

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This topic contains 3 replies, has 2 voices, and was last updated by  Stephen 1 year, 8 months ago.

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  • #6806

    Stephen

    Hi,

    A number of blank and unopenable pdfs are being attached to the email – this is in addition to the correct pdf.

    The name of the pdfs are linked to some of the test Fields I did. I have deleted some of the old Field sets but there are some that I cannot delete as the delete box is greyed out.

    Can you help please ? Thank you

    Stephen

    #6807

    admin
    Keymaster

    You must delete all extra, test and unneeded field map layouts or change the “Attach file to Email notifications” setting to NO.

    If the Field Map Layouts are grayed out, then deselect the “Limit Field Map to use Dropdown” setting on the SETTINGS tab of the plugin and try again.

    #6808

    Stephen

    Many thanks for the quick reply – much appreciated !

    #6809

    Stephen

    Your suggestion worked very well and problem solved. Thank you for the speedy help !

    Best wishes,

    Stephen

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