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Sure, we are willing to login to your installation or, you can export the template and attach it to this form.
Formidable PRO2PDF → Templates → Export field map → SELECT Field Map → CLICK Export field map
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Thank you for the suggestion. We will look at the ability to add a filename parameter and update you here with our findings.
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As a work-around until you get the HTML emails working properly you could use Formidable’s “Default Msg” shortcode rather then the default HTML shortcode. Formidable provides information about that here.
To fix the HTML issue, you may need to request help from Formidable’s outstanding support team as our plugin has nothing to do with the email notification action other than the PDF attachment(s).
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There is a setting in the Formidable Forms Email Action called “Send Emails in Plain Text”
Forms → Form Settings → Email Notifications → Options → Send Emails in Plain TextWe remain at your service.
Regarding the email attachment: Open the Field Map Layout and check the option “Attach file to Email notifications” AND also check the email action item(s) you want to include the PDF as an attachment.
NOTE: All other Field Map Layouts for the same form, even tests or unfinished layouts, will be sent and/or may cause the attachment to fail if not setup correctly. Go through all unused, test, or unfinished layouts and DESELECT the option “Attach file to Email notifications” to be sure you are only sending the intended attachment(s).
Regarding the html looking email message: This is a question for the great support team at FormidablePro.com. If you do not have the “Send Emails in Plain Text” option selected in the email action, then I’d start here: Why is there HTML showing in my email?
Issue resolved. We didn’t realize you were using PDFtk locally, which is not compatible with merging signatures or images. To fix, uncheck the “Enable local PDFTK” option under the SETTINGS tab.
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Confirmed, it’s not working. We’ll fix it, in the meantime, please enter your Activation Key into the “Reason For Payment” field on this form and we’ll upgrade your account upon payment.
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Not yet, we hope to have a resolve for your issue today.
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Sounds like you are using the free version and have not entered the PRO2PDF activation key. Please verify that you have entered the activation key on the “Activated Forms” tab. Let us know if that was the issue or if you need additional assistance.
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This support site is for PRO2PDF only. If you are using Formidable’s Registration Plugin, then this is a question for Formidable’s outstanding support team. Otherwise, this is a question for WordPress.org or the membership plugin that you are using.
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Our apologies for the delayed response. Seems to be a glitch since the last Formidable update, please select “1 SITE – 40 FORMS” then select “1 SITE – 10 FORMS”, it should work then, let us know if it does not.
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No, we’ve spent hours and cannot find the issue. As requested yesterday, we need access to ssh to continue troubleshooting the issue.
Great news! Thank you.
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Has the issue gone away after upgrading the plugin?
The developer requires ssh access in order to continue troubleshooting this issue.
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Regarding the creation issue. “Creation in backend works perfectly fine.”
. Are you able to merge to PDF from the Admin page of the plugin?Regarding: “However, the PDF in frontend is 1kb of size and unreadable.”
. Do you have more than one layout configured, verify you using the correct layout_ID and if so, export the Template and upload it to this form for us to take a look.We remain at your service.
What is your oder number?
Your issue may be easier to troubleshoot, the other user’s installation freezes for 3-5 minutes. If possible, please complete this form to have us login to your installation to find and fix the issue.
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This support request has been sent to our senior developer. Please allow 0-3 days for a status update.
This is not an issue we’ve seen before. Please backup your field map layout TEMPLATES, then, disable, delete, and reinstall the plugin and let us know if the issue is resolved.
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Thank you for using the plugin!
Sure, it’s slick and easy! You can make the layout=id dynamic by using the Formidable Dropdown Field’s “Use separate values” option to provide the ID of the Field Map Layout, and pass the current entryID as a variable in the form’s redirect URL to a hidden field like this…
http://www.yoursite.com/redirectpage/?dataset_id=%5Bid%5D
Then, in your hidden field: [get param=dataset_id]Your PRO2PDF shortcode would look something like this, [formidable-download form=”oqzilp” dataset=[789] layout=[123 show=value]]
(Where [789]=hidden field and [123]=dropdown list of PDFs with Field Map Layout ID’s as “Use separate values”.)We remain at your service.
Thank you for using the plugin, we appreciate that you are enjoying it and finding more ways to use the shortcode!
[id] by itself will not work in a page/post. However, you can use [id] within the shortcode inside a view, and then publish the view’s shortcode in a page or post. Then, you can pass any entry_id through the URL to the view.
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No, Indesign does not use standard PDF fields. However, we can take a look at the file to see if it’s possible to convert the form to a standard PDF form if you upload the PDF here.
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Your activation code was emailed upon purchase to the email address on the account (webmaster@hdlbrokxxx.xxx.xx) and has been resent. Please check your spam folder and let us know if one or both emails were received.
Thank you for your support request, this issue was caused by the disabling of mbstring on your WP environment, and has been resolved on your server with the latest update (v2.30).
Thank you too, for using the plugin. We remain at your service.
Thank you. Your support request has been sent to our senior developer. Please allow 0-3 days for an update.
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