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We are running PHP version: 5.6.30 and are not planning on upgrading at this time. However, we are going to release a new (replacement) version of PRO2PDF, called e2Pdf, in March 2018. The new version is using the latest PHP release.

We remain at your service.

If the signature has worked in the past, then check to make sure “SIGNATURE” is selected in the field map layout’s FORMAT dropdown field. If the FORMAT dropdown is missing then the plugin has reverted to the free version.

Let us know the status of the FORMAT dropdown.

We remain at your service.

PDFtk is not required if you have purchased the pro version. Uncheck the “Enable local PDFTK” checkbox on the plugin’s SETTINGS tab.

Are you able to export from the EXPORT tab after selecting the Form, Dataset, and Field Map Layout? If not, what is the error you are receiving?

Complete this form if you’d like us to take a look at your installation.

We remain at your service.

We have updated the plugin to accept this hook in functions.php or code snippet. Just change the commented value below…

add_filter('fpropdf_wpfx_extract_fields', 'fpropdf_wpfx_extract_fields_updated', 10, 2);
 function fpropdf_wpfx_extract_fields_updated($fields, $entry) {
     if (isset($entry->form_id) && $entry->form_id == '9') { //change 9 to the Form ID
         $exploded = array();
         foreach ($fields as $key => $field) {
             $index = $field[0];
             $value = $field[1];
             if ($index == 'm9hvnr') { //change m9hvnr to the name of the 1st PDF form field 
                 $exploded = explode(",", $value); //change , to the data separator used in the Formdiable Form Field
                 if (isset($exploded['0'])) {
                     $fields[$key][1] = $exploded['0'];
                 } 
             }
         }
         
         foreach ($fields as $key => $field) {
             $index = $field[0];
             $value = $field[1];
             if ($index == '2ebjab') { //change 2ebjab to the name of the 2nd PDF form field 
                 if (isset($exploded['1'])) {
                     $fields[$key][1] = $exploded['1'];
                 } 
             }
         }
     }
     return $fields;
 }

There are unfinished, unused, abandoned, or non-working field map layout(s) for the same form that also have email attachment checked. Go through all other field map layouts for the same form and uncheck the email attachment option.

Or better yet, delete all unused field map layouts by selecting the layout – scroll to the bottom of the layout and click “Delete Entire Field Map”.

We remain at your service.

There are no options in Formidable to split the values of a field, therefore there are no options in PRO2PDF. You would need to use javascript or PHP to split the values into hidden fields before saving the entry, then map the hidden fields to the PDF fields. We do not offer Javascript or PHP support.

We remain at your service.

There are unfinished, unused, abandoned, or non-working field map layout(s) for the same form that also have email attachment checked. Go through all other field map layouts for the same form and uncheck the email attachment option.

Or better yet, delete all unused field map layouts by selecting the layout – scroll to the bottom of the layout and click “Delete Entire Field Map”.

Use this form to provide login credentials if the issue is not resolved. We remain at your service.

Wordpress does not display PDF files, you can use the PRO2PDF shortcode(s) in the Formidable Form’s “On-Submit Message Box” and include the desired shortcode parameters to download or automatically display the PDF in a new browser tab, but not “on a WordPress page”.

We can also create the field map layouts for you, complete this form if our service is needed to provide a completed project.

There are two options to combine fields;
1 – Use a Formidable hidden field with the Text calculations field option to combine fields. This option does not have any formatting options.

2 – Use PRO2PDF’s “Formidable: Dynamic” setting for the “Webform Data Field ID” dropdown, then add the field ID’s to the resulting text box. This option allows for simple formatting.

Regarding one Formidable Form merging to several PDF forms;
– Create a Field Map Layout for each PDF form. (Which creates PRO2PDF shortcodes for each.)
– The layout=x parameter may be changed to be dynamic based on form responses, like layout=[123]. (Where field ID 123 may be a radio button using the ‘Separate values‘ option with values set to match layout IDs)
– You may also use Formidable’s conditionals such as;
[if 125 equals=”Yes”]layout=xx[/if 125]

Let us know if you need further assistance by providing specifics about how you need the PDFs created and we will provide a more specific solution.

We remain at your service.

Click on these words… video example, or the words above…

We remain at your service.

The upgrade form is working correctly now. Thank you for notifying us of this issue.

We remain at your service.

Our plugin currently only works with Formidable Forms, with Formidable Forms you can link to many other plugins and services using the Zapier add-on plugin.

Our new version will be compatible with many other plugins and is expected to be released March 2018.

We remain at your service.