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Viewing 25 posts - 1,526 through 1,550 (of 2,495 total)
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  • in reply to: my site is no longer ACTIVE #12240
    admin
    Keymaster

    Our server was in maintenance mode about the time you sent this request, please check again, if the issue still exists, please provide detailed information or use this form to request login support.

    We remain at your service.

    in reply to: Cannot Configure PULGIN #12239
    admin
    Keymaster

    Our server was in maintenance mode about the time you sent this request, please check again, if the issue still exists, please provide detailed information or use this form to request login support.

    in reply to: Message Sends But PDF Won't Attach #12233
    admin
    Keymaster

    Give each PDF checbox a unique name and copy/paste the Formidable Form’s checkbox options into the PDF fields EXPORT VALUE. Then map each PDF field to the Formidable checkbox group.

    The EXPORT VALUES must be exact!

    Let us know if you are able to make it work, or send the PDF to support AT formidablepro2pdf AT com if you need more help.

    We remain at your service.

    in reply to: Existing VFB Pro form to PDF? #12232
    admin
    Keymaster

    At this time our plug-in only works with formidable forms. At this point we would be able to help if the current form can save those six fields as user meta data, then using formidable and the registration plug-in we would be able to provide a PDF in an email attachment.

    We remain At Your Service.

    in reply to: Plugin Functionalities #12229
    admin
    Keymaster

    Yes, PDF’s may be sent as attachments, however, we were not aware of the new import trigger, we are testing the feature and will update you again soon.

    Currently a static password may be added to the Field Map Layout which would be the same password for all PDFs that are emailed or created by the shortcode. Optionally, you may use the password shortcode parameter to dynamically set the password when the user click the link provided by the shortcode (does not effect emailed PDFs).

    Included with your support, we will further explore the possibility of adding a dynamic password to emailed PDFs. We will respond here with our findings soon.

    We remain at your service.

    in reply to: Account Upgrade #12226
    admin
    Keymaster

    We have temporarily activated your account pending confirmation of upgrade.

    . What is the paypal transaction number for your upgrade payment?

    We remain at your service.

    in reply to: Image in the PDF #12221
    admin
    Keymaster

    PRO2PDF does not support conditional fields, however, you may place PDF fields on top of each other so if one field is populated, the other will be blank.

    We remain at your service.

    in reply to: Plugin Functionalities #12217
    admin
    Keymaster

    We have not created or tested bulk imports with email attachments. How are you emailing for each imported entry now as the feature is not built into Formidable.

    Regarding passwords, currently the plugin is only designed to dynamically create passwords from the shortcode.

    We are willing to work with you to add the required functionality. Is there custom code for the bulk import emails?

    in reply to: Image in the PDF #12215
    admin
    Keymaster

    Yes, the contribute version supports file upload fields and image fields.

    We remain at your service.

    in reply to: Set dynamic password per file from PDF fields #12205
    admin
    Keymaster

    We’re glad you found our plugin! We agree, our SEO needs work. We also agree that a dynamic password would be useful, so we added the shortcode parameter for creating stronger and personalized passwords, just use password=[xxx] in the shortcode.

    Let us know if you have any other feature requests. We remain at your service.

    in reply to: Message Sends But PDF Won't Attach #12201
    admin
    Keymaster

    Be sure to use the upgrade form when you are ready to purchase so you get credit for the trial version.

    We remain at your service.

    in reply to: Message Sends But PDF Won't Attach #12199
    admin
    Keymaster

    $2 refund has been issued.

    We remain at your service.

    in reply to: Message Sends But PDF Won't Attach #12198
    admin
    Keymaster

    We’ll refund $2 to your paypal account. Thank you for letting us know about the demo, we’re fixing that now.

    Yes, the paid version is required to attach PDFs.

    Yes, you’ll be able to send to all or some email notifications by selecting the email action in the field map layout.

    We remain at your service.

    in reply to: Message Sends But PDF Won't Attach #12193
    admin
    Keymaster

    Thank you for letting us know about the demo not working correctly, we have fixed the issue, please try again.

    Regarding PDF attachments, the paid version has the attach functionality, however you can add a link to the email by placing the shortcode in the email body and changing dataset=”xx” to dataset=[id]

    We offer an opportunity to try the paid version risk-free for thirty-days here.

    We remain at your service.

    in reply to: Question about interactive PDF on Formidable PRO2PDF #12186
    admin
    Keymaster

    PRO2PDF will fill your PDF Form with data from a Formidable form, but will not make the PDF ‘interactive’ as PDFEscape.

    Let us know what you are trying to accomplish and we’ll let you know how best to use the plugin.

    We remain at your service.

    in reply to: Downloaded PDF won't open #12178
    admin
    Keymaster

    Reply moved here.

    in reply to: Downloaded PDF won't open #12177
    admin
    Keymaster

    Regarding the PDF File Name, by default, the name will be the same name as the field map layout. Optionally, there is a setting called “PDF file name in e-mails:” on the field map layout, or, if you have the paid version you can use filename shortcode parameter to dynamically change the filename when PDFs are downloaded by your users. NOTE: This feature does not work for the filename of PDF attachments.

    We remain At Your Service.

    in reply to: Downloaded PDF won't open #12175
    admin
    Keymaster

    It sounds like there is another field map layout that is trying to attach a PDF and is failing. Check to be sure all other field map layouts for the same form are deleted. If they are, try recreating the form’s email action and delete the old email action.

    Optionally, you can complete this form if you’d like us to take a look at your installation.

    We remain At Your Service.

    in reply to: PDFs not Generating #12170
    admin
    Keymaster

    It appears a recent update caused an issue with the server. All should be working as expected, thank you again for your notification! We pride ourselves with our up-time, as this is the first known outage since the plugin’s release two years ago. We’re really glad you let us know.

    We remain At Your Service.

    in reply to: No active site? #12169
    admin
    Keymaster

    Thank you for letting us know! We had an issue with the server following a software update, however, all is working as expected now, please let us know if you experience any further issues.

    We remain At Your Service.

    in reply to: Split: Radio button or Checkboxes not mapping on PDF. #12162
    admin
    Keymaster

    Your Formidable checkbox values have been updated (by adding $2) since creating the PDF form. The PDF form has the old values.

    To resolve the issue, edit the PDF Form Checkbox Values to match the Formidable Checkbox Values, and upload the new PDF to the plugin. All will work as expected without any further updating.

    We remain at your service.

    in reply to: Split: Radio button or Checkboxes not mapping on PDF. #12160
    admin
    Keymaster

    There are no known issues with recent updates and mapping checkboxes. Please complete this form if it’s possible for us login and take a look.

    Or, if not possible, then please elaborate on ‘my first set of checkboxes no longer show up on the form’, and provide the following information;
    . Are you using the “Use Separate Values” function of the checkbox? (Special characters in the value can cause the merge to fail)
    . Do any other checkboxes on the form or any other form work as expected? (Create a test Formidable form, PDF Form and Field Map Layout if you don’t have any other forms.)

    We remain at your service.

    in reply to: Blank Page #12158
    admin
    Keymaster

    Hummm… shortcode seems okay.

    Please complete this form to have us login and take a look. Or if login is not possible, please provide a screenshot of the Form’s ‘settings’ page and the entire Field Map Layout with the Form, Dataset, and Layout selected.

    We remain at your service.

    in reply to: Can I export submissions to PDF? #12155
    admin
    Keymaster

    Yes, you must first create, upload, and map a fillable PDF form to the plugin. The plugin does not ‘create’ PDFs, it just merges form field data to PDF form fields.

    We remain at your service.

    in reply to: Blank Page #12145
    admin
    Keymaster

    Actually, in your case it sounds like the shortcode is formatted incorrectly, please copy/paste the shortcode from your On Submit Message box to the reply message box below for further evaluation and review.

    We remain at your service.

Viewing 25 posts - 1,526 through 1,550 (of 2,495 total)