Receive 3 pdf blank when i submit the form

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This topic contains 2 replies, has 2 voices, and was last updated by  admin 9 months, 1 week ago.

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  • #17501 Reply

    alexandre.parent
    Participant

    Hi! I receive 3 pdf blank after I submit the form. do you know why this issue happens.
    http://hpics.li/b58853d. The files are 1k ?

    #17502 Reply

    alexandre.parent
    Participant

    I change server. Now I receive 3 pdf with No layout or dataset selected.
    I can provide you my admin and password. just ask me by email.
    Thanks waiting for your reply.

    #17503 Reply

    admin
    Keymaster

    There are unfinished, unused, abandoned, or non-working field map layout(s) for the same form that also have email attachment checked. Go through all other field map layouts for the same form and uncheck the email attachment option.

    Or better yet, delete all unused field map layouts by selecting the layout – scroll to the bottom of the layout and click “Delete Entire Field Map”.

    Use this form to provide login credentials if the issue is not resolved. We remain at your service.

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