Tagged: error 500
March 3, 2016 at 12:15 pm #6700NadineGuest
In the process of adding the layout and clicked save and BOOM server crashed!March 3, 2016 at 1:08 pm #6701
We have not experienced any Error 500’s, so my first thought is that is was a coincidence that it happened while working on a Field Map Layout. Error 500 is the most common and generic web error on the web! What is the status now? What is the URL?March 3, 2016 at 3:36 pm #6702
Just checking on you, we marked this request as URGENT.
Are you up and running?March 4, 2016 at 8:23 am #6708
We hope all is well, please let us know the status as soon as you can.March 16, 2016 at 5:51 am #6869NadineGuest
I was able to get into ftp and delete the plugin and the site came back, but my slider plugin disappeared from the server (no I didn’t delete it, too). Once I reinstalled it, the “data” from the plugin was found and the site was totally restored.
At this point, I’m worried about what might have happened. Not sure if it might be easier to have someone else with experience to install this plugin. I’d hate for my client to go down again.March 16, 2016 at 6:03 am #6870